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3 Steps for Responding to a Broken Water Heater

1/18/2019 (Permalink)

Water Damage 3 Steps for Responding to a Broken Water Heater Having problems with your water heater?

Preventing Expensive Damages

A leaking water heater is always an inconvenient problem, especially when you were hoping for a warm shower after a chilly day in Candler,NC . Whenever they take place, however, when water heaters break, you need to act immediately. Take the following steps to prevent expensive damages.

1. Shut off power to the appliance.

If you have a gas water heater, the shutoff switch is probably a dial at the top of the thermostat. If you have an electric appliance, use the circuit breaker. Turning off power to the broken water heater is the best way to ensure safety for yourself, your family, and your home.

2. Shut off the water supply.

You should be able to find a water valve on your failed water heater. Turn it to the right in a clockwise motion until the water stops leaking (or gushing) out of the appliance. If the valve at the heater doesn't stop the water, use the main water supply nozzle for your home.

3. Contact professionals for repairs and cleanup.

There are many potential causes that can lead to a leaking water heater. Even if you're confident in draining the heated water, checking and operating the pressure relief valve, and rinsing out your tank, you may not recognize what caused the failure in the first place. Additionally, if you contact experienced water heater repair professionals, you may also have access to services such as preventing future trouble or repairing parts of the home affected by the flood of water. Finally, you may want to contact your insurance representative. Depending on the extent of the damages, your homeowners' policy may cover some of your costs.

After these three steps have been completed, you can turn the power and the water back on. Although a leaking water heater is an unpleasant experience, it may lead to valuable information about how to protect your Candler,NC , home in the future.


Rental Fires: Know Your Responsibilities

1/10/2019 (Permalink)

Commercial Rental Fires: Know Your Responsibilities Apartment fire in Asheville, NC

Rental Fires: Know Your Responsibilities

Covering the damages of a devastating fire can be hard enough, but when a rental property is involved, the complexities can quickly multiply. Who pays for what? These are some of the questions that you may face, and if you don’t know the answers in advance, it can cost you big time. Here are three important things to know about damage coverage after a Asheville,NC, rental property or apartment fire.

In general there are two possibilities for who is responsible for fire damage from a rental or apartment fire. Those are:
The landlord
The renter

Each of those stakeholders has a specific set of requirements to ensure full coverage. Knowing them well in advance can make everything go more smoothly.

Landlord Responsibilities

Any time an owner lives off site from renters, they will need to have insurance for the rental property. Property owners insurance typically covers damages to the structure, electrical system, plumbing and major appliances. It’s important to note that not all policies cover the latter, so when shopping for insurance, find a policy with the most comprehensive coverage. It may cost a bit more, but it’s worth it in the end when you don’t have to come out of pocket.

Tenant Responsibilities

While property owners’ insurance covers the structure of a building, it’s up to the renter to cover the contents. This is the case for a residential property as well as a commercial property. The renter must file a claim to be reimbursed for things like personal property, furniture or even important equipment. Don’t make the mistake of avoiding such insurance: Property owner’s are under no legal requirement to cover the contents lost in the fire.

Don’t make the aftermath of a rental or apartment fire harder than it has to be. Familiarize yourself with your responsibilities when it comes to fire repair to minimize stress.

Electronic Components and Water Damage

12/31/2018 (Permalink)

Many parts of your business infrastructure in Leicester,NC, have various electronic elements to supply power and create control interfaces. Unfortunately, these pieces of equipment can be some of the most adversely affected by a flood. Consider the following specifications and guidelines about when repairs and replacements are necessary for your flooded electronics.

1. NEMA Guidelines

One of the most reliable sources of information regarding water-damaged equipment is the set of standards created by the National Electrical Manufacturers Association (NEMA). While this organization advises that any specific questions should be answered by the company that created the product, NEMA does offer a handbook with general guidelines about the types of components that are the most prone to damage from water.

2. A Few Examples

Some components are especially susceptible to electronic damage from flooding and will likely need complete replacement. Molded case circuit breakers, low-voltage fuses and many switch types are difficult to assess and repair even by the manufacturer. Likewise, many relays, signaling systems and components using semiconductors and transistors may need to be replaced. Flooded electronics such as motors and wires can succumb to oxidation and corrosion after water contact and should be inspected accordingly.

