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Fire & Water - Cleanup & Restoration

Archived Blog Posts

The Twin Dangers of Storm Damage and Flooding

10/29/2019 (Permalink)

Flooded building entrance Flooded building entrance in Georgetown, NC

A major storm in Georgetown,NC, can cause many hardships and dangers for a company. Flood damage is one of the most serious problems that could result. When waters from the outside breach a company's building envelope, both property and human lives are at risk. Not only can the sheer volume of water be a problem, but the water from a flood is often contaminated with dangerous substances. For that reason, the cleanup process should be in the hands of reputable water remediation experts. They can direct the cleanup safely and efficiently, take care of water removal and clean and sanitize the building. The ultimate goal is to have the flood appear "Like it never even happened."

The Markers of Storm Damage

In addition to flooding, a large storm has the potential to wreak havoc on a commercial building. Damage from storms might include the following:

  • High winds could tear off roofing and siding
  • Lightning could result in electrical damage and fires
  • Hail might dent siding and scar windows
  • Heavy rains could penetrate building materials
  • Snow and ice could inflict structural damage

In addition to flood damage, a large storm in Georgetown,NC, attacks the very integrity of a building from a variety of assaults. Advance preparation can limit the damage from a storm, and quick action after a storm can reduce the impact to a company.

The Importance of Quick Cleanup

Any time water damages a commercial building, high standards of cleanup should be adhered to. A complete damage assessment and inspection should be carried out as soon as possible. Contaminated water should be kept away from workers. Standing water should be removed by powerful pumps and all materials should be dried thoroughly. Additional steps include cleaning and sanitizing and restoration of damaged areas. Rapid recovery from flood damage and the impact of a storm can get a company up and running again.

How to Extinguish a Grease Fire

10/9/2019 (Permalink)

The hand of someone holding a hot pot on flames House fires occur more in the kitchen than in any other room in the house

House fires occur more in the kitchen than in any other room in the house. Grease fires can happen suddenly, and they can get out of control if they aren't quickly extinguished. While it's important to be safe in the kitchen to prevent fires, you should also be prepared by knowing how to put out a grease fire if one occurs.

What Not to Do

In an emergency such as a fire, it's hard not to panic. This can cause you to make mistakes and cause further damage or injury. Here are a couple things you should not do:

  • Do not try to put out a grease fire with water.
  • Water may cause splashing of the oil, and can cause the fire to spread.
  • Do not try to move a pan that is on fire. This can cause it to catch on items in your kitchen, and can also put you at risk of getting burned.

Cover the Fire

A fire needs oxygen to stay ignited. Use the pot lid to cover the fire if you can. This will cut off the oxygen supply to the fire, which should quickly extinguish the fire. It's best to slide the lid on to help minimize your contact with the flames.

Turn Off the Heat and Move the Pan

Once the fire has been extinguished, turn off the stove burner. This will cut off the heat supply to the pan, which can help prevent the fire from reigniting. Move the pan to a cool burner, as it will take some time for the hot burner to cool down.

Fire Extinguisher

Everyone should have a fire extinguisher in their kitchen for emergencies like this. While it's best to cover the fire to extinguish it, you should only do so if it is safe. If not, use a fire extinguisher to put out the flames.
These steps should help you safely extinguish a grease fire. After the flames are out and you are safe, contact a fire restoration company for fire cleanup.

How to Keep Your Swamp Cooler in Working Order

9/23/2019 (Permalink)

Old swamp cooler A swamp cooler can grow mold

How to Keep Your Swamp Cooler in Working Order

Summer in Enka,NC, is dangerously hot. Temperatures skyrocket and it seems as though cold air isn’t found anywhere. Have you gotten out your swamp cooler? Is it working like it should? Like an air conditioner, a swamp cooler can grow mold. Regular maintenance is essential to prevent mold growth. It’s time to do some swamp cooler maintenance. Use the following as a checklist.

1. Remove the panels and clean out the water tray.

Any debris left in the tray can build up and cause a leaking swamp cooler. You can repair the water pan by using roofing cement or tar to patch any holes. Look for split seams or rusted areas.

2. Check the fan belt. It can loosen up over time or stretch out with use. Make sure the belt is secure around the pulley. Adjust as needed. If there’s squeaking, you’ve got the belt too tight.

3. Lubricate the blower bearings. Fill the reservoir cup to the top. Oil motors that do not have sealed bearings. Without enough oil, the bearings will seize up and cause the motor to overheat.

4. Replace the cooler pads every year. The pads are what keep the cool air coming. As water passes through the pads the fan blows over them releasing the cold. The fiber cooling pad is one most commonly used. Aspen wood is usually the go-to, but other pads are made from cellulose fiber and synthetic fiber.

Once the maintenance is complete start it running. Check to see if there are any leaks. If so, the following issues may be causing the leaking swamp cooler.

Float valve
Leaky pads
Cracked reservoir
Loose water lines

If you can’t fix the leaking swamp cooler yourself, it’s probably time for a new one. They are expensive. You’ve got a choice to make. New swamp cooler or mold removal or remediation? A mold remediation specialist can give you more information.

3 Water Damage Mitigation Tips for Your Business

9/23/2019 (Permalink)

Burst pipe with water Broken pipe in Alexander, NC

3 Water Damage Mitigation Tips for Your Business

When you have a company located in Alexander,NC, then you may be concerned about potential water damage. Fortunately, there are a number of steps you can take to help protect your company. These steps include

1. Take Care of Damage Quickly

When dealing with broken pipes, it's important to take care of any damage as quickly as possible. Doing so as soon as you can may help prevent long-term issues, and may also help with any insurance claims. You should inspect your property for any damage on a regular basis so that it can be caught quickly. Pay special attention to areas that may be prone to damage such as the roof, or areas of older plumbing. It's also a good idea to inspect the areas around any appliances that use water such as a break room coffee pot or refrigeration unit.

2. Contact a Professional

If your company property does experience water damage it's important to contact a water damage restoration service as quickly as possible. These professionals are trained to deal with a variety of damage types, and may be able to answer any questions you might have.

3. Prepare Ahead of Time

It's also a good idea to prepare for a water cleanup beforehand, especially if you know a storm may be headed towards your area. Such preparations could include the installation of sump pump into basement areas, storm shutter installation, sandbagging any potential flood spaces, making sure landscaping slopes away from the building, and backing up any important documentation. When done ahead of time these steps may help prevent damaged.
There are many things you can do beforehand to prepare against potential water damage. Pay attention to the conditions in your area so you can take the proper precautions ahead of time. If you do find damages it's important to take care of them as quickly as possible to help prevent future issues. You may also want to consider contacting a professional for any repairs you may need, or any mitigation tips they can recommend specific to your business.

5 Tips for Driving During Flood Conditions

9/10/2019 (Permalink)

Red truck and a black car driving through a flooded street Red truck driving through a flooded street in Leicester, NC

Keep These 5 Travel Tips In Mind

Flash floods are a fact of life in most parts of the country, including Leicester,NC. The easiest way for drivers to stay safe during extreme weather is to not drive anywhere. If you absolutely must travel, however, or if you suddenly find yourself on a flooded street, keep these five travel tips in mind to reduce the chances of an accident or other undesired outcome.

  1. Don't ignore barricades. Authorities don't close roads for fun. If your route is blocked by temporary walls or other obstacles, don't drive around them. They're there to protect you.
  2. Don't drive through standing water. Water that looks shallow is often much deeper than it appears. All it takes is 1 foot of water to sweep away most cars. It takes even less water to stall your vehicle's engine, which has the potential to cause permanent damage to your ride. Find an alternate route.
    If you absolutely must drive through water, exercise extreme caution. If other vehicles are present, try to gauge how deep the water is on a flooded street by watching them navigate it. Keep your pace slow and steady to avoid creating a bow wave.
  3. Follow the same protocol that you would during heavy rain. Turn on your headlights, test your brakes, avoid aquaplaning, and leave extra space between you and the vehicle in front of you.
  4. Watch for hazards. Objects that are floating downstream have the potential to damage, trap, or destroy your car. Avoid downed power lines, too, as water conducts electricity.
  5. Stay off your phone. Now's not the time to be calling or texting anybody. Focus on the task at hand. The biggest threats to your safety when traversing flooded roads are often the ones that you can't see.

Zipping through a flooded street is tempting. You'll get in, you'll get out. What's the worst that could happen? Rather than tempting fate, stay put. Once the flood waters have subsided and you've entrusted the emergency restoration of your home to the pros, you can return to the road without risking you and your passengers' safety.

Water Damage and Your Carpet: What You Need To Know

8/30/2019 (Permalink)

Water damage on carpet in Candler, NC

Can My Rug Be Salvage After Water Damage?

Whether it’s the result of a pipe break, a malfunctioning appliance or a severe storm, water damage can pose serious problems. As a homeowner, you may be especially worried about your carpet. You’re probably dealing with one key question: to restore or replace? Before you make a decision, it’s a good idea to learn more about rug restoration options and the three major types of water damage in Candler,NC.

1. Clean Water

Clean water comes from drinkable sources. These can include broken pipes or water heaters, but overflow or leakage from utility, kitchen or bathroom sinks can be considered clean water. A simple rule to remember: If it came from a supply line, it’s probably clean water.

2. Gray Water

Gray water damage is a bit more complicated. It’s generally defined as noncontaminated wastewater that comes from washing machines, bathtubs, showers or dishwashers. Clean water that’s rested for 48 hours may also be classified as gray water since it’s had time to build up pathogens.

3. Black Water

The most unsafe type of water damage comes from black water, which is generally filled with waste and toxins. Water coming from a sewer pipe break, toilets and food prep sinks may be contaminated, but large-scale flooding from local bodies of water or severe weather events is automatically classified as black water.

Can My Rugs Be Salvaged?

In general, rugs saturated with clean water can be saved. These rugs can be cleaned and restored to their former condition before the flooding "Like it never even happened." Rugs sodden with gray water may be salvageable, but you must act fast to preserve them. Since black water damages and contaminates on contact, rugs impacted by it cannot be saved.

Fortunately, you don’t have to deal with a pipe break, your wet carpets and other damage alone. Start the process right away by hiring an experienced water damage restoration company in Candler,NC.

Preparing Your Business for a Flood

8/23/2019 (Permalink)

Create a business continuity plan

Preparing Your Business for a Flood

Flooding at your Asheville,NC, business is an unsettling thought. Fortunately, there are several things you can do now to mitigate flood-related problems later.

1. Purchase Flood Insurance

Make sure that your insurance policy covers flood damage. Depending on the company, you may have to purchase a separate flood policy. Now is also the time to make a business inventory to determine how much coverage you need. Augmenting the inventory with photos or video of your business in its normal condition will help the insurance company properly compensate you if you ever do need to file a claim.

2. Perform Regular Maintenance on Your Building

Although insurance will help you repair flood damage, preventing it in the first place is even more important. Storm drains and gutters should be cleaned regularly to ensure that water can run off. Check the roof regularly for leaks and weak spots.

3. Back Up Important Information

Unfortunately, even the most well-maintained buildings can suffer flood damage. Water damage, particularly from black water associated with floods, can destroy your customer lists, insurance policies and other hard-to-replace documents. Make sure to store this information digitally or in a waterproof safe.

4. Create a Business Continuity Plan

Even for well-prepared businesses, flooding can cause long-term damage. Therefore, it is important to create a plan to keep your company running while the damage is being repaired. Identify the critical aspects of your business and devise ways to continue carrying out those tasks in the event of a flood.
There are many things to consider when creating a continuity plan, including the following: If you cannot work out of your main office, is there a secondary location where you can temporarily relocate? How will you contact customers to let them know your business has been affected by a flood? How long will it take to replace damaged inventory?
Although adequate preparation can minimize the damage from flooding, you may need to enlist professional help to get your business back to normal. An experienced restoration company can make sure the job is done quickly and properly.

What Does Business Interruption Insurance Cover?

8/16/2019 (Permalink)

Business interruption insurance

Fin Out What Business Interruption Policy Covers

To keep your business in Bingham Heights,NC, running smoothly after a fire incident, you need to have more than just fire insurance. Business interruption insurance protects your business in the event of a fire by covering the expenses associated with closing down your business temporarily. If you’re considering investing in this type of insurance, here is an overview of what the policy covers.

Lost Income

Business income insurance covers the profits that you would have earned if the fire had not taken place. This lost revenue is calculated using your financial records. Having your income covered by your insurance policy can help give you peace of mind when you’re already dealing with a stressful situation.

Operating Expenses

In addition to the profits you lost, your business’s typical operating expenses are covered in an interruption insurance policy. These expenses may include:

  • Electricity
  • Utilities
  • Supplies & equipment
  • Rent
  • Employee wages

Expenses such as electricity and utilities help your business run as it normally would had the fire not occurred. It’s also important to ensure that employee wages are covered so that you don’t lose workers while you recover from the incident.

Moving Expenses

Many business interruption policies also cover the costs of moving your business to a temporary location. These expenses may include the costs of both moving and rent. Having moving expenses covered can help ease the transition period while you and your employees adjust to the new location. It’s therefore a good idea to confirm that these costs are included in your insurance policy.
With interruption insurance, your business can recover from a fire loss and continue functioning as it normally would. However, a good insurance policy cannot erase the toll that the fire has taken on your building. Call commercial building fire restoration services as soon as possible in order to help your building in Bingham Heights,NC, recover from fire damage.

How To Determine If There Is Mold in Your Air Ducts

7/25/2019 (Permalink)

mold on ceiling Once mold gets into the HVAC unit, it can easily spread throughout your commercial building

How To Determine If There Is Mold in Your Air Ducts

Since mold thrives in wet areas, it is particularly common to find spores within the building’s heating and air conditioning unit. Regular HVAC cleaning can limit the growth of mold in moist areas of the system, such as:

  • Evaporator coils
  • Drip pans
  • Air ducts

Once mold gets into the HVAC unit, it can easily spread throughout your commercial building. You thus need to detect the presence of mold quickly. Thankfully, there are some easy ways to tell if excess mold is growing in your cooling and heating system.

Use Your Eyes

Mold has a pretty distinct appearance, so you may be able to see it as it grows. You should also regularly check moist areas such as ducts and coils for signs of mold. Look out for any wet spots or leaks, as well. , If you do see any buildup of water, perform an HVAC cleaning immediately and inspect the site for mold spores.

Use Your Nose

Mold also typically produces a musty odor. Once you start to smell mildew in your building, try turning off the HVAC unit to see if that reduces the stench. If the odor goes away when the system is off, then you have likely found the location of the mold.
A mold infestation can be disastrous for your Avery Creek,NC, business. After all, you have to remove your employees and customers from your building during the cleanup process, which can affect productivity and profits.
Cleaning vents can prevent the spread of mold within the building. You may also be able to see or smell the mold during your HVAC cleaning.
If you do find mold, you should not attempt to fix the problem yourself. Commercial mold remediation specialists can find the source of the increased mold growth and make sure the excess spores don’t return. They can even help control odors. Best of all, they can address the issue quickly, which minimizes the disruption to your business.

Understanding Black Water

7/22/2019 (Permalink)

Flood Damage

When you have water damage or flooding in your home in Asheville, NC it's important to know what type of water you are dealing with to ensure proper and safe restoration.

3 Categories For Flood Water

The insurance and restoration industries separate flood water into three categories: 

  • Category 3: "Black water" is the most dangerous of the categories and must be treated carefully by a knowledgeable expert. This water comes from local flooding, such as from rivers or hurricanes, and also plumbing floods that include sewage. It is contaminated with pathogens including bacteria, viruses, and parasites. Other chemical contaminates may also be in the water. 
  • Category 2:"Gray water" may have some pathogens and can still cause some health danger. A gray water flood is usually sourced from plumbing breaks with soiled water, like a clothes washer or toilet overflow without feces. Gray water can become a black water problem if exposed to the right temperatures and time.
  • Category 1: "Clean water" usually comes from a clean pipe break, like a supply pipe or kitchen sink. This water damage is not harmful to humans unless it is not cleaned right away. Over time, this water would become more dangerous and be reclassified as gray or worse. 

Black Water Cleaning

Black water cleaning must be meticulous. Immediate response is critical to prevent the development of mold. Once mold does develop, additional remediation efforts are needed to prevent further contamination and spread of mold in your home. Mold reproduces in just 48 hours and colonies in your water damaged home can quickly get out of control. 

Cleanup of this type of water damage should also be done carefully. Protective gear is critical to protect skin, eyes and lungs from exposure. Strong knowledge on what to tear out and remove immediately is important to prevent further contamination and allow for proper drying of the remaining structure. Antimicrobials and disinfectant will be needed to remaining materials. Professional remediation specialists are beneficial in managing category 3 flood remediation due to the nature of the hazard and the importance of timely and effective removal.

Simple Steps for Preventing Water Damage in Your House

7/22/2019 (Permalink)

Water Damage can be prevented.

Asheville water damage can slowly destroy a building. A problem many homeowners face is that there are multiple points throughout the house where water leaks can occur. This can make detecting and stopping Asheville, NC water damage difficult. You should know about some simple steps to help prevent water damage in your home.

4 Steps for Preventing Water Damage

1. Examine Appliances for Leaks

The first step is to examine the appliances in your home for leaks. Appliances that use water such as washing machines and dishwashers can potentially cause a large amount of damage over time. You want to look at the hoses and connections that attach the appliances to the water supply. Feel the hoses and look for leaks, corrosion or other damage. Replace any damaged or leaking hoses immediately. You also want to check the ground under and around appliances in case there is other damage inside allowing water to escape.

2. Thoroughly Inspect Your Plumbing

One of the largest potential sources of Asheville water damage in your home is the plumbing attached to your sinks and fixtures. Even a small leak can release gallons of water that will rot away the floors and structure of your house over several months. You need to thoroughly inspect your plumbing on a regular basis. This does not take long. Look at the pipes under your sinks, faucets and around your showers. Look behind your toilets. You want to look for any unexplained moisture, rusted connections or signs of damage on the floor and walls. If you do find a problem, then call a licensed plumber immediately to repair the pipes.

3. Maintain Your Water Heater

Your water heater can do damage to your house if it is not maintained. Your water heater is not intended to last forever. As it starts to wear down over the years, it will become more of a threat. The seals and structure of your water heater will begin to fail. This can allow water to constantly leak out and onto the floor beneath. The result could be foundation damage if the water heater is in the basement or damage to the floor in other parts of the home. You want to maintain your water heater, have it inspected every year or two and replace it every ten to fifteen years.

4. Know the Location of Your Main Shutoff Valves

A final step is to know the location of the main shutoff valves in your home. These are the valves responsible for allowing water to enter your home from a municipal supply or well. Memorize the location so that you can quickly cut off the water to your house if a major leak occurs. This can stop water damage from getting worse. Take a close look at the valves and make certain you understand how to use them.

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

3 Items You Should Always Throw Out After a House Fire

7/18/2019 (Permalink)

Any cosmetic can be affected by the fumes and smoke after a fire

3 Items You Should Always Throw Out After a House Fire

Sorting through your belongings after experiencing a fire in your home in Juno,NC, can be very stressful as you try to determine what is salvageable and what you need to throw away. Even items that don’t come into contact with the flame can be affected by heat, soot, smoke, or the water used to extinguish the fire. While a fire and water restoration specialist can help return many items back to pre-fire condition including electronics, documents, photographs, and more, there are three items that you should always throw out if they’ve experienced fire damage.

Food Items

While it is possible you might be able to salvage some items sealed in a refrigerator or freezer if the appliance did not lose power, it is best to always throw away food after a fire. High heat and smoke can damage foot items and cause harmful bacteria to grow. Even foods kept in sturdy containers like glass jars or metal cans need to be gotten rid of.


It is important to always store medication at room temperature, or colder if the instructions say so. If not, it can quickly lose its effectiveness. Additionally, soot, smoke, and mold can contaminate medicine. For any prescription medicine, throw it out if exposed to fire and quickly contact a doctor to have your prescription refilled.


Any cosmetics, including make-up and lotions, can be affected by the fumes and smoke created by a house fire, and high heat can destroy cosmetics completely. You should never apply any cosmetics to your skin that have been exposed to fire.
While you certainly want to save as many items as you can after a fire occurs, it’s important for your safety to always throw away any food, medicine, or cosmetics that may have been affected. If you’re not sure if an item has been damaged, it’s often better to take the safe route and get rid of it.

How To Clean Up After a Flood

7/10/2019 (Permalink)

Damaged carpeting in this Jupiter, NC home

How To Clean Up After a Flood

If you're home has experienced flooding in Jupiter,NC, a thorough rehabilitation is in your future. Storm floods carry a lot of contaminants along with the water that invades your space, so there are special cleaning requirements in place to keep you safe. The best thing you can do is call a company who is trained in these techniques.

Remove Contaminated Materials

Many materials in your home can act as sponges and absorb the contaminated water, so they will need to be torn out. Time can be a factor to prevent the spread of mold and personal protective equipment is recommended during this flood clean process. You should consider hiring a flood damage remediation service from the start to make sure it is carried out safely and efficiently. Common areas of concern are:

  • wallboard
  • carpeting
  • flooring
  • insulation

Throw Away What Can't Be Saved

Certain belongings in your home are made in such a way that the specified cleaning requirements cannot be carried out. This often means that items that have a filling cannot be decontaminated entirely. If this is the case, they will need to be thrown out and replaced. Usually this includes mattresses, stuffed animals, thick comforters and wood veneered furniture.

Cleanse Household Items

Everything in your home should be taken outside as soon as possible to prevent spreading mold spores during the cleaning process. Depending on the item, different washing procedures are available. Dishes can be immersed in flood disinfectant, silverware should be boiled for 10 minutes, furniture and upholstery requires professional methods to decontaminate, pictures and documents can be frozen so they can be handled by a specialist later.
Flooding can affect every nook and cranny of your property. This means that a lot of different cleaning requirements are applied to the varied materials that come together to make your house a home. A qualified company should know exactly what to do for each situation, so you shouldn't attempt to take this on all by yourself.

What Can You Do About Furnace Puff Back Damage?

6/27/2019 (Permalink)

Puff back damage in Georgetown, NC

What Can You Do About Furnace Puff Back Damage?

Furnaces and other heating systems, especially when operating at a large scale, may emit sooty discharge as they age or deteriorate. This mess of soot is known as puff back damage, which can be first seen accumulating on the wall(s) surrounding the furnace or heating system. What does it mean for your commercial property in Georgetown,NC?

Repair the System

This type of damage usually means that your heating system is malfunctioning in some way, due to clogging, ventilation problems or bad parts. Get qualified repairmen in there as soon as possible to prevent further damage. Puff back damage can occur in the following types of systems:

  • oil furnace
  • gas furnace
  • boiler
  • water heater

Assess the Damage

Puff back damage, the consequence of whatever form of malfunction your heating system is suffering, is the expulsion of soot or smoke through the exhaust of your machine after unburned and accumulated oil in the combustion chamber is ignited. This means that the soot you see building on your walls and baseboards is oil based, making it sticky and hard to remove. It can float through the air, so it can reach your air ducts in addition to every surface of your building.

Call the Professionals

You could do more harm than good if you try to clean the smoke up yourself. You should hire fire damage specialists to assess the extent of the furnace puff back and properly remove it; remember, it is oil based, so it cannot be simply wiped up. You should also call your insurance to report the incident and inquire about any coverage you may have for such an occurrence.

It may sound innocuous, but puff back damage can cause serious problems for both your heater and your building if left unaddressed. Do your best to keep an eye on your heating system and take initiative should you notice any dark streaks on the walls.

4 Signs You Need To Call a Restoration Company for Water Damage

6/19/2019 (Permalink)

Commercial water damage after a pipe break in Alexander,NC

4 Signs You Need To Call a Restoration Company for Water Damage

If faced with unexpected flooding in your business due to a storm, pipe burst cleanup, or another source, the structure of your building and assets might get damaged. If you notice any of the following four signs, make sure to call a water damage restoration company right away.

1. Mold Growth

Leaks from a broken pipe or other undetected plumbing issues can cause extensive damage to the structure of your building without you even realizing it. Often, prolonged moisture or humidity issues will lead to mold growth in your building. Since mold can easily spread if not treated correctly, you will need the help of a mold remediation specialist.

2. Structural Damage

When dealing with a pipe burst cleanup or a major flooding situation, your building’s walls, flooring, and other structural components can experience extreme water damage. If called quickly, a restoration company can stop any further destruction from happening and can address any damage that has already occurred.

3.Contaminated Water

While water that enters your building due to a pipe burst or leaking faucet is safe to be around, contaminated water that comes from a sewage backup or an overflowing river is considered category three water. If dealing with this type of potentially harmful water, you will need to evacuate the building and immediately contact a sewer cleanup company.

4.Damaged Possessions and Assets

Chances are that there are valuable possessions, documents, and technology in your building that you can’t afford to lose. While there may be some items that are unsalvageable, a restoration company can determine what items can be saved and use special drying processes to restore them.
While you might be able to deal with a small amount of water on your own, there are some situations, such as a pipe burst cleanup, where you will need the help of a restoration company. Always get the help you need quickly to get your business in Alexander,NC, back to normal as fast as possible.

Tips on How To Recognize a Leak in the Ceiling

6/12/2019 (Permalink)

Changes to the ceiling's appearances are all possible signals of a leak in your home's ceiling

Three Suggestions for Recognizing a Possible Leak

A leak in the roof or the ceiling of a residence in Enka,NC, may present massive challenges for a homeowner. Even a minor leak can wreak havoc in the home and should be evaluated by professionals who handle water damage as soon as possible. Recognizing a leak in the ceiling is the first step to having it fixed, and there are clues to look for that may identify this problem. Here are three suggestions for recognizing a possible leak.

1. Watermarks

One obvious way to tell if there’s a leak in the roof is by observing watermarks on the ceiling. These marks may appear to be light or dark in color, and even if the water spot is small, it may signify a big problem. It can be a good idea to have a professional help determine what is causing the leak as soon as any watermarks are noticed. If left untreated, ceiling damage may occur, mold may grow, and the roof itself may become structurally unstable.

2. Light Fixtures Filled With Water

If water is entering light fixtures that are connected to the ceiling, it may be an indicator of a leaky roof. When there is a collection of water in light fixtures, it is a good idea to stay away from them, as this situation may be dangerous due to the possibility of electrocution. Calling for assistance can be the best plan of action.

3. Structural Changes to the Ceiling

Another way to recognize a possible leak is to look for changes to the ceiling in a residence. If paint has cracked or if the ceiling appears to be dipping down lower than normal, this could be a sign of a leak. It may be helpful to have the residence evaluated by a professional.
Watermarks, water in light fixtures and changes to the ceiling's appearances are all possible signals of a leak in your home's ceiling. Be sure to investigate this possibility whenever you notice the signs to avoid further damage and mold.

What Every Homeowner Should Know About Mold Growth

5/24/2019 (Permalink)

Discoloration in your home's wall indicates mold is present

Discoloration in your home’s walls or ceilings or a musty odor are often indicators that mold is present in your home in Leicester,NC. Various funguses such as black mold can cause major destruction to a house. It benefits homeowners to learn about this growth in homes and how to prevent it.

What Causes Mold Growth in Homes?

The cause for mold growing in the home may not be immediately apparent, but knowing what issues are commonly associated with spreading and developing spores can be useful. Several factors can contribute:

  • Access to organic materials, such as dirt, carpet and wood and other building materials
  • A moisture problem in bathrooms, basements or other areas prone to high levels of humidity
  • Water damage that is left untreated

Will Mold Go Away on Its Own?

Mold generally does not disappear on its own, and the root of the problem, which may be a water leak or an area with high humidity, often needs to be addressed to slow or stop the growth. Additionally, other factors such as airflow in the home could affect the spores’ ability to spread. To get rid of harmful problems such as black mold in your home, you may want to consider employing remediation specialists to assist you in the mold cleanup process.

How Can You Prevent Mold Growth in Your Home?

Preventing it from growing is often much less time-consuming and less costly than the process of mold remediation and restoration. Reducing the amount of humidity in your home by using dehumidifiers or increasing the airflow can help to prevent the spread of these funguses. Additionally, it can be helpful to frequently inspect the areas in your home that may be prone to growth, such as bathrooms, kitchens, under sinks and basements.

It’s valuable to know how to prevent problems from occurring in your home such as black mold damage. Understanding the causes of mold growth, realizing that spores won’t disappear on their own and taking measures to prevent growth can be helpful.

How To Prepare for a House Fire

5/20/2019 (Permalink)

Every emergency escape plan should consist of two ways out from every room

How To Prepare for a House Fire

A well-crafted fire escape plan can be the difference between life and death in a disaster situation. Therefore, it is necessary to understand the components that go into making an OK strategy great. There are at least four steps to take to ensure that your escape plan is the best plan for your home and family.

1. Know Two Ways Out

According to the Red Cross, every emergency escape plan should consist of two ways out from every room. While this may sound difficult, it may be easier than it seems. Every bedroom has a window and a door, and the same can be said for almost every other room in the house. The basement and attic can be difficult, but safety systems can be installed. For instance, homeowners could install an egress window in the basement, providing another means of exit.

2. Clear Obstacles

Once you have determined the routes for your fire escape plan, you should spend time clearing the paths. Keeping tables and furniture away from the route is vital because these objects will only slow down an escape. Also, these pieces will only add to the confusion when crawling through a smoke-filled home.

3. Practice

Since a fire will limit visibility, the routine practice of escape routes is necessary to commit the plan to memory. You can also practice these paths while crawling and staying as low as possible because this is what you may be forced to do in a real-life situation.

4. Consult With a Professional

If you are having difficulty preparing a plan for your home and are struggling with finding the recommended two ways out from every room, then you can contact a fire assessment specialist in the Candler,NC, area. These professionals will be able to guide you through the process of plan creation, or they may even be able to customize your plan for you.

A fire escape plan should be an essential tool in all family homes. While no one likely wants to need a strategy, if the day ever comes that a fire breaks out, you will probably be happy to have prepared.

Tenant Responsibilities After a Flood

5/9/2019 (Permalink)

It’s important to talk to your agent about getting additional flood insurance

Leasing office or warehouse space in Asheville,NC, comes with certain responsibilities. If you run a business in an area that floods regularly, you want to make sure you have the right renter’s insurance to cover all the flood damage that may occur. Once you know what your obligations are, you are better equipped to understand what your insurance package should include.

Owner vs. Tenant Responsibilities

The owner of the building and the tenants who rent the space are responsible for different problems that may arise when there’s storm damage. Basically, if you provide it, it’s your job to fix it. Therefore, you need adequate insurance coverage to pay for the following expenses:

  • Furniture
  • Equipment
  • Office supplies
  • Important documents
  • Operational costs

The owner must repair the building and all the fixtures within, such as plumbing and electrical systems. If the damage is so bad that you have to vacate the premises while repairs are made, you shouldn’t be expected to pay rent for the time you cannot use the space.