3. Safety

Even repairable components may require extra steps as indicated by an operator’s manual or by direct contact with the manufacturer. In any situation involving a powered appliance, power must be turned off at the circuit breaker before attempting any assessment or repair. Additionally, some components such as batteries can become hazardous as a result of water damage, leaking pollutants or caustic agents into the surrounding area. Circuit interrupters and surge protectors can develop shorts quickly during flooding, meaning that other electronic devices are subsequently prone to damage.

A bit of general knowledge regarding flooded electronics and their status can be helpful in solving urgent problems. Contact a local qualified water damage specialist for additional information about how to keep your business functioning after a flood event.

What To Do In The Aftermath Of A Disaster

12/29/2018 (Permalink)

Storm Damage What To Do In The Aftermath Of A Disaster Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity.

Asheville disasters come in many forms: floods, fires, tornadoes and hurricanes to name a few. Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity. Those steps will help ensure that you, your family and those around you avoid further hazards in the immediate aftereffects of a disaster.

What to Do, Following a Disaster

Asheville disasters invariably cause individuals to be confused and in a general state of shock. Things are chaotic and frightening. While it is unlikely that anyone is completely prepared for a major catastrophe, having the knowledge of what to do and what not to do will help ensure that you and those with you will be as safe as possible.

  • The first thing to do is to remain calm and stay level-headed. You must keep your wits about you to avoid losing control or causing others to panic. Seeing you calm and in control will help those around you to have confidence in you and themselves; clear heads are required at this crucial time.
  • Take a quick assessment of individuals that were nearby before the Asheville disaster. Take a head count to make sure all are accounted for. No matter how tempted you are, resist calling distant friends or family right away to tell them you're OK. Telephone communication should only be for emergency or survival purposes. Tying up lines could impede emergency personnel.
  • If emergency personnel are not in immediate vicinity, call them immediately. Help any injured individuals that may be present. Apply first aid if possible and try and keep them warm and alert. Make sure they understand the situation and are as calm as possible.
  • If you plan on entering a building for cover, make sure it is still structurally sound prior to entering. Pay attention to walls, ceilings, floors and support beams. Make note of broken gas lines or downed power lines and stay away. If fire or police professionals are present, ask if it's safe to enter. If they say no, don't go. If the building is yours, call a professional catastrophe remediation service like SERVPRO. They're trained to inspect and evaluate the structural integrity of the building. They will formulate and execute a cleanup plan, and help you with insurance issues. If you have documentation or videos of your property before the disaster, that will help.

Why Choose SERVPRO of Asheville West?

We're Faster to Any Size Disaster

When a storm hits your Asheville home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Asheville West has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

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We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Tips for Preventing Water Damage

12/18/2018 (Permalink)

Why SERVPRO Tips for Preventing Water Damage Kitchen water damage in Asheville, NC

Tips for Preventing Water Damage

Water in the home can cause extensive damage. It can weaken any part of the structure it saturates, and it can result in secondary damage such as mold growth. Fortunately, leaks are pretty easy to detect, thus allowing you to avoid more expensive problems. Damage from leaks and excess moisture can be prevented with regular inspection and maintenance of a few key areas of your home.

Plumbing

Damage to the pipes that carry water throughout your home in Asheville, NC, is a common cause of water damage. Keep a lookout for signs of a broken pipe:

  • Condensation around pipes
  • Corrosion on pipes
  • Water patches on ceiling or walls

The main areas where water damage from a plumbing mishap is likely to be found are in the bathroom and under the kitchen sink. If you find a problem, call the plumber and water restoration specialists for pipe cleanup as soon as possible.

HVAC System

Another common place to find excess water in the home is in the HVAC system. If there is condensation on an indoor unit, that means that something is leaking or not draining properly. It is fine if the indoor evaporator coil has a little perspiration on it, but there shouldn’t be so much that it drips. Have your system inspected regularly to ensure that the coil is not dirty, which can also cause leaks.

Appliances

The appliances in your home that use water also need to be checked for leaks on a regular basis. Your dishwasher, refrigerator, washing machine and water heater are the four appliances that are most likely to leak when they need to be repaired. Cracked supply lines and residue buildup can contribute to leakage. Consider installing a leak detector on each appliance that alerts you when a problem occurs.

You may not be able to keep a pipe from bursting, but you can prevent damage from water in the home by keeping a close watch on the areas where it is likely to occur. Inspection and maintenance are the keys to saving you time and money.