Coverage You Need

Your renter’s insurance policy probably covers the basics of storm cleanup services such as repairing water damage from a leaky roof and restoring or replacing electronics. It may have exclusions for flooding, however, so it’s important to talk to your agent about getting additional flood insurance if you need it.

While you may get a reprieve from rent if you have to relocate, the building owner is not going to pay the cost of doing so. Your renter’s policy may cover part of the relocation cost, but it’s a good idea to have business continuity coverage for the actual expenses associated with running your business and any money you may lose as a result of the time needed for flood cleanup in the space.

Knowing both your rights and your responsibilities as a tenant can help you choose the renter’s insurance you need. Adequate coverage can save you a lot of money in the long run.

Important Steps in the Flood Damage Claims Process

4/25/2019 (Permalink)

It can be helpful to contact flood restoration professionals who can help to determine when restoration can safely begin.

After your home in Jupiter, NC has sustained water damage from a storm, it can be easy to feel overwhelmed and unsure what to do next in order to make a flood claim. There are several useful measurements that can simplify the claims process.

1. Make Contact with Your Insurance Company

In order to make an insurance claim, your insurance provider should be informed of what damage has occurred to your home. After you have initially made contact with your provider, your insurance company will likely send an insurance adjuster to inspect the damage. The adjuster will document the amount and the type of damage caused by the flood, which will give your insurance company valuable information that will help to determine what costs will be covered.

2. Remove Items That You Can Access

Removing items from your home soon after the flood has occurred may allow the damaged belongings to be restored. However, items that are in standing water or belongings that are near electrical hazards can be dangerous to remove and should be left. Though replacing rather than repairing items will likely increase the cost of your flood claim, it’s generally wise to prioritize your safety by not removing items in unsafe areas and instead focus on removing what you can easily access.

3. Wait Until the Home Is Dry Before Making Major Repairs

Though you’re likely eager to restore your home as quickly as possible, it can be detrimental to attempt repairs when the home isn’t dry. Making repairs while your home is still wet can result in the structure of your home becoming damaged, and any repairs will likely be ineffective while the home is damp. Instead of jumping to make repairs too soon, it can be helpful to contact flood restoration professionals who can help to determine when restoration can safely begin.

Knowing how to make a flood claim after your home has been flooded can put your mind at ease. Contacting your insurance company, removing items safely and holding back on repairs are often beneficial steps to take during the claims process.

How To Clean Up After a Pipe Breaks

4/16/2019 (Permalink)

A broken pipe can be a major water damage

A property owner or manager can take several measures to clean up after a pipe breaks at a building in Alexander, NC. The following four steps can reduce the extent of damage due to bursting pipes and start the drying process as soon as possible.

1. Shut Off the Water Supply

The most effective way to limit damage before a plumber arrives to fix broken pipe problems is to shut off the water supply valve. This valve is located where pipes enter the building, near the water meter. Turn the valve to stop the flow of water and then turn on a faucet to relieve pressure in the lines and reduce the amount of water emitted from bursting pipes.

2. Extract Standing Water

As soon as a plumber fixes the broken pipe, it is time to start mitigating damage. Removing as much water as possible is the most important step. Non-professionals may have access to a mop or wet vac and the option to rent a pump. For the best results, a building owner or manager should rely on damage mitigation professionals who have specialized expertise and equipment.

3. Promote Area Drying

Next, a building owner or manager should promote drying by increasing ventilation. A damage mitigation service can provide air movers or fans to ensure that the affected area will dry quickly.

4. Lower Humidity Levels

Reducing residual moisture is critical for preventing secondary damage such as corrosion, rot or mold. Experts recommend using a dehumidifier to maintain relative indoor humidity levels between 30 percent and 50 percent.

Depending on the amount of water emitted from bursting pipes, it may be advisable to arrange for professional cleanup and drying. For damage mitigation expertise and access to equipment that can accelerate the water extraction and drying process, a property owner or manager should contact professionals who specialize in water damage in Alexander, NC.

Common Locations for Roof Leaks

4/10/2019 (Permalink)

if you have mold damage call SERVPRO of Asheville West

If the top floor of your commercial building in Enka, NC, has water damage on the ceiling, the most likely cause is a leaking roof. It's important to locate the source of the leak and get it fixed so that you don’t end up with a black mold problem. Mold can start to grow in as little as 24 hours after water damage has occurred, so time is of the essence when it comes to taking care of this issue. Check the following areas of your roof for leaks so that you can fix it quickly.


The substrate is the base part of the roof to which other materials are applied. Substrate boards serve several purposes:

  • Support insulation
  • Hold waterproofing materials
  • Improve fire resistance

This layer is the main barrier between the outside of your building and the attic. If the substrate boards are damaged, you are likely to experience a ceiling leak the next time it rains.


A damaged shingle can let in unwanted moisture that may eventually result in black mold. If your shingles are broken, everything underneath them is at risk. Wet or moldy insulation is ineffective and will need to be replaced. Finding the problem early can significantly reduce the likelihood of mold as well as the cost of the water or mold remediation services.


The third place you may find a roof leak is where two different parts of the roof meet. Anywhere there is a joint, there is the opportunity for a weak spot. Having your roof inspected regularly can tell you if you need more caulk or need to replace the flashing in the joints on your roof.

Any time you see water damage on your ceiling, particularly on the top floor, you may have a small window of time to mitigate before black mold starts to grow. To protect your building from secondary damage, call remediation experts as soon as you notice the problem.

How Does a Vendor Program Work?

3/23/2019 (Permalink)

SERVPRO is a Preffered Vendor for many insurance companies. Ask your insurance agent to call SERVPRO.

Insurance companies rely on vendor programs to identify trusted service providers. These programs have requirements to ensure that work meets the highest standards. An insurance agent may continue to use the same mitigation and restoration service as long as this company is reliable and completes high-quality work. Find out more about some of the standards and benefits of a vendor program.

Establishes Basic Standards

Most programs set forth basic requirements for services. Depending on the insurer, these may include any of the following factors:

  • Bonding
  • Certification
  • Performance data

Insurance companies want to make sure that service providers are insured and qualified to complete jobs. Some services also maintain internal standards. SERVPRO franchises must satisfy 21 requirements of a Participation Agreement to receive insurance jobs.

Ensures a High Quality of Service

Insurers prefer to work with companies that have a track record of providing exceptional service. Companies in a vendor program tend to have worked with insurers in the past and achieved satisfactory results. An unreliable service is unlikely to remain in a program.

Expedites Claim Settlement

An insurance agent can rely on a preferred mitigation and restoration service to provide all of the information necessary to settle a claim. This may include several types of documentation:

  • Estimate
  • Report of damage
  • Performance data

All of this information should be readily available to insurers. The Claims Information Center makes it easy for agents and adjusters to access this data online at any time, which may make it possible for claims to be settled more quickly.

These are a few broad aspects of vendor programs. Each insurer is likely to have slightly different priorities and requirements for Preferred Vendors. An insurance agent, adjuster or insured client should select a mitigation and restoration company that meets all of the applicable vendor requirements for coverage to complete a commercial restoration job in Leicester, NC.

What Happens to Wet Building Materials?

3/19/2019 (Permalink)

Wood floor damage in a Candler,NC home.

Understanding Of How Certain Materials React To Water

Whether you’re doing major renovations or making small adjustments to your home in Candler,NC, swelling wood and other signs of water damage on building materials can bring a project to a halt. However, knowing what items can be saved and what items should be replaced can help you save money and time.

1. Drywall

Since drywall is made up of such an absorbent material, it’s common for the plasterboard to retain moisture after a leak or flood has occurred. If the drywall remains wet for a long period of time, mold growth is likely to occur, and boards with mold should be replaced. However, in most cases, if water is thoroughly and carefully removed from drywall in a timely manner, the plasterboard can be saved.

2. Subfloors

When a cabinet or subfloor becomes wet, the wood that makes up these items often begins to swell. Swelling wood occurs when thin pieces of wood or wood-like materials absorb water. Subfloors engorged with water are more likely to break and are not structurally sound; likewise, cabinets that are swollen with water are at risk of deteriorating. Water damage restoration experts can often help to remove and replace damaged cabinets and subfloors.

3. Hardwood

Hardwood floors can make a statement in a home, but they are often one of the first things to become damaged during a flood. Fortunately, hardwood floors can usually be saved if they are quickly dried off. Unlike subfloors, hardwood floors are unlikely to become swollen in a short period of time. After drying off hardwood floors or other surfaces, you can focus on seeking out professionals to fix the supply line or make the water pipe repair in order to prevent water damage from reoccurring.

Drywall and hardwood can withstand moisture, but swelling wood in cabinets or subfloors will likely need to be replaced if it becomes wet. With an understanding of how certain materials react to water, homeowners can protect the various surfaces in their homes.

What Makes Mold Spread?

3/5/2019 (Permalink)

Mold was growing behind this wall after a pipe leak

Smelly, destructive and seemingly everywhere, mold is one of the great frustrations of owning a home. Unfortunately, no matter how pristine your home is, there’s a chance that it can fall victim to spreading mold. But just how does it spread? Figuring this out can be the first step in minimizing mold in your Asheville, NC home.

Understanding Mold

Part of understanding why and how mold spreads is understanding what mold is. On its face, mold is an unpleasant smelling, fuzzy-looking spot that appears where there is moisture and warmth. More specifically, mold is a type of fungus that:

  • Feeds on things like plants and fibers
  • Thrives in damp, musty locations like bathrooms and attics
  • Can cause expensive damage to everything from drywall to furniture

Now you know what and where mold typically is. How does it get there?

Mold Reproduction

Molds multiply via tiny spores that are invisible to the naked eye. These lightweight spores travel through the air, land on wet areas and breed. They prefer to grow on organic materials, which can include things like paper, leather, dirt and soap scum. They also like temperatures between 77 and 86 degrees. That means that keeping your environment warm and damp contributes to spreading mold.

How to Stop Mold from Multiplying

Stopping black mold in its tracks can be as simple as finding and eliminating the source. Inspect your home for moist areas, paying attention to areas around windows and beneath sinks, as well as enclosed areas like attics and basements. Remove moisture if you can or work with a cleanup company if there’s a bigger moisture source such as a leak.

Mold is an inconvenient part of life. Fortunately, there are ways to stop spreading mold in your home. Find and eliminate water sources or work with a mold remediation company to remove moisture and shut mold down before it takes hold.

3 Reasons a Restoration Company’s Response Time Matters

2/19/2019 (Permalink)

SERVPRO can respond immediately to any disaster.

3 Reasons A Restoration Company’s Response Time Matters

Whether homeowners have had their home in Enka, NC affected by fire, flooding or storms, the damage that occurs as a result can be disastrous. A restoration company that has 24-hour availability and can respond quickly can benefit a home in many ways.

1. Accurate Assessments

After a home is damaged, receiving an accurate assessment of what has been affected can be useful to both homeowners and insurance adjusters. Knowing what has been damaged and what likely needs to be replaced can ensure the insurance adjuster provides a homeowner’s insurance company with the relevant information. Once the claim has been made, the process of restoring the home can begin sooner rather than later.

2. Mitigate Damage

If a restoration company does not respond quickly to a disaster, the home that has been affected can become increasingly damaged over time. Water damage can cause mold to grow, structures can become weak and items that could have been restored with earlier intervention may need to be replaced. A restoration company that has 24-hour availability can respond immediately to a disaster and can ultimately mitigate the amount of damage that a home sustains.

3. Answer Urgent Questions

Having confidence in the company that is restoring a home is important for all parties involved. The process of restoring a home can be complex at times, and when homeowners, insurance companies or insurance adjusters have questions, receiving a fast response is often important. Whether a homeowner wants to know how their belongings will be restored or an insurance adjuster requires documentation, a restoration company that is always available ensures no question will be left unanswered.

With a quick response and 24-hour availability, a restoration company can provide adjusters, insurance agents and homeowners with accurate assessments while mitigating the damage to a home and answering any questions throughout the restoration process. Working with a preferred vendor that is always open can make the restoration process much easier.

What You Should Know About Flood Damage as a Tenant

2/12/2019 (Permalink)

Ask your insurance agent if you are covered.

As A Tenant Am I Covered?

When a storm or flood affects the home you’re renting in Enka,NC, it’s easy to feel overwhelmed. However, knowing what renter’s insurance will and will not cover can help to eliminate some of the stress that comes with the restoration process.

1. Landlords Can Help Prepare for Floods

Mitigating the amount of damage that a flood can cause can help to protect your home. Before a storm or flood occurs, the landlord of a property can often take steps to prevent major damage from occurring, such as using tarps on roofs and boarding up windows. Additionally, your landlord can provide you with important information about how to evacuate if it becomes unsafe to stay in your home.

2. Tenants Cover Property Losses

Although it’s helpful to move important items, such as legal documents or items of sentimental value, in waterproof containers before a storm or flood, you may not have much warning before a flood occurs. As a result, valuable items may become damaged. The tenant is responsible for any personal items that were damaged in a flood, but renter’s insurance will cover the cost of replacing those items. It can be helpful to document the damage so your insurance company can give you fair compensation.

3. Landlords Cover Structural Damage

While the tenants’ insurance coverage will cover the cost of personal property damage, the landlord is responsible for fixing any structural damage that occurs as the result of a storm or flood. Structural damage can include damage to your home’s roof, pipes and more. However, if your items become damaged as a result of structural damage, you as the tenant are still responsible for replacing those personal belongings.

As a tenant, it can be useful to know that landlords can help to prepare you and your home for floods and storms; it’s also useful to know what your renter’s insurance will and won’t cover. If your home has been affected by flooding, it may be helpful to contact water damage restoration experts.

Prepare for the Unexpected With a Fire Escape Plan

2/4/2019 (Permalink)

Make a fire escape plan for your family

In the event of a house fire, the top priority should always be getting everyone in the house out safely. Although you’ll surely want to save valuable and nostalgic items, it is important to evacuate the home and leave it up to a fire restoration company to preserve what they can. The best way to ensure the safety of all household members in your home in Candler, NC, is to prepare with a thorough fire escape plan in place.

Make Sure Your House is Fire Ready

The first step in putting your emergency escape plan into action is to make sure your house is prepared to warn everyone and provide a way out. Here are the main aspects you should check for:

  •  Make sure you have all the required fire   alarms installed with plenty of battery life.
  •  Ensure any window bars include quick-   release  mechanisms.
  •  Keep clutter away from exits, windows, and stairs
  •  Consider purchasing fire extinguishers

Develop and Practice a Fire Escape Plan

Your next step is to develop a fire escape plan for everyone in your home. Identify a meeting place outside and map out the best method of exit for each individual. It is smart to also come up with a backup plan in case the first exit is blocked. Assign someone to each infant, pet, disabled person, or elderly person.

Explain to everyone how to safely act in the case of a fire including:

  • How to check doors
  • How to crawl under smoke
  • How and when to stop, drop, and roll
  • Why they should never go back inside

Make sure everyone knows what emergency number to call, especially the fire department’s number. After discussing the plan, have everyone test out the plan and make changes as needed.
Preparation is key when it comes to safely escaping a fire. Making a fire escape plan that everyone in the family knows is the best way to help everyone make it out of a house fire safe and sound!