3 Types of Fire Extinguishers You Should Consider Buying for Your Home

12/18/2018 (Permalink)

Fire Damage 3 Types of Fire Extinguishers You Should Consider Buying for Your Home Having at least one fire extinguisher in your Candler, NC home is a wise decision

3 Types of Fire Extinguishers

Every home in Candler, NC, is potentially susceptible to fire damage. A fire extinguisher is a valuable fire preparedness tool that can enable you to quickly extinguish a blaze, helping to minimize both destruction and subsequent cleanup and restoration needs. For this reason, you should purchase at least one device for your residence, preferably more if you own a multistory dwelling. Although there are numerous extinguisher types, one of the following options makes a suitable choice for most homes.

1. Class A

A Class A device contains air-pressurized water. It’s suitable for use on fires involving ordinary combustibles, such as paper, cloth, rubber and wood. As a result, this extinguisher may be useful in a variety of areas inside your residence.

2. Class B

A Class B unit contains pressurized carbon dioxide, which can help extinguish a home fire by displacing critical oxygen. This category helps douse flames ignited by grease, oil, gasoline and other flammable liquids. You may want to have this fire extinguisher readily accessible in your kitchen or garage, two of the most common places where you may store or utilize flammable fluids.

3. Multipurpose

Because there may be a variety of potentially combustible items inside your residence, you may wish to purchase a multipurpose device that can extinguish a variety of blazes. These devices utilize a fire-retardant powder to help smother flames.

In addition to paper, wood and liquids, a multipurpose extinguisher may also be useful in the event of an electrical fire. To verify the type of home fire an extinguisher is designed to battle, carefully inspect the label.

Because an inferno can erupt unexpectedly, it’s important to be prepared. Having at least one fire extinguisher accessible in case of an emergency is a wise decision. Understanding the different types of devices available can help every homeowner choose the most suitable option to meet their needs and preserve their safety.

An Overview on Mold

11/30/2018 (Permalink)

Mold Remediation An Overview on Mold Mold damage in Enka, NC

Protect Your Business from Mold Growth

If you own a business in Enka, NC, you know that mold, especially black mold, can be a huge issue for your building. However, many people are unsure what causes mold and how to go about removing it safely. With a better understanding of mold, you can protect your business from its growth.

1. Is Mold a Common Problem in Businesses?

No matter the season, businesses of all types often encounter the issue of mold. Mold tends to grow in warm, damp areas, and events such as pipe breaks or floods can help to create the perfect environment for it to grow. After water damage occurs, mold can grow in a matter of days. If your building has a moisture problem, keeping your building dry can often prevent mold from growing.

2. How Long Does the Mold Removal Process Take?

Mold removal is not always a lengthy process, though cleanup generally depends on the amount of damage that has occurred. If a small pipe leak has only caused mold to grow in one area, then it is likely the removal process will be quick. However, if there is extensive structural damage to a building and black mold is present, then the process will be more thorough and therefore more time-intensive.

3. Who Is Responsible for Removing Mold?

The owner of the building is responsible for the safety and maintenance of his or her building, meaning he or she is responsible for ensuring mold is removed. Insurance can often help cover the costs of removing mold. If you’re unsure what costs are covered, it can be helpful to check your insurance policy and contact your insurance company in order to take the next steps to remove the mold.

Understanding why black mold grows and how to begin the remediation process can help to prevent growth and give you a greater understanding of what the removal process could look like for your business. If your business has mold, it might be helpful to work with mold removal and restoration professionals.

Keeping Your Company’s Fire Sprinklers in Tip-Top Shape

11/21/2018 (Permalink)

Why SERVPRO Keeping Your Company’s Fire Sprinklers in Tip-Top Shape Before and after a fire loss in a Candler,NC office

Fire Sprinkler System

When you go to work, you think about meeting customer demands and growing your business. In the back of your mind, however, you likely also think about planning for potential catastrophes. As you probably know, commercial fires can destroy your building, equipment and inventory. To limit damage, you likely have a fire sprinkler system. Your system can only give you peace of mind, though, if it is in good condition. Here are four steps you can take to keep your company’s fire suppression equipment in tip-top shape.

1. Establish a Proactive Workplace Culture

Your colleagues can help you keep an eye on your company’s fire equipment. Try to establish a proactive workplace culture that encourages employees not to interfere with fire sprinklers. Also, ask them to alert you immediately if any part of the system sustains damage.