Keeping Mold Under Control During the Remediation Process

1/22/2019 (Permalink)

Removing mold from your Asheville, NC home is a necessary task.

Three important steps to properly contain and extract mold from a home.

Removing mold from your Asheville, NC home is a necessary task, one that must be taken care of quickly and efficiently. When a professionally-trained mold remediation team comes in to handle the removal of said mold, a step-by-step process must be adhered to in order to prevent mold contamination in other areas that are otherwise unaffected. Here is a quick look at how technicians handle the process, showing three important steps they take to properly contain and extract mold from a home.

1. Turn off the water supply and isolate the area. First and foremost, it’s important to turn off the main water system in the home, as any running water or leaks can simply create more moisture and lead to further mold growth. Meanwhile, the experienced crew members will set out to close all doors and windows between the affected areas to prevent spores from becoming airborne during the removal process.

2. Remove any damaged furniture, floorboards or other building materials and place them in heavy-duty plastic bags. The mold contamination damaged pieces of debris should be carefully handled and placed in durable bags that can be sealed off, not allowing any contaminated items to remain open to the air. Emptying a large majority of the space clears the way for easier cleanup and more effective mold containment.

3. Commence with cleanup procedures, using proper chemicals and tools to destroy mold growth while also using drying equipment to air out the home and complete the process. Once the team removes all traces of mold and decontaminates the affected areas, they’ll use high-pressure vacuums, fans or other drying equipment to eliminate moisture caused by possible leaks or high-humidity. Once the area has been deemed dry and clear, they’ll finish by replacing materials and running proper tests to ensure the area is secure.

Mold contamination is nothing to take lightly, so it shouldn’t be managed by anyone who isn’t equipped to handle its removal. Relying on professionals who understand the remediation process is the best and safest decision to make for your home.

3 Steps for Responding to a Broken Water Heater

1/18/2019 (Permalink)

Having problems with your water heater?

Preventing Expensive Damages

A leaking water heater is always an inconvenient problem, especially when you were hoping for a warm shower after a chilly day in Candler,NC . Whenever they take place, however, when water heaters break, you need to act immediately. Take the following steps to prevent expensive damages.

1. Shut off power to the appliance.

If you have a gas water heater, the shutoff switch is probably a dial at the top of the thermostat. If you have an electric appliance, use the circuit breaker. Turning off power to the broken water heater is the best way to ensure safety for yourself, your family, and your home.

2. Shut off the water supply.

You should be able to find a water valve on your failed water heater. Turn it to the right in a clockwise motion until the water stops leaking (or gushing) out of the appliance. If the valve at the heater doesn't stop the water, use the main water supply nozzle for your home.

3. Contact professionals for repairs and cleanup.

There are many potential causes that can lead to a leaking water heater. Even if you're confident in draining the heated water, checking and operating the pressure relief valve, and rinsing out your tank, you may not recognize what caused the failure in the first place. Additionally, if you contact experienced water heater repair professionals, you may also have access to services such as preventing future trouble or repairing parts of the home affected by the flood of water. Finally, you may want to contact your insurance representative. Depending on the extent of the damages, your homeowners' policy may cover some of your costs.

After these three steps have been completed, you can turn the power and the water back on. Although a leaking water heater is an unpleasant experience, it may lead to valuable information about how to protect your Candler,NC , home in the future.

Rental Fires: Know Your Responsibilities

1/10/2019 (Permalink)

Apartment fire in Asheville, NC

Rental Fires: Know Your Responsibilities

Covering the damages of a devastating fire can be hard enough, but when a rental property is involved, the complexities can quickly multiply. Who pays for what? These are some of the questions that you may face, and if you don’t know the answers in advance, it can cost you big time. Here are three important things to know about damage coverage after a Asheville,NC, rental property or apartment fire.

In general there are two possibilities for who is responsible for fire damage from a rental or apartment fire. Those are:
The landlord
The renter

Each of those stakeholders has a specific set of requirements to ensure full coverage. Knowing them well in advance can make everything go more smoothly.

Landlord Responsibilities

Any time an owner lives off site from renters, they will need to have insurance for the rental property. Property owners insurance typically covers damages to the structure, electrical system, plumbing and major appliances. It’s important to note that not all policies cover the latter, so when shopping for insurance, find a policy with the most comprehensive coverage. It may cost a bit more, but it’s worth it in the end when you don’t have to come out of pocket.

Tenant Responsibilities

While property owners’ insurance covers the structure of a building, it’s up to the renter to cover the contents. This is the case for a residential property as well as a commercial property. The renter must file a claim to be reimbursed for things like personal property, furniture or even important equipment. Don’t make the mistake of avoiding such insurance: Property owner’s are under no legal requirement to cover the contents lost in the fire.

Don’t make the aftermath of a rental or apartment fire harder than it has to be. Familiarize yourself with your responsibilities when it comes to fire repair to minimize stress.

Electronic Components and Water Damage

12/31/2018 (Permalink)

Many parts of your business infrastructure in Leicester,NC, have various electronic elements to supply power and create control interfaces. Unfortunately, these pieces of equipment can be some of the most adversely affected by a flood. Consider the following specifications and guidelines about when repairs and replacements are necessary for your flooded electronics.

1. NEMA Guidelines

One of the most reliable sources of information regarding water-damaged equipment is the set of standards created by the National Electrical Manufacturers Association (NEMA). While this organization advises that any specific questions should be answered by the company that created the product, NEMA does offer a handbook with general guidelines about the types of components that are the most prone to damage from water.

2. A Few Examples

Some components are especially susceptible to electronic damage from flooding and will likely need complete replacement. Molded case circuit breakers, low-voltage fuses and many switch types are difficult to assess and repair even by the manufacturer. Likewise, many relays, signaling systems and components using semiconductors and transistors may need to be replaced. Flooded electronics such as motors and wires can succumb to oxidation and corrosion after water contact and should be inspected accordingly.

3. Safety

Even repairable components may require extra steps as indicated by an operator’s manual or by direct contact with the manufacturer. In any situation involving a powered appliance, power must be turned off at the circuit breaker before attempting any assessment or repair. Additionally, some components such as batteries can become hazardous as a result of water damage, leaking pollutants or caustic agents into the surrounding area. Circuit interrupters and surge protectors can develop shorts quickly during flooding, meaning that other electronic devices are subsequently prone to damage.

A bit of general knowledge regarding flooded electronics and their status can be helpful in solving urgent problems. Contact a local qualified water damage specialist for additional information about how to keep your business functioning after a flood event.

What To Do In The Aftermath Of A Disaster

12/29/2018 (Permalink)

Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity.

Asheville disasters come in many forms: floods, fires, tornadoes and hurricanes to name a few. Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity. Those steps will help ensure that you, your family and those around you avoid further hazards in the immediate aftereffects of a disaster.

What to Do, Following a Disaster

Asheville disasters invariably cause individuals to be confused and in a general state of shock. Things are chaotic and frightening. While it is unlikely that anyone is completely prepared for a major catastrophe, having the knowledge of what to do and what not to do will help ensure that you and those with you will be as safe as possible.

  • The first thing to do is to remain calm and stay level-headed. You must keep your wits about you to avoid losing control or causing others to panic. Seeing you calm and in control will help those around you to have confidence in you and themselves; clear heads are required at this crucial time.
  • Take a quick assessment of individuals that were nearby before the Asheville disaster. Take a head count to make sure all are accounted for. No matter how tempted you are, resist calling distant friends or family right away to tell them you're OK. Telephone communication should only be for emergency or survival purposes. Tying up lines could impede emergency personnel.
  • If emergency personnel are not in immediate vicinity, call them immediately. Help any injured individuals that may be present. Apply first aid if possible and try and keep them warm and alert. Make sure they understand the situation and are as calm as possible.
  • If you plan on entering a building for cover, make sure it is still structurally sound prior to entering. Pay attention to walls, ceilings, floors and support beams. Make note of broken gas lines or downed power lines and stay away. If fire or police professionals are present, ask if it's safe to enter. If they say no, don't go. If the building is yours, call a professional catastrophe remediation service like SERVPRO. They're trained to inspect and evaluate the structural integrity of the building. They will formulate and execute a cleanup plan, and help you with insurance issues. If you have documentation or videos of your property before the disaster, that will help.

Why Choose SERVPRO of Asheville West?

We're Faster to Any Size Disaster

When a storm hits your Asheville home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

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We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Asheville West has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

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We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Tips for Preventing Water Damage

12/18/2018 (Permalink)

Kitchen water damage in Asheville, NC

Tips for Preventing Water Damage

Water in the home can cause extensive damage. It can weaken any part of the structure it saturates, and it can result in secondary damage such as mold growth. Fortunately, leaks are pretty easy to detect, thus allowing you to avoid more expensive problems. Damage from leaks and excess moisture can be prevented with regular inspection and maintenance of a few key areas of your home.


Damage to the pipes that carry water throughout your home in Asheville, NC, is a common cause of water damage. Keep a lookout for signs of a broken pipe:

  • Condensation around pipes
  • Corrosion on pipes
  • Water patches on ceiling or walls

The main areas where water damage from a plumbing mishap is likely to be found are in the bathroom and under the kitchen sink. If you find a problem, call the plumber and water restoration specialists for pipe cleanup as soon as possible.

HVAC System

Another common place to find excess water in the home is in the HVAC system. If there is condensation on an indoor unit, that means that something is leaking or not draining properly. It is fine if the indoor evaporator coil has a little perspiration on it, but there shouldn’t be so much that it drips. Have your system inspected regularly to ensure that the coil is not dirty, which can also cause leaks.


The appliances in your home that use water also need to be checked for leaks on a regular basis. Your dishwasher, refrigerator, washing machine and water heater are the four appliances that are most likely to leak when they need to be repaired. Cracked supply lines and residue buildup can contribute to leakage. Consider installing a leak detector on each appliance that alerts you when a problem occurs.

You may not be able to keep a pipe from bursting, but you can prevent damage from water in the home by keeping a close watch on the areas where it is likely to occur. Inspection and maintenance are the keys to saving you time and money.

3 Types of Fire Extinguishers You Should Consider Buying for Your Home

12/18/2018 (Permalink)

Having at least one fire extinguisher in your Candler, NC home is a wise decision

3 Types of Fire Extinguishers

Every home in Candler, NC, is potentially susceptible to fire damage. A fire extinguisher is a valuable fire preparedness tool that can enable you to quickly extinguish a blaze, helping to minimize both destruction and subsequent cleanup and restoration needs. For this reason, you should purchase at least one device for your residence, preferably more if you own a multistory dwelling. Although there are numerous extinguisher types, one of the following options makes a suitable choice for most homes.

1. Class A

A Class A device contains air-pressurized water. It’s suitable for use on fires involving ordinary combustibles, such as paper, cloth, rubber and wood. As a result, this extinguisher may be useful in a variety of areas inside your residence.

2. Class B

A Class B unit contains pressurized carbon dioxide, which can help extinguish a home fire by displacing critical oxygen. This category helps douse flames ignited by grease, oil, gasoline and other flammable liquids. You may want to have this fire extinguisher readily accessible in your kitchen or garage, two of the most common places where you may store or utilize flammable fluids.

3. Multipurpose

Because there may be a variety of potentially combustible items inside your residence, you may wish to purchase a multipurpose device that can extinguish a variety of blazes. These devices utilize a fire-retardant powder to help smother flames.

In addition to paper, wood and liquids, a multipurpose extinguisher may also be useful in the event of an electrical fire. To verify the type of home fire an extinguisher is designed to battle, carefully inspect the label.

Because an inferno can erupt unexpectedly, it’s important to be prepared. Having at least one fire extinguisher accessible in case of an emergency is a wise decision. Understanding the different types of devices available can help every homeowner choose the most suitable option to meet their needs and preserve their safety.

An Overview on Mold

11/30/2018 (Permalink)

Mold damage in Enka, NC

Protect Your Business from Mold Growth

If you own a business in Enka, NC, you know that mold, especially black mold, can be a huge issue for your building. However, many people are unsure what causes mold and how to go about removing it safely. With a better understanding of mold, you can protect your business from its growth.

1. Is Mold a Common Problem in Businesses?

No matter the season, businesses of all types often encounter the issue of mold. Mold tends to grow in warm, damp areas, and events such as pipe breaks or floods can help to create the perfect environment for it to grow. After water damage occurs, mold can grow in a matter of days. If your building has a moisture problem, keeping your building dry can often prevent mold from growing.

2. How Long Does the Mold Removal Process Take?

Mold removal is not always a lengthy process, though cleanup generally depends on the amount of damage that has occurred. If a small pipe leak has only caused mold to grow in one area, then it is likely the removal process will be quick. However, if there is extensive structural damage to a building and black mold is present, then the process will be more thorough and therefore more time-intensive.

3. Who Is Responsible for Removing Mold?

The owner of the building is responsible for the safety and maintenance of his or her building, meaning he or she is responsible for ensuring mold is removed. Insurance can often help cover the costs of removing mold. If you’re unsure what costs are covered, it can be helpful to check your insurance policy and contact your insurance company in order to take the next steps to remove the mold.

Understanding why black mold grows and how to begin the remediation process can help to prevent growth and give you a greater understanding of what the removal process could look like for your business. If your business has mold, it might be helpful to work with mold removal and restoration professionals.

Keeping Your Company’s Fire Sprinklers in Tip-Top Shape

11/21/2018 (Permalink)

Before and after a fire loss in a Candler,NC office

Fire Sprinkler System

When you go to work, you think about meeting customer demands and growing your business. In the back of your mind, however, you likely also think about planning for potential catastrophes. As you probably know, commercial fires can destroy your building, equipment and inventory. To limit damage, you likely have a fire sprinkler system. Your system can only give you peace of mind, though, if it is in good condition. Here are four steps you can take to keep your company’s fire suppression equipment in tip-top shape.

1. Establish a Proactive Workplace Culture

Your colleagues can help you keep an eye on your company’s fire equipment. Try to establish a proactive workplace culture that encourages employees not to interfere with fire sprinklers. Also, ask them to alert you immediately if any part of the system sustains damage.

2. Inspect the Sprinkler System

While you probably don’t have the expertise to test your company’s fire system, you can tell when something doesn’t look quite right. If you notice damaged heads, broken pipes or other signs of trouble, you should contact a repair service as soon as possible. Also, if you find objects that may obstruct a fire sprinkler, you should remove them. Finally, at least once a year, have a professional inspect your sprinkler system.

3. Plan for Cleanup

If your business survives a fire, you can probably thank its sprinkler. While sprinklers may cover your workplace with water, they usually spray significantly less water than firefighters do. As part of your contingency strategy, though, you should plan for fire sprinkler cleanup. Emergency fire-restoration technicians have the equipment and expertise to remove standing water, clean company furnishings and prevent mold growth.

Rather than leaving your company’s fire system to chance, you must develop a plan for keeping it in excellent shape. Remember, with a functioning fire sprinkler, you increase the odds of your company surviving a commercial fire in Candler,NC.

5 Types of Storm Shutters To Protect Your Home

11/14/2018 (Permalink)

Types Of Storm Shutters

Keeping your home safe during a storm is dictated by the environment where you live. If you live in an area where storms with high winds are a regular occurrence, this may include installing storm shutters.

There are several types of window treatment available. Which is right for you may depend on a variety of factors:

  • Permanence
  • Appearance
  • Function
  • Degree of protection
  • Price

Accordion Panels

These protective barriers are attached to your home permanently. They consist of hinged panels made of metal or polycarbonate. When a storm threatens, you'll have to unfold them from their boxes at the side of your windows and then lock them into place. These panels are moderately priced and are considered an affordable option.

Bahama Awnings

These permanent window coverings are best in locations where it is hot and clear. They provide shade during sunny days and protection from debris when there are high winds. They're available at a wide range of prices, from affordable to higher-end.

Colonial Panels

These permanent panels are designed to be attractive and protective. They are on the higher end, pricewise, but come in a wide variety of designs, materials, textures, and colors. When a storm threatens, you unlatch them from their position by the windows and bolt them into place.

Rolling Shutters

These are attached permanently to your home and are available in many attractive designs. They provide a wide range of functions and can be operated mechanically. They are considered to be some of the most effective storm closures and tend to be among the most expensive.

Storm Panels

These purely functional panels are often made of aluminum, polycarbonate, or steel. They are only put up when there's a threat of a hurricane or high wind speeds. For installation, a steel channel must be bolted around the frames of doors and windows. These storm shutters tend to be some of the most affordable; only plywood is less expensive.

If you aren't sure which panels are best for Leicester,NC, contact a home restoration professional with experience in high winds for recommendations. It may save you a lot of grief in the future.

Tips for Avoiding a House Fire Caused by Cigarettes

10/23/2018 (Permalink)

By smoking outside you can prevent a cigarette fire in your Leicester,NC home

Smoking in your home can cause many problems. It can result in odors that linger and can only be properly removed by professional deodorization specialists. Even worse, it can result in a cigarette fire, causing terrible damage to your home and belongings and potentially endangering you and your family.
While the best way to avoid problems from cigarettes is to stop using them altogether, there are other things you can do to avoid their possible effects.

Avoid a house fire caused by cigarettes 

1. Smoke Outside

The easiest way to keep cigarettes from causing fire in your home in Leicester,NC, is not to smoke indoors in the first place. If you smoke outside, you can prevent fire from an errant ash, a spark or a cigarette coming into contact with upholstery or carpet. Have a designated smoking area outdoors to avoid a cigarette fire inside.

2. Position Ashtrays Away from Home

Even outdoors, how you dispose of your cigarettes is important for fire prevention. Ideally, when people put their cigarette butts in the ashtray, they will stamp out the burning embers before walking away. If they don't, however, those embers may cause an ashtray fire. If this happens, you do not want it anywhere near your home. Place ashtrays far away from the structure to give you time to take care of the fire before it encroaches upon your house.

3. Make Expectations Clear for Guests

To lower your chances of needing fire cleanup when guests visit, make sure they know that they are expected to go outside to smoke. Make a point of inviting them along when you go outside for a cigarette. Fight the urge to put out ashtrays before they arrive. If your expectations are clear, most people are likely to follow them without a lot of fuss.

If you smoke, you must be vigilant about how you do so. By smoking outside and expecting everyone else to follow your lead, you can prevent a cigarette fire in your home.

Cleaning Up Contents After Flooding

10/17/2018 (Permalink)

Recovering from storms and flooding doesn't just affect the restoration of your building; it also involves the equipment, furnishings, and inventory of your business. You'll have more than structural damages to address, you also need to know how to handle content cleaning throughout offices and other commercial properties.

Some of the most common means of cleaning the contents of buildings include

  • Abrasive cleaning
  • Foam cleaning
  • Dry cleaning
  • Immersion cleaning
  • Spray and wipe efforts

Saving Porous Materials

If you had the chance to waterproof your properties and belongings, you may not have to face too many losses. However, you may find that porous materials have been affected by black water and contaminated beyond the point of content cleaning. It's best to simply discard those items and then turn your focus to other belongings. Important contracts, records, photographs, documents and other paperwork may be salvageable through document restoration efforts.

Cleaning Up Non-Porous Equipment and Supplies

Most non-porous equipment can probably be saved. Even electronics, such as computers and printers can often be salvaged with proper content cleaning steps. Minimize losses and confusion by completing an inventory of items, the type of damage they suffered, whether you have warranties for equipment, and similar information. These efforts can speed up the recovery efforts and help you when the time comes to file an insurance claim.

Remaining Restoration Efforts

Discuss the remaining work with commercial flood restoration professionals. Depending on the extent of the damage and the length of time needed to complete restoration, it may be best to move out during the cleanup. Discuss this option with your insurance provider; there may be some coverage to help with the costs of moving out while maintaining daily operations.

After a storm hits, remember that safety should be your top priority. Stay out of flooded spaces. Follow established emergency protocols and follow any evacuation instructions issued by Candler,NC, officials. These steps should put you on track to recover more fully from the effects of storms and flooding.

Top Tips for a Successful Water Supply Line Replacement

10/12/2018 (Permalink)

Check your water supply lines in your Candler,NC home

The water supply lines connected to your bathroom sinks and toilets are an often overlooked but essential component of your plumbing system. Although it can occur in any home, older homes are susceptible to bathroom leaks resulting from supply line damage. Fortunately, replacing worn lines is typically a simple task that most homeowners in Candler,NC, can readily accomplish. To complete the job successfully, keep the following tips in mind.

1. Drain Pipes

Before commencing your supply line replacement, you should turn of the main water valve. Then, open faucets to drain your home’s water pipes.

2. Choose a Durable Supply Line

Supply lines made of all metal or copper can kink and often wear out easily. A better alternative is a braided steel line fastened with brass nuts. Because of its durable design, braided steel typically does not kink and is more resistant to supply line damage.

3. Ensure a Watertight Connection

To help prevent a future supply line leak, it’s essential that you ensure a watertight connection. To accomplish this, use pipe dope or thread tape. If you use tape, wrap it five or six times in a clockwise direction to minimize the risk of it loosening when you tighten the nuts.

4. Avoid Overtightening

Be cautious when you attach your new supply lines. If you overtighten the connection, you may warp the threads or damage the rubber O-ring.

5. Assess For Leaks

Before finalizing your work, you should verify the absence of leaks. After reinstating water flow, thoroughly inspect the new supply lines and the connections to ensure a watertight fit.

6. Protect the Supply Lines

A braided steel supply line is durable. However, to help prevent damaging corrosion, avoid exposing the exterior sleeve to chlorine and other potentially corrosive chemicals.

Depending on the line’s composition, supply line damage is sometimes unavoidable. If not addressed quickly, a bathroom leak caused by a faulty supply line can cause significant water damage, resulting in time-consuming and potentially costly cleanup and restoration requirements. Preemptively replacing aging water supply lines in your home may save you from this hassle.

Why You Should Hire a Fire Damage Contractor in Asheville West

10/2/2018 (Permalink)

If a fire has just taken place in your home, you may be thinking that your home will never again look like it did.

If a fire has just taken place in your home, you may be thinking that your home will never again look like it did. In these cases, it is often true that furniture and the surfaces of other possessions are smoldered with black ashes and stained. Also, ceilings and walls are burnt a great deal of the time. In this situation, it can help to remember that you actually can restore the home to the way it originally looked if you hire a fire damage contractor. There are many reasons why it is best for you to hire a Asheville West fire damage contractor rather than trying to go through the cleaning and restoration processes for your home all by yourself.

The Essential Knowledge and Equipment

Unlike the average individual who has fire damage in a Asheville West home, a fire damage contractor has special experience, knowledge, licenses, and equipment. All of these qualifications are necessary in order to be able to handle the job of restoring your home, as well as making sure that everything that is inside of your house passes the necessary safety codes and building codes. While a fire is raging through your house, smoke penetrates hard surfaces, including your walls, and it becomes trapped in and under these surfaces. This trapped smoke could potentially make it so that your home smells like smoke indefinitely if you do not have the problem professionally addressed. Also, another problem that many people do not even think of is that, due to the fact that water was likely used to put out the fire, you may have both fire damage and water damage in your home. Because of these two types of damage, your home can be subject to the growth of mildew and mold if you do not immediately address the damage to the home. A fire damage professional will have special equipment that will be able to extract the water and smoke from your home and decrease any chances of fungi growth, such as mildew and/or mold. This contractor will also be able to rebuild any vital structures in your home and replace the necessary walls, flooring, ceilings, and other fixtures.

The Assurance of Your Safety

After a Asheville West fire, you may think it is the easiest option to start the damage cleanup process on your own. However, this is typically not a good idea, since your home may actually not even be safe for you to enter. One potential issue is water in your home near electrical wiring, which means there is a chance that you could be electrocuted. Also, if the fire damage in your home is severe, it is possible that there will be weak areas in the floor that could cause you injury if you were to walk over them. As such, it is best that you hire a fire damage contractor; this individual will inspect all areas of your home and make any repairs that are needed in order to make sure that your home is once again safe for you to enter.

A fire damage contractor will have all of the knowledge and special equipment that is needed in order to remove soot, smoke, ash, and excess water from your home in a way efficiently to ensure your safety. Additionally, it is beneficial to remember that it is possible that your homeowner's insurance could cover what this professional would be charging you. As such, it would be a good idea to consult your homeowner's insurance agent regarding this matter. If you would like to know more about fire damage contractors, contact one with your questions.

Fire Damage Restoration

We understand that smoke and fire damage is both devastating and disruptive to your family or business. SERVPRO of Asheville West Professionals respond quickly to repair fire, smoke, and soot damage, including:

  • Fire damage cleanup
  • Smoke and soot damage cleaning and repair
  • Cleaning your home's contents and belongings
  • Eliminating fire and smoke odor and deodorization

4 Ways to Prevent Mold After Your Home Floods

9/17/2018 (Permalink)

Mold can grow in your home after a flooding in the Asheville area

You should act immediately to prevent mold from starting to grow in your home after a flood in Asheville, NC. Document the damage for insurance purposes and then take steps to dry out your home. Mold growth can start within 24 hours of flooding, but you can limit the likelihood that it will become a serious problem. Here are four ways to prevent mold after a flood.

1. Get Rid of Moisture

The most important mold prevention method is eliminating the presence of standing water and residual moisture. Depending on the severity of the flood, you may want to hire a professional water damage restoration service to pump water out of your house.

2. Clean the Affected Area

Water from a flood is considered Category Three or black water, meaning that it may contain chemical contaminants or sewage overflow. Areas of your home exposed to flood water should be cleaned before being dried and restored.

3. Thoroughly Dry the Affected Area

In addition to air movers or fans, you may also want to use dehumidifiers to dry out porous or semi-porous building materials and contents. You may need to get rid of carpet, which tends to trap moisture and contaminants that can lead to mold growth.

4. Clean or Replace Damaged Contents

Once the affected area is dry, you can determine which building materials must be torn out and replaced and deal with damaged contents. Most non-porous contents can be cleaned. Porous items of significant monetary or sentimental value may be worth restoring with specialized methods.

By following these tips, you may not experience mold growth after flooding, or the problem will be less severe than it would have been otherwise. If mold does form in your home in Asheville, NC, you may be able to retain the services of the same residential damage restoration company to provide mold removal.

For more on Asheville click here

Business Interruption Insurance: Understanding Your Coverage and Your Needs

9/17/2018 (Permalink)

As a business owner, you have many day-to-day concerns, but most likely a broken pipe and flooding are lower on that list; however, large water damage can shut your operation down for possibly weeks. This type of disaster, the temporary loss of business, may be covered under your current policy under the heading of business interruption. If you’ve never heard of this coverage, and there’s no shame in that, you want to read through the questions below to learn the basics.

1. What Is Business Interruption Insurance?

Business interruption insurance is just what it sounds like, a policy to protect your business in case of any significant interruptions due to unforeseen damage or disaster. Primarily, these policies aim to minimize your loss when your business is forced to shut down due to restoration efforts. These policies can float your business by instituting what they call policy limits.

2. What Are Policy Limits?

Policy limits refer to the amount of money that your insurance policy will provide the business after experiencing a shut down due to a disaster, like flooding. It is important to ensure that the policy limits offered will be enough to cover your typical operation needs; however, policy limits can vary based on location and type of business.

3. Why Do Costs and Policy Limits Relate to Business and Location?

Most of the business interruption insurance plans, while typically a part of your overall coverage, can vary in price and policy limits depending on the type of business and the location. This variance is due to the overall risk to the insurance company. For instance, living in Asheville, NC, the risk of weather damage is high, and if you couple that with a restaurant, with an increased chance of fire, then insurance coverage will likely be more expensive with lower policy limits because of the increased likelihood of a payout.

The cost associated with business interruption insurance should not worry you as a business owner, as they are likely already figured into any commercial coverage. What should concern you is operating a business unprotected with low policy limits, leaving yourself and your property vulnerable to disasters, like flooding.

For more on Asheville click here

Why You Should Choose a Certified Mold Remediation Expert

9/12/2018 (Permalink)

Professionals have equipment used to ensure you get the job done right

Cleaning extensive mold growth can be a nightmare for any homeowner in Asheville, NC. A professional cleanup and restoration crew can help you address mold damage and restore your home. If you live in an area with multiple service providers, deciding which one to hire can be a challenge. However, at the end of the day, your goal is to ensure that your home is thoroughly cleansed and eliminated of mold. For this reason, a certified mold remediation expert is your best option.

What Certification Means

Widespread mold can significantly damage your home. A certified mold specialist will know how to efficiently address the problem, offering peace of mind to affected homeowners. To receive a mold certification, specialists must accomplish the following:

• Commit to a code of ethics
• Abide by standards of practice
• Complete testing and on-the-job training
• Renew certification regularly to verify accuracy of knowledge and techniques

Because of extensive training, certified mold experts possess the technical proficiency to thoroughly eliminate mold inside your home. This includes efficiently removing mold that has infiltrated building materials as well as preventing recontamination. Completing mandatory recertification also ensures that the contractor is up-to-date on the latest methods and technologies that benefit remediation efforts.

Insurance Company’s Preference

The Institute of Inspection, Cleaning and Restoration conducts research and sets industry standards. In addition, it’s one of the leading certification authorities. Like homeowners, insurance companies want assurance that mold remediation will be thoroughly and professionally completed. For this reason, insurance companies typically prefer experts possessing mold certification.

A Wise Choice

Mold remediation can be a costly expense. However, attempting to reduce cost by choosing an uncertified technician can create extra expenses in the long run. A certified mold technician is a worthwhile investment because their technical proficiency and dedication to best practices will ensure that the problem is adequately addressed from the beginning, helping to preserve your home’s internal integrity and reduce the likelihood of future mold growth.

For more on Asheville click here

The Steps To Take After Water Damage

8/28/2018 (Permalink)

Water damage can require clean up after a flood in your Asheville home or business

Flooding in your home in Asheville, NC, is not something you want to ignore. Whether you have problems stemming from a storm or a pipe burst, you want to act quickly. You need to call water restoration specialists and your insurance agent. The following steps help you file an insurance claim to get you the money you need to compensate for the cost of fixing the problem and getting your home back to normal.

1. Call Your Agent

The first call you should make it to your insurance agent. This gives you a record of timely reporting and alerts the insurance company that it needs to send an adjuster out to assess the damage.

2. Call Restoration Experts

It's great to have professional restorers on your side. Getting them to your property as soon after the flood as possible can help you understand the damage and what it may take to fix it. They can point out major problems and might catch some things you otherwise would have missed.

3. Document the Damage

Make a list of everything that must be repaired or replaced. You will need this list when you file your insurance claim. It may be useful to take pictures of the damage, particularly if you need to start the cleanup process before the adjuster is able to get there, to provide proof of the damage.

4. Fill Out Forms

Fill out your claims forms properly. Make sure you have all the information you need. If you leave something out, you may have to pay a lot out of pocket for repairs, or your claim may be rejected.

5. Guide the Adjuster

When the insurance adjuster arrives, show him or her your list of damages and walk through the damaged area. Point out areas that are damaged. Use the information you gained from restoration experts as well as their itemized service list to substantiate your claim.

These steps can help you avoid more problems. If you call the right people and file your insurance claim correctly, flood damage doesn't have to ruin your home.

For more on Asheville click here

Dealing With Standing Water

8/28/2018 (Permalink)

Standing water in your Asheville home or business may require professionals with professional equipment

When there is two feet or more of standing water in your commercial building in Asheville, NC, the entire remediation process can feel a little overwhelming. How do you even start addressing this problem? You can't pull a plug to let the water drain out. Instead, you need to hire a local storm damage remediation team that has the equipment needed to remove flood-level waters from your building.

Prepare the Area

Before anyone can get in to start removing water, you need to make sure your building is ready for workers. This means turning off all electricity. If you leave the power on, the water may conduct the electricity and pose a major safety hazard. If your building has several fuse boxes, you may be able to leave power on to areas that are not affected by the waters. This will allow your team to run the equipment needed to clean up the flooding.

Use Specialized Machinery

A simple shop vac isn't going to be enough to drain two feet of flooding from your commercial basement. Instead, your remediation expert will have to pull out the big bugs. You may see specialized gear get used on your project, including the following:

• Trash pump
• Truck mount
• Sump pump

The exact machinery used will depend on your situation. For example, if the water includes sludge from sewage, the professionals will have to use a pump that can handle solids as well as liquids.

Finish Removing Water

Once the standing water has been drained, the water-removal process is not finished. You have to make sure your building is completely dry before you start the remediation process. This can mean tearing out waterlogged flooring, drywall and ceiling tiles. You may also need to use a dehumidifier to suck out as much moisture as possible.

In order to deal with two feet of standing water, you need to work with a professional that has access to specialized equipment. If you try to handle this type of cleanup on your own, you may end up allowing secondary damage to take place.

For more on Asheville click here

Mount an Assault on Smoke Odor

8/28/2018 (Permalink)

Smoke damage can be smelly in your Asheville home or business

The fire is out, your Asheville, NC, business is in recovery mode and the clock is ticking. The cleanup of fire-damaged areas is underway, but what about that horrible smell in the rest of the building? It’s time for some serious smoke cleaning.

Set Up Air Filtration Devices ASAP

The smoke from a burning fire carries vapors and microscopic particulates that can eventually settle on surfaces in an enclosed space. This is what causes the residual odor. Prompt deployment of air filtration devices will allow these particulates to be removed directly from the air, making the subsequent removal from the following surfaces unnecessary:

• Carpets and upholstered items
• Office Furniture
• Papers
• Office Equipment and Accessories
• Ceilings, ceiling fixtures and lights

Air filtration will not eliminate all the smell. Everything on the list still requires smoke cleaning. It’s time to give smoke odor the old one-two punch.

Ozone Machines Help Neutralize Odors

Ozone, the first punch, is a special form of oxygen. A properly positioned ozone machine manufactures ozone from the oxygen in the air and broadcasts it throughout the space being cleaned. This machine is left running for a period of hours or days, continuously generating an invisible cloud of ozone. It penetrates every area of the enclosed space, neutralizing all smoke particulates it encounters. This is possible because ozone is a powerful oxidant.

Thermal Fogging for the Finishing Touch

A thermal fogger provides the second punch. A special deodorizer is heated and applied as a fog to the affected areas. The characteristics of the fog closely resemble the characteristics of smoke and the affected area is left with a pleasant smell.

It’s All About Time

If your business is dealing with smoke damage, it is important to act quickly. Smoke cleaning gets more difficult with time. Waiting can only make matters worse. Having the right fire damage restoration specialists at your side can make all the difference.

For more on Asheville click here

Four Signs To Call A Mold Remediation Company in Candler

8/28/2018 (Permalink)

SERVPRO Says Mold on Bread May Indicate a Moisture Problem

Candler Mold Remediation by SERVPRO

While there are numerous household issues that residential property owners may have to deal with, a Candler mold infestation is one of the most serious. If left unaddressed, mold can cause serious damage to the structural integrity of your property while also causing health effects. However, knowing how to recognize signs of mold as well as who to call for assistance can help you prevent the fungus from generating these adverse consequences. SERVPRO offers some information about signs of mold and how to secure mold remediation services.

Excessive Water, Humidity, Or Moisture
When your property is subjected to extensive water damage, the ideal environment for mold growth is created. Specifically, mold thrives best in warm, moist, dark environments. Additionally, mold spores, present in home environs, that have been dormant can become active within just several hours of exposure to moisture. As this growth activity speeds up, millions of spores can begin to develop colonies on your property. A complete inundation of water isn't necessary to put this process in motion leading to the need for mold remediation. High humidity or chronic moisture is enough.

Visual Signals
Several visual signals can indicate that these fungi are present on your property. One sign is discolored surfaces. The mold can appear on wooden structural materials, tile grout or caulk, carpeting, and drywall as a red, brown, gray, or black coloration. It may also have a textured appearance. Mold penetrates the surface of the items that it grows on. Porous materials like drywall, carpets, and ceiling tiles often have to be discarded if the mold growth isn't arrested in its early stage.

A Musty Odor
Mold and mildew emit a musty odor. When homeowners note the onset of a musty scent on their property, it is often an indication that mold is present. In many cases, the fungi are thriving in enclosed areas like attics, crawl spaces, basements or wall voids. Under normal conditions, you will have a strong sense of a mold presence from visible signs. Extensive and expensive mold inspections are usually not necessary. SERVPRO can always be called upon to check your home.

Unexplained Health Issues
The allergens and mycotoxins from fungi may lead to health effects.

SERVPRO: The Solution For Your Candler mold remediation.
Once you realize that mold is present on your residential property, hiring an experienced mold remediation services is a must. The professionals of SERVPRO are IICRC-certified and possess advanced knowledge regarding how to expedite and optimize the mold remediation process. From the safety equipment to negative air pressure devices, specialized air scrubbers, and foggers, sanitizing products and odor removal, we re-create a safe home for you.

We’re Highly Trained Mold Remediation Specialists

SERVPRO of Asheville West specializes in water and mold damage restoration, the cornerstone of our business. We have the training and expertise to safely handle any mold situation in our communities of Candler, Asheville, and Leicester. Call us 24/7 for immediate service. (828) 684-8506

The Advantages Of Hiring A Candler Professional Water Damage Restoration Company

8/28/2018 (Permalink)

When your residential property is subjected to water damage, it's important that you start the restoration process as quickly as possible.

When your residential property is subjected to Candler water damage following a natural disaster, it's important that you start and complete the restoration process as quickly as possible. This is the case for several reasons, including the fact that failure to resolve water damage issues can result in structural damage and mold infestation. Although many people are inclined to complete the water damage restoration process as a do-it-yourself project, attaining professional assistance will entail a higher rate of success. Learn more about why hiring a professional water damage remediation company is important by reviewing the following short outline:

The Benefits Of Hiring A Professional Water Damage Restoration Company
Numerous benefits result from having a team of trained damage restoration experts address and resolve your Candler water damage issues. Some of the benefits include:

Use Of Specialized Equipment
Candler water damage specialists have access to a broad range of specialized equipment that can be used to optimize and expedite the cleanup, drying, and repair processes. From dehumidifiers to chemical cleaners, professionals will utilize several devices to ensure that the job is completed with speed and skill.

As industry professionals know, there are three categories of water damage. These categories range from clean water to black water. Each category marks an increase in danger and represents an increasing level of health hazards to individuals exposed to the water. Water damage experts know the difference between the three types of water, and they are highly skilled in removing them in a safe manner that poses no threat to themselves, you, and your loved ones.

Hidden Damage
Water damage is not always noticeable to the human eye. In fact, moisture can become trapped in drywall, behind subfloors and walls, and underneath your carpet. Water damage experts know this, and they possess the extensive expertise and experience necessary to identify and eliminate this hidden damage.

Mold Remediation
One final reason is that hiring a professional water damage restoration company is advantageous pertains to mold. Unfortunately, the moist, wet environment created by water damage is the ideal setting for mold to thrive in. Moreover, the mold can begin to grow and proliferate just 24 hours after the initial water damage. Luckily, professional water damage specialists are skilled in identifying and eliminating this unpleasant fungus. Doing so helps prevent structural damage to your property as well as health hazards.

Contact SERVPRO Today
When you start your search for the ideal water damage restoration company, the search stops with SERVPRO. Our professionals arrive quickly, start cleaning immediately, and help you salvage belongings that can be repaired. We offer 24/7 emergency services and are known for getting the job done fast and well. Contact us immediately at (828) 684-8506 and let's get started!

Locally Owned Company with National Resources

SERVPRO of Asheville West is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

Our expertise in fire damage and water restoration is extensive.  SERVPRO utilizes IICRC training as part of our on-going education to stay ahead of the curve. Call us for help. (828) 684-8506

How To Clean a Dryer Exhaust Hose

7/18/2018 (Permalink)

You are doing laundry at your home in Asheville, NC and suddenly smell a burning odor. Panic spreads as you realize the smell is coming from your dryer. A lint fire is the last thing you may expect, but it can happen. Even though you clean the lint filter before each load as recommended, sometimes that is not enough to prevent a dryer fire. If you notice a decrease in the efficiency of your dryer, clean out the exhaust hose and vent by following the steps below.

1. Cut the power. Unplug the dryer cord from the outlet. This allows you to easily and safely move the dryer around for cleaning.

2. Detach the hose. The exhaust hose, an accordion shaped tube, connects from the back of the dryer to the wall. Depending on your dryer, either squeeze or unscrew a bolt to loosen the circular clamp. Remove the hose from both the wall and the dryer.

3. Empty the lint. Use a long brush or vacuum attachment to remove the accumulated lint from the detached exhaust hose. This step is key to preventing a lint fire.

4. Use a cleaning rod. Carefully insert the brush on the cleaning rod into the wall vent, rotating as you go. Remove, clean the brush and repeat until the lint is clear.

5. Attach the hose. Reattach the exhaust hose to the dryer and wall. Tighten the clamp, plug the dryer in and ensure there is no escaping air before pushing the dryer back against the wall.

6. Check the vent. The outside vent is typically a square vent with a screen. Remove the screen and take out any accumulated lint. Use a vacuum or brush to clean remaining lint and reattach the screen.

Properly clean the dryer exhaust hose at your home in Asheville, NC to keep your dryer running effectively and prevent a lint fire. If a fire occurs, immediately call 911 and exit the house. After the fire is contained, contact your insurance company and a fire restoration specialist to assess the fire damage and return your home to pre-fire condition. Visit http://www.SERVPROashevillewest.com for more information on fire damage

Best Ways to Prevent Mold Damage

7/13/2018 (Permalink)

Are you a proactive business owner in Asheville, NC? If so, you may want to start addressing mold and water damage before either is a problem. Taking preventative steps can help reduce the need for a major cleanup in the future. With the help of your commercial mold cleanup professional, you can finish projects in your building that could help prevent mold damage.

• Tackle Repairs: Promptly taking on repair projects can stop mold growth before it happens. Even small issues, like a slow leaking pipe, should be taken care of right away. If the small leak is left unattended, water may start to pool within your walls or under your sink. This pool of water can encourage mold growth in as little as 24 to 48 hours.
• Perform Maintenance: You can't always stop a pipe from bursting. Sometimes disasters happen without any warning. However, performing regular maintenance on your plumbing may help prevent water damage that could lead to fungus growth. A functioning plumbing system is less likely to malfunction than one that has not been repaired or cleaned in decades.
• Remove Humidity: Humidity can be a big problem in any commercial building. Managing the humidity levels and removing excess moisture from the air are big steps in mold prevention. If you leave your building with 70 percent humidity for a long period of time, your chances of mold growing in that environment are high.
• Schedule an Inspection: Regular inspections can also help prevent mold damage. An inspector can check every nook and cranny of your building for signs of mold. If the fungus is caught early, the cleanup process will likely be less intensive than if the growth had spread.

Being proactive in the maintenance of your building is the best way to stop mold damage from ever taking place. Knowing where water damage is most likely and watching that spot can help keep your business running smoothly. Visit http://www.SERVPROashevillewest.com for more information on mold. 

Coping With Damage From Water

6/25/2018 (Permalink)

Water damage is a problem that many homeowners in Asheville, NC will encounter at some point, whether it is the result of a small leak or a major deluge requiring the service of professionals. Immediate action will help to contain the damage and speed the restoration.

Staying Safe

Protect yourself and others from injury by removing electric shock hazards and making efforts to avoid slipping and falling once the influx of water has abated. Remember that saturated materials will be heavier to move than when they were dry.

Cleaning Up

Utilizing a checklist will help organize your approach to water cleanup. Staying calm and working methodically are two important strategies to keep in mind.

• Pick up and remove any loose items that can be moved elsewhere.
• Remove electronics to a safe location for later inspection from water damage.
• Remove what upholstered furniture you can to a safe, dry place.
• If the room is carpeted, place foil under the legs of furniture that must stay in place.
• Remove throw rugs layered on carpets.
• Remove tabletop items such as lamps and ornaments.
• Wipe dry the surfaces and legs of wood furniture.
• Use your HVAC system, including air conditioning, to dry the room.

Moving Forward

Drying out a flooded room will take time, and attempting to hurry it along will be counterproductive. Don’t be tempted to use a home vacuum cleaner to remove water. Moving air through the room will help, but if ceilings have sustained damage, it may not be safe to use a ceiling fan or even be in the room. Use the drying time to focus on the cause, be it broken pipes or appliance failure, and arrange for the necessary repair or replacement.

Though dealing with water damage is certainly a nuisance, it is not, in most situations, an insurmountable problem. Working with alacrity and focus will set things right more quickly than you might expect. Visit http://www.SERVPROashevillewest.com for more information on water damage

Facts About Saving Water Damaged Electronics

6/19/2018 (Permalink)

Whether you live in Tallahassee, Florida, or Asheville, NC water damage can have a devastating effect on your company’s electronics. That is because water contains sodium, electrolytes, and minerals that are considered effective electrical conductors. So, when previously flooded electronics are dried and plugged in again, the remaining minerals can create connections that should not occur.

Saving Items

If the electronic device was plugged in at the time it encountered the water, the chances are slim it can be saved. The active electricity can create a current through the minerals in the water to damage the circuit and burn the device. If the device was not plugged in, there are generally four ways to tell if the item can be saved. They are:

• Was the device plugged in?
• How long was the device submerged?
• What type of battery is in the device?
• What type of water flooded the area?

Additionally, some unplugged devices still contain power by using a battery. Each unit should be individually checked and cleaned to see if the flooded electronics are salvageable within the machine.

Dirty Water

Flood water is generally classified as dirty water. Whether it drips from the ceiling, overflows from a toilet, or rushes in from the river, the water can pick up contaminates as it passes over and through areas. After tainting the liquid with chemicals, dirt, and bacteria, the fluid can become seriously dirty and can coat the device with unwanted materials, thus causing electronic damage.

One of the first things to do after a flood is to remove standing water. Sadly, the longer the machines are exposed to the dirty water the more the devices can corrode. The minerals in the water can also begin to accumulate on critical circuits and destroy the connections as the liquid covers the device.

Checking Connections

Water can damage and destroy flooded electronics. By quickly removing water and checking electrical connections, it can be easy to decide whether an item may be saved or not. Unfortunately, the only way to tell for sure is to clean the device and check the connections. Visit http://www.SERVPROashevillewest.com for more information on commercial water damage

Simple Ways To Avoid Storm Damage in Your Office

6/14/2018 (Permalink)

There are some things in life you can’t control, but you can certainly prepare for the consequences. For example, you can’t stop a heavy storm from coming, but you can get ready for its effects. In the workplace, if you have the right measures in place, you can help minimize storm damage to your office and avoid injury and heavy costs in the process.

Maintain Your Grounds

Natural and man-made items on your business property can adversely affect numerous systems and components of your workplace, and that could cause significant damage. It’s important to work closely with your grounds crew to ensure you are properly maintaining the area:

• Trim trees so branches are far from windows.
• Ensure tree roots are not growing under your foundation and threatening pipes.
• Check the rain gutters on the building to ensure they are diverting water away from the facility.

Keep an Eye on the Weather

Monitoring the weather sounds simple enough, but it’s easy to overlook. Be aware of upcoming problems such as an impending heavy storm or heavy rain. These events could pose problems at your Asheville, NC office. If you know about them in advance, you can double check your HVAC and plumbing systems as well as other key areas.

Stay Warm and Dry

The last thing you want during a big storm or major cold spell is problems with the plumbing system or HVAC. Regularly maintain and inspect these systems with the help of a commercial HVAC and plumbing specialist. This can help prevent a pipe break and avoid flooding. A properly working HVAC system can contribute to providing a safe environment for your employees during adverse conditions.

You may not be able to prevent troubling weather from affecting your workplace, but you can prepare for the results of a heavy storm or other situation. Use these tips to mitigate issues and avoid major cleanup and costly restoration. Visit http://www.SERVPROashevillewest.com for more information on storm damage

3 Ways To Protect a Commercial Building's Roof After a Fire

5/22/2018 (Permalink)

Give SERVPRO a call after commercial fire damage.

When your Asheville, NC commercial building is damaged by a fire, it can be difficult to know how to proceed in the aftermath. Smoke and fire issues may have affected your inventory and the building’s electrical and plumbing systems, which may need extensive repairs. One challenge you might be facing is how to protect your building’s damaged roof until fire cleanup and restoration can take place. However, there are a few methods you can use to prevent further problems with this structure and lower repair costs as well.

1. Use Emergency Tarps

If your building’s roof has been damaged by fire or by actions taken to put out a blaze, covering holes and other affected areas can protect it and the interior of your building as well. Snow, rain and hail can inflict further damage and weaken fire-damaged parts of the roof, which can increase the risk of collapse. Calling in emergency tarp services to protect the structure can also guard the interior of your building from the elements, especially during the winter months.

2. Have the Roof Professionally Inspected

You can help reduce further damage to your building’s rooftop by only allowing access for roof repair and inspection specialists. The fewer people who walk around near the damage, the lesser the strain these areas endure. Only contractors, insurance adjusters and the building’s owner should have access to the roof until repairs can be made.

3. Include Interior Protection

If you are waiting for a fire cleanup and restoration company to come in and make repairs to your building, you may want to clear any vulnerable interior areas of inventory or equipment. While tarps provide some measure of protection, moisture can still seep in and affect valuable items. Clearing these rooms can reduce the risk of damage to computers and other sensitive machinery.

Protecting your Asheville, NC commercial building’s roof after a fire can help reduce repair costs and make fire cleanup easier. This can give you peace of mind as you continue with the restoration of your property and work to get your company up and running once more. Visit http://www.SERVPROashevillewest.com for more information on commercial fire damage

Help I Have Mildew in My Bathroom

5/16/2018 (Permalink)

Give SERVPRO a call if you notice mold growing in your home.

Have you noticed mildew growth in your Asheville, NC bathroom? Tile and grout commonly house black bathroom mildew. While the growth is troublesome, you can easily get rid of it by scheduling regular cleanings with a mold removal team. As you tackle this issue, you need to know a few things.

• Why is it there?
• What cleaners can get rid of it?
• How do you stop it from coming back?

Use this guide to help you better understand how to deal with this unfortunate mold problem.

Why Is It There?

Mildew, like other forms of mold, is typically introduced into a space due to a humidity problem. Bathrooms are notorious for having major issues with too much moisture. Whether you take steamy showers, have a faucet leak or splash bath water out of the tub, your bathroom could be damp enough to welcome mildew growth. If this moisture is left unaddressed, you may see various fungus growths in your space.

What Cleaners Can Get Rid of It?

Do you prefer natural cleaning methods? Do you want to use strong cleaners to get to the root of the problem? Regardless of the method you prefer, your mold remediation experts may offer a few different cleaners that can be used to get rid of bathroom mildew. The cleaning process is similar for both types of cleaners. You have to apply the solution, scrub the affected areas and rinse the cleaner away.

How Do You Stop It From Coming Back?

Once you have cleaned your bathroom of this growth, you likely don’t want to see it again. You may be able to prevent mildew by adding extra ventilation in your bathroom or finding other ways to control moisture. Wiping down the shower walls after showering can help remove extra droplets from the environment. Cleaning up spills and fixing leaks is another important step in prevention.

Bathroom mildew is a common problem in homes across Asheville, NC. Regular cleaning and professional assistance can help you manage this issue. Visit http://www.SERVPROashevillewest.com for more information on mold. 

Ways To Prevent a Cigarette Fire In Your Home

5/11/2018 (Permalink)

Give SERVPRO a call after fire damage.

These days, there is a myriad of ways for a house fire to start in Asheville, NC but the most common cause is reportedly through the improper handling of cigarettes. Anything from drapery going up in flames due to a lingering cigarette butt or an ashtray fire spreading outwards across your home can cause a hazardous safety issue and significant fire cleanup. Here are various ways to prevent a cigarette fire from occurring in your residence, keeping you and your family safe from the underlying dangers of cigarette use in the home.

? Choose to smoke outdoors. If you have the option of smoking outdoors, this can be the best method for eradicating fire damage and preventing odor build-up inside of your home. Keep any ashtrays away from the sides of the residence and make sure to extinguish the cigarette butt fully before walking away.
? Teach your children to stay away from any cigarettes. Since kids are naturally predisposed to be curious by fire, storing all of your cigarettes, matches, lighters and any other paraphernalia out of their reach is crucial for everyone’s safety.
? Don’t lounge in highly flammable areas while smoking. The most dangerous areas for starting a cigarette fire can be in the living room (on upholstered furniture or near drapery) and in the bedroom (on flammable bedding and mattresses). Therefore, avoiding these places while smoking is a key preventative measure.
? Only use stable ashtrays and fill them with sand. Never use an ashtray that is frequently known to tip over or fall easily, which can cause consistent ashtray fire hazards. Find one that’s stable and fill it with sand to ensure that every butt you put out is fully extinguished.

If you’re a smoker who enjoys lighting up in your Asheville, NC home, learning the ways to avoid a cigarette fire is vital to the safety and protection of your home and everyone in it. Visit http://www.SERVPROashevillewest.com for more information on fire damage. 

Prevent Mold Growth in Your Facility With These Easy-to-Follow Methods

4/27/2018 (Permalink)

Mold in a residential property.

Mold is a hazardous and destructive substance that can wreak havoc on your building’s structure and cause costly issues. Fortunately, mold prevention isn’t difficult. Thwarting mold growth in your facility primarily requires routine maintenance and quick fixes.

Initial Prevention

There are several steps you can take to keep mold from developing your facility to begin with:

• Put an end to water problems as soon as you notice them.
• Clean up flooding and water damage immediately.
• Dry out wet areas with dehumidifiers and fans.
• Maintain your facility’s plumbing and fix leaks right away.
• Invest in flood-prevention equipment, such as sump pumps and check-valves.
• Maintain your building’s gutters and downspouts, and make sure that they’re directed away from your building.

Areas of Concern

A significant portion of your mold prevention efforts should involve the above steps, but sometimes simply maintaining your building’s plumbing and cleaning up moisture issues is not enough. Mold hides in dark, damp places, and if an issue was allowed to fester for too long, your building may already have mold growth. If you discover a moisture problem and are not sure how long it went untreated, check the following areas for signs of fungal contamination:

• The HVAC system and drain pans
• Ductwork
• Terminal units
• Carpets
• Cavity walls
• Ceiling tiles
• Wallboard
• Insulation
• Electrical equipment
• Papers (such as in filing cabinets or in stacks)

Though maintaining your building is often enough to keep mold at bay, some growth may creep in despite your best efforts. When it does, call in the Asheville, NC mold remediation team to help locate the source of the issue. Sometimes a quick visual inspection may be all it takes to find the problem. In more severe situations, the team may need to perform a mold test. Either way, the right professionals can help you eradicate the problem and give you some mold prevention tips to utilize in the future. Visit http://www.SERVPROashevillewest.com for more information on mold. 

3 Tips To Prepare Your Commercial Building for a Spring Thaw

4/21/2018 (Permalink)

As the weather changes in Asheville, NC and warmer temperatures arrive, thawing can cause flooding and water damage inside your commercial building. Melting snow and ice may cause creeks and rivers to overflow their banks, and heavy spring rain may cause your roof to leak. However, you can protect your building and prevent costly repairs by preparing for a spring thaw.

1. Check the Basement Sump Pump

Your building’s basement can be especially vulnerable to water damage caused by a spring flood. Stored office supplies, furniture and company records may be destroyed if your basement floods, but you can protect them by ensuring that your building’s sump pump is working. Call in a flood cleanup and restoration company to have your unit tested and for advice about how to minimize the risk of basement flooding.

2. Ensure Exterior Pipes Are Insulated

While a flood can be a common occurrence during the spring, rapid changes in temperature during the overnight hours can cause your building’s pipes to freeze and thaw repeatedly. If the building’s exterior pipes are already insulated, leave them as they are until overnight temperatures rise above freezing. A frozen pipe may burst and cause severe water damage to your building, so keeping pipes wrapped until the cold weather passes for good can prevent sudden floods.

3. Check Drainage Systems

Your commercial building may be vulnerable to floods if its drainage system is outdated or not working properly. Flood drains, roof drainage and downspouts should all be checked as the weather grows warmer to ensure that water is being drawn away from your building. If the building has a gutter system, you may want to have it cleaned and inspected as winter draws to a close.

Flooding can be common in Asheville, NC when warm spring weather melts away winter’s snow and ice. However, you can protect your commercial building from water damage by preparing for the spring thaw and the floods it may bring.
Visit http://www.SERVPROashevillewest.com for more information on commercial water damage. 

Will Solar Panels Withstand a Storm?

4/16/2018 (Permalink)

Roof damage after a storm.

Solar panels are designed with aluminum and glass casings that protect solar cells, but these panels may be affected by adverse weather conditions. Most panels remain intact even during torrential rain, when large hail is falling, or when winds reach up to 140 miles-per-hour. However, a combination of factors may still result in panel damage or dislodged panels. These weather conditions include:

• High winds
• Hurricanes
• Tornadoes
• Tropical storms

Even though many panels are certified as being capable of withstanding hail with a diameter of up to one inch falling at a rate of approximately 50 miles per hour, as well as very high wind speeds, panels can still become damaged or displaced if roof damage occurs. Flying debris poses the greatest risk to the condition of these structures in the event of a hurricane or a tornado. Panels are able to withstand hail impact, but heavy debris flying through the air at high speeds may result in panel damage.

Solar installers in your region should be able to provide statistics about the most common causes of damaged panels and the number of broken panels they have seen. Rely on their expertise to make the best choices about where and how you install panels. Roof-mounted systems positioned within a few inches of a roof are designed to resist immense uplift force with lag bolts fastened directly to roof beams. Once again, the quality of panels and installation determines how durable your solar installation will be in the event of adverse weather.

It is important to invest in solar panels for your home and have them installed properly according to the weather in your region. High-quality panels are not much more expensive than cheaper versions and are much more resistant to panel damage. If your home or energy collectors in Asheville, NC have sustained damaged during a storm, you should schedule a consultation with a residential storm remediation service. Visit http://www.SERVPROashevillewest.com for more information on storm damage.

3 Ways a Restoration Company Can Assist You After a Flood

3/25/2018 (Permalink)

We got an emergency call to extract standing water when a washing machine malfunctioned.

When a flood damages your Asheville, NC home, the aftermath can be difficult to deal with. Whether a pipe burst in your basement and created a flood or a natural disaster caused water to rush into your home, you may not know where to begin when it comes to cleanup efforts. However, calling in a company that specializes in flood cleanup and restoration can help minimize water damage and return your home to normal.

1. Removal of Black Water

Flooding that occurs when streams or rivers overflow their banks can cause contaminated water to enter your home. Because it can contain dead animals, sewage, and other dangerous material, it is considered black water and therefore dangerous to humans. A flood cleanup company usually has the tools to safely remove this water and can advise you on how to move forward regarding the damage.

2. Mold Remediation

If you experience a water line break in your home and a room becomes flooded, mold may begin to grow quickly once the water is removed. Humid or moist conditions can accelerate this growth. A company that offers mold remediation services can prevent further flooding and use drying techniques that are not available to consumers. Stopping mold before it can spread can be one of the most important steps in preventing it from taking hold in your home.

3. Repairing Water Damage

If a pipe burst in your laundry room and damaged the room's walls, floors and surrounding items, having a flood cleanup company on hand can help you understand what repairs need to take place. Drying interior walls, removing and replacing damaged insulation, and tearing out ruined appliances and plumbing are just a few of the actions a flooding cleanup company may perform after the water is drained from an affected area.

Flooding can damage your Asheville, NC home in many ways. Whether a pipe burst and caused a flood or it was the result of a natural disaster, calling in water cleanup and restoration specialists can help give you peace of mind that repairs can begin right away. Visit http://www.SERVPROashevillewest.com for more information on water damage. 

The Importance of Certification for Mold Remediation Professionals

3/25/2018 (Permalink)

The moisture buildup in a non-air-conditioned space can lead to a growth of unwanted mold.

Mold remediation may seem like a straightforward process on the surface, but there is quite a bit of knowledge and skill required to do a thorough job. Only certified mold experts are able to exhibit this level of expertise. The training required by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to receive mold certification is based on extensive research and teaches professionals in Asheville, NC how to resolve mold issues in an efficient manner.

Grounded in Research

The instruction manuals published by the IICRC are useful references for remediation professionals. The wealth of knowledge contained within them is compiled from various reputable sources:

• Remediation contractors
• Public health experts
• Microbiologists
• Industrial hygienists
• Trade associations for the restoration industry
• Restoration training schools
• Others with practical remediation experience

This extensive knowledge base is crucial for supplying certified mold specialists not only with the principles of remediation but also the means to use those principles in practical applications.

Thorough in Scope

The training required by the IICRC for certified mold remediation is comprehensive. Certification indicates to the home insurance company that the professional doing the job has the specialized skills that meet the company’s high standards for completion. Through the training process, mold remediation specialists learn how to identify and assess mold growth during an inspection, distinguish between different types of mold and their potential health effects, understand testing procedures and what their results mean, demonstrate proper safety measures regarding containment and removal, and restore the damaged home to its former state. Insurance companies want assurance that the remediation professional knows how to resolve mold issues completely, and certification ensures that knowledge.

Based on extensive research and experience, mold certification tells homeowners in Asheville, NC and their insurance company that the remediation process will be handled correctly. That is why it is important to hire a certified mold specialist whenever a home has a mold problem. Visit http://www.SERVPROashevillewest.com for more information on mold. 

Three Steps to Bad Weather Preparedness

3/20/2018 (Permalink)

We are available any time, day or night to respond to your call.

Business owners in Asheville, NC are familiar with handling many crises, big and small. Sometimes, however, there are situations that are completely out of their control, such as natural disasters. Sooner or later, most businesses will be affected by bad weather, such as a snowstorm. Unless appropriate steps are taken, those business owners, their employees, and their property could be in danger. How can you, as a business owner, take steps to protect against storm damage?

One: Create a Plan

Plans for bad weather procedures must be two-fold: a policy for business and employee action during bad weather, and an outlined plan of escape for emergencies. If the power goes out because of a snowstorm, for example, you may be able to keep some of your business operations up and running with a plan in place. If bad weather has made it dangerous for employees to remain in the building, an emergency plan focuses on protecting the safety of the workers.

Two: Consider Alternative Work Situations

Inclement weather procedures may include plans for employees to watch the weather and potentially work from home. Setting up lines of communication to be used if employees are working remotely is an important part of this step. For example, if employees recognize that bad weather is an issue, how will they know whether to stay home? To whom should they report during the day? Before bad weather hits, employees should know whether to look for an email or expect a phone call.

Three: Protect Your Physical Property

There are many preventative steps you can take to protect property in Asheville, NC. These include setting up a battery backup for critical electronics and routinely backing up your information, so it has been saved before bad weather hits. Get the best recommendations from a restoration expert who is knowledgeable about the most common disasters in your area.

Creating a plan for emergencies, considering alternative work situations, and protecting your property are precautions that could decrease losses whether you’re exposed to a snowstorm or a pipe burst from freezing temperatures. Visit http://www.SERVPROashevilleeast.com for more information on commercial storm damage

3 Tips for Preventing Mold Growth in a Rental Property

2/21/2018 (Permalink)

Whether you own a rental home or apartment complex in Asheville, NC you need to ensure your tenants have a safe environment. This means a house that is free of any water damage or mold growth. You, as the landlord, need to be proactive about mold prevention. It actually works in your best interest to prevent mold because you will save money and increase the chances of the tenants wanting to renew the lease.

1. Address Leaks Before Renting a Property Out

When you are between tenants in a property, you want to give the building a thorough inspection. During this examination, you should keep an eye out for any areas that are prone to leaking. This includes holes in the roof that could cause mold development in the attic. You also need to ensure the pipes are still in good working order. This kind of inspection should take place at least once annually.

2. Be Wary of Carpets

As the property owner, part of your mold prevention may require you to tear out carpets and replace them with hardwood. Even spilling a glass of water on a carpet can lead to mold growth. Even if only one area of the carpet has mold, the entire thing will need to be torn out, which can be costly.

3. Address Any Mold Immediately

It is unsafe for your tenants to be in a building with mold. Your tenants may even refuse to pay rent until the issue is handled. Therefore, you want to stay in the loop, and if your tenants tell you about a problem, then you need to take care of it immediately.

Mold prevention is much easier to handle than removal. In the event you do find mold in your rental property, you need to hire a professional crew right away so that your tenants will be happy and safe. Visit http://www.SERVPROashevillewest.com for more information on mold.

How Best To Proceed With Fire Restoration

2/14/2018 (Permalink)

Absorbing everything that has happened once a fire has been contained can be a lengthy process, both mentally and emotionally. Unfortunately, dealing with the fire restoration process and calling on your fire insurance is a far more time-sensitive issue. Smoke, soot and water damage in commercial buildings in Asheville, NC should be addressed quickly, as the effects can be detrimental to everyone’s health and safety. Learn how to start and manage the fire cleanup process with these important tips, and get help to begin the difficult task of smoke cleaning from the affected areas.

*Consult professionals before taking any first steps yourself. The charred and damaged areas consumed by the fire can be highly dangerous, whether due to unstable structures or dirty water and soot left behind that could potentially make you sick. Waiting for the fire department to give the all-clear signal before entering the building is crucial.

*Get estimates regarding restoration and cleaning fees. Fire restoration can come with an expensive price tag, depending on the significance of the repairs needed. Initiate the steps necessary to determine what your insurance company will cover, and be sure to keep all agreements in writing to cover yourself legally.

*Start hiring fire repair and board-up services — and keep any receipts related to the fire damage. Professional cleaners are vital to the restoration process to ensure the area is safe for people to inhabit again, while board-up providers can keep company belongings secured while you’re away. Meanwhile, it’s important to keep all receipts in a safe place for your personal records and to have copies handy for your insurance company, as well as for tax purposes.

Clearing away smoke damage through fire restoration procedures is essential to the health and safety of everyone involved. Take the necessary time to contact your fire insurance representatives and invest in proper smoke cleaning for the sake of all who were affected by the tragedy.

Visit http://www.SERVPROashevillewest.com for more information on commercial fire damage.

What You Can Do About Salvaging Your Stuff After a Fire

2/7/2018 (Permalink)

Dealing with the effects of a house fire in Asheville, NC is never fun and often expensive. Replacing everything is not only costly, but items of sentimental value are irreplaceable. Always seek a professional to help you salvage what is left after fire damage, but there are a few steps you can take to assist in the process, such as proper content storage. Most clothing and removeable fabrics should be handled by professional dry-cleaning, and electronics cleaning should be left to the professionals.

Why Is Content Cleaning Important?

A fire to any structure is going to emit smoke and soot that can be toxic and irritate the eyes and respiratory system. Fire and smoke often combust plastics and other materials into chemicals that can be hazardous and cause larger health concerns and problems in the future, even if they do not produce any immediately negative effects.

What Steps Can You Take?

1. Always wait until you have clearance from the fire marshal before re-entering your home and trying to do anything.
2. Ventilate and get the air moving using fans.
3. For all salvageable fabric, you will need dry-cleaning. Most should be done by a professional, but you can remove some of the soot by holding a heavy-duty vacuum cleaner nozzle about ½– ¾ inch above the surface of the fabric.
4. After removing soot from carpets or other items, cover with plastic to prevent more from being tracked across during the clean-up process. Put plastic or aluminum foil under furniture legs as well.
5. Remember time is of the essence with copper and brass objects. Smoke can cause permanent damage to these items after the first 24 hours. Remove them from the premises carefully and clean using the copper or brass cleaner for each respectively.

Leave electronics to the professionals. Electronic devices that have been fire-damaged can be extremely dangerous and should be handled quickly and carefully. Other items, such as those that need dry-cleaning, should be handled quickly to be salvageable, but this should come second to more hazardous materials. Use proper safety equipment such as gloves and dust masks when attempting any of the above. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

4 Things to Know About Flood Water

1/19/2018 (Permalink)

After a flood, you may be scratching your head wondering what to do next. How do you prepare for water damage? How can you deal with black water? Well, here are four things you should know about floods.

1. Electrically Charged

Some overflow waters can be electrically charged. If there is working power in your home, you need to take the utmost care to make sure the water isn’t pulsing with electricity. When it comes time to clean up your residence, your safest option is to turn off all power until you have finished the cleanup.

2. Pathogenic Contamination

Black water is the third category consideration of standing water, particularly after a backed up sewer or storm. This flood water occurs after 24 hours and is considered to be full of pathogenic contaminants. This water can be full of garbage, mold and even sewage.

3. Mold Growth

Mold growth can grow in as little as 24 hours and as late as 72 hours after the water has been stagnant. Warm, moist areas tend to be perfect for mold growth. After a flood, one of the most common types of water damage people have to deal with is the mold that tends to grow on everything from furniture to walls.

4. Water Removal

Removing the water should always be the first step when it comes to cleanup. It’s especially important to make sure the black water is taken out as soon as possible before it ends up further damaging your home. Never let water sit in your Asheville, NC home; use a professional to help clean it up.

At the end of the day, the damage caused by a storm can be intense, and it can be difficult to know which steps to take when you have extensive water damage. However, this should help you understand standing water and the dangers better.

Visit SERVPRO of Asheville West at http://www.SERVPROashevillewest.com/ for more information about storm restoration.

Flood Cleanup Checklist

1/19/2018 (Permalink)

You can leave it to a broken pipe to ruin your day. So, your residence was flooded and now it’s time to prepare the cleanup. This can be a daunting task to anyone, no matter if you have any experience with flood waters. Here’s a checklist of what you should do when it comes to taking care of your belongings after a water-in-home situation.

Carpets, Clothing and Rugs

Most of the time, the advice about carpets, clothing and rugs is to replace them. If it turns out that the rugs can be salvaged, spread them out outside. Here, you can hose them off and use carpet shampoo to clean them. This can be done using a broom to work in the detergent. Unless your carpet is made of wool, you can rinse it with a gallon of water and a couple tablespoons of liquid bleach. For clothing you hope to salvage, rely on dry cleaning to disinfect them.


If you look at your walls and see no signs of damage, you still want to take extra care with them. First, you should ensure that all the water in your property has been cleared out. If your walls aren’t dry, this is sure to lead to moisture problems down the road. If you have any mud or mold on the walls, then it’s time to clean them. In most cases, a formula of water and detergent can remove mold. In stubborn cases, bleach may be used.


When it comes to your floors, remember to check for buckling or warping. This could mean you need to get the floor replaced. Floors should be dried out completely and if salvageable, cleaned in much the same way as the walls.

Of course, as with any cleanup efforts, utilizing restoration specialists can also help. If you have a water-in-home situation in Asheville, NC after a broken pipe, consider this list to better handle it.

Visit SERVPRO of Asheville West at http://www.SERVPROashevillewest.com/ for more information about water restoration.

Category 1 Water Does Not Mean Category 1 Water Damage

1/19/2018 (Permalink)

Any broken pipe or supply line in commercial buildings in Asheville, NC, can lead to severe water damage. Experts in commercial restoration know that no two water damages are alike; a lot depends on the category of water involved. If you’re dealing with water damage due to category 1 water, you are exposed to sanitary water. Clean water does not pose substantial risk to your health. What is category 1 water exactly, and what damage can it cause?

1. What Is Category 1 Water?

Category 1 water starts from a sanitary source. Examples for sanitary sources are faucets, toilet tanks, and drinking fountains. Water that falls into this category poses minimal risk of exposure through inhalation, skin, or oral consumption. Nevertheless, be advised that this water can turn into unsanitary water based on time and temperature. Just because it’s category 1 water doesn’t mean that it cannot cause extensive damage. Clean water can cause four types of water damage.

2. What Are the Main Types of Water Damage?

  • Class 1 is the easiest to deal with as only small amounts of water are involved. Absorption and evaporation are minimal issues. The damage is limited to one room or one specific area. Carpet is only slightly or not affected at all, and only materials with low porosity have absorbed water.
  • Class 2 damage is characterized by larger amounts of water and a higher evaporation rate. At least all the carpet in a room is affected and walls are soaked in water up to 24 inches. The structure and substructure have absorbed moisture.
  • Class 3 water damage means that enough water has filled the area to be evaporated into or absorbed by everything in the room. It’s not uncommon that the water comes from overhead. Walls, insulation, ceilings, carpets, and sub-floors are saturated.

  • Specialty drying situations fall into class 4. Enough time has passed for water to affect materials with low porosity, including brick and concrete.

Clean water might be sanitary but it can be responsible for extensive damage. As soon as you notice a broken pipe or supply line, it’s important to take action.

Visit SERVPRO of Asheville West at http://www.SERVPROashevillewest.com/ for more information about water restoration.

5 Steps to Prevent Mold

12/15/2017 (Permalink)

5 Steps to Prevent Mold

If water damage has occurred in your residential property in Asheville, NC you should act quickly to prevent mold growth. Here are five mold prevention tips prioritized in order of importance.

1. Fix the Water Problem

Whether a pipe has burst or sprung a leak, a water-based appliance has malfunctioned, or a storm has caused flooding or compromised a structure, you need to immediately address the water issue and stop it from coming in. Mold thrives on moist surfaces.

2. Dry Water Damage

Do everything you can to remove excess water within 24 to 48 hours after an incident occurs. You might try a combination of drying and ventilation or call a service that specializes in removing water from building materials, carpets, drywall, or furniture.

3. Lower Humidity Levels and Temperatures

After you dry wet areas, you should make the indoor environment unconducive to mold. The way you do that is by using a dehumidifier to keep humidity levels between 30% and 60%. You may also want to turn off the heat and keep the interior relatively cool.

4. Ventilate Rooms Where Heat and Water Combine

Make any structure less inviting for mold by properly ventilating rooms with the two major risk factors: heat and water. Bathrooms, kitchens, and laundry rooms all have water-based appliances or fixtures. In addition to maintaining pipes to prevent serious leaks, proper ventilation will help to make sure that mildew and mold do not start growing.

5. Contact an Indoor Environmental Specialist

If you have followed these steps and are still worried about mold, you should contact a professional restoration service in Asheville, NC that specializes in mold testing and clean-up. This service company can determine whether mold is present and help you address the problem or prevent mold from forming.

These mold prevention steps are intended to provide a sense of the major priorities after water damage has occurred. It is not difficult to prevent mold growth if you eliminate the causes up front.
Visit http://www.SERVPROashevillewest.com for more information on mold.

The Proper Way To Use a Fire Extinguisher

12/15/2017 (Permalink)

The Proper Way To Use a Fire Extinguisher

A fire extinguisher is a critical part of an evacuation plan in Asheville, NC. It’s a good safety device for your home, especially when you consider that a kitchen fire is a common hazard. Extinguishers require proper usage. When you follow the right procedures, you can safely protect your home from fire damage.

Make a Call

Extinguishers are ideal for small fires. However, kitchen fires can get out of control. If you can’t manage it yourself, call the local fire department immediately.

Seek a Safe Exit

Identify a clear exit path. This ensures you can easily leave the kitchen or home if the fires become uncontrollable.

Pull the Pin

The fire extinguisher has a tamper-proof seal. You break the seal by pulling the attached pin. This prepares the device for usage.

Aim the Nozzle

Point the nozzle at the base of the fire. It’s the correct position for putting out the flames.

Squeeze the Handle

Squeeze the handle firmly. The pressure releases the fire extinguishing liquid onto the flames.

Sweep Sideways

Move the device from side to side. Repeat the aiming, squeezing and sweeping steps until the fire is extinguished.

Step Back

There is a potential for the fire to re-ignite. Keep a close watch on the affected area from a safe distance. This helps you make sure the flames are out.


There are instances where the extinguisher empties before the fire is put out. In some cases, a small fire may escalate to a level you can’t handle. If this happens, leave your home quickly and safely.

A small kitchen fire is not unusual. Regardless of its size, the flames pose a real danger. This is why having a fire extinguisher on hand keeps you prepared for an unexpected hazard. Of course, part of keeping your home safe is learning the proper procedure for preventing fire damage. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

Sewage Backup After Heavy Rains

12/15/2017 (Permalink)

Sewage Backup After Heavy Rains

Severe rains can bring flooding in Asheville, NC even to areas that are not normally prone to flooding. A sewer backup, for example, can occur in the city’s main sanitary system. If a blockage remains undetected, sewage can be pushed up through floor drains when there is more rain water trying to enter the sewer system than it can adequately manage. When flooding includes spreading sewage to areas not meant for its containment, the unhealthiest conditions exist.

Flood water is typically categorized into the following three classes.

Class