2. Inspect the Sprinkler System

While you probably don’t have the expertise to test your company’s fire system, you can tell when something doesn’t look quite right. If you notice damaged heads, broken pipes or other signs of trouble, you should contact a repair service as soon as possible. Also, if you find objects that may obstruct a fire sprinkler, you should remove them. Finally, at least once a year, have a professional inspect your sprinkler system.

3. Plan for Cleanup

If your business survives a fire, you can probably thank its sprinkler. While sprinklers may cover your workplace with water, they usually spray significantly less water than firefighters do. As part of your contingency strategy, though, you should plan for fire sprinkler cleanup. Emergency fire-restoration technicians have the equipment and expertise to remove standing water, clean company furnishings and prevent mold growth.

Rather than leaving your company’s fire system to chance, you must develop a plan for keeping it in excellent shape. Remember, with a functioning fire sprinkler, you increase the odds of your company surviving a commercial fire in Candler,NC.

5 Types of Storm Shutters To Protect Your Home

11/14/2018 (Permalink)

Types Of Storm Shutters

Keeping your home safe during a storm is dictated by the environment where you live. If you live in an area where storms with high winds are a regular occurrence, this may include installing storm shutters.

There are several types of window treatment available. Which is right for you may depend on a variety of factors:

  • Permanence
  • Appearance
  • Function
  • Degree of protection
  • Price

Accordion Panels

These protective barriers are attached to your home permanently. They consist of hinged panels made of metal or polycarbonate. When a storm threatens, you'll have to unfold them from their boxes at the side of your windows and then lock them into place. These panels are moderately priced and are considered an affordable option.

Bahama Awnings

These permanent window coverings are best in locations where it is hot and clear. They provide shade during sunny days and protection from debris when there are high winds. They're available at a wide range of prices, from affordable to higher-end.

Colonial Panels

These permanent panels are designed to be attractive and protective. They are on the higher end, pricewise, but come in a wide variety of designs, materials, textures, and colors. When a storm threatens, you unlatch them from their position by the windows and bolt them into place.

Rolling Shutters

These are attached permanently to your home and are available in many attractive designs. They provide a wide range of functions and can be operated mechanically. They are considered to be some of the most effective storm closures and tend to be among the most expensive.

Storm Panels

These purely functional panels are often made of aluminum, polycarbonate, or steel. They are only put up when there's a threat of a hurricane or high wind speeds. For installation, a steel channel must be bolted around the frames of doors and windows. These storm shutters tend to be some of the most affordable; only plywood is less expensive.

If you aren't sure which panels are best for Leicester,NC, contact a home restoration professional with experience in high winds for recommendations. It may save you a lot of grief in the future.

Tips for Avoiding a House Fire Caused by Cigarettes

10/23/2018 (Permalink)

Fire Damage Tips for Avoiding a House Fire Caused by Cigarettes By smoking outside you can prevent a cigarette fire in your Leicester,NC home

Smoking in your home can cause many problems. It can result in odors that linger and can only be properly removed by professional deodorization specialists. Even worse, it can result in a cigarette fire, causing terrible damage to your home and belongings and potentially endangering you and your family.
While the best way to avoid problems from cigarettes is to stop using them altogether, there are other things you can do to avoid their possible effects.

Avoid a house fire caused by cigarettes 

1. Smoke Outside

The easiest way to keep cigarettes from causing fire in your home in Leicester,NC, is not to smoke indoors in the first place. If you smoke outside, you can prevent fire from an errant ash, a spark or a cigarette coming into contact with upholstery or carpet. Have a designated smoking area outdoors to avoid a cigarette fire inside.

2. Position Ashtrays Away from Home

Even outdoors, how you dispose of your cigarettes is important for fire prevention. Ideally, when people put their cigarette butts in the ashtray, they will stamp out the burning embers before walking away. If they don't, however, those embers may cause an ashtray fire. If this happens, you do not want it anywhere near your home. Place ashtrays far away from the structure to give you time to take care of the fire before it encroaches upon your house.

3. Make Expectations Clear for Guests

To lower your chances of needing fire cleanup when guests visit, make sure they know that they are expected to go outside to smoke. Make a point of inviting them along when you go outside for a cigarette. Fight the urge to put out ashtrays before they arrive. If your expectations are clear, most people are likely to follow them without a lot of fuss.

If you smoke, you must be vigilant about how you do so. By smoking outside and expecting everyone else to follow your lead, you can prevent a cigarette fire in your home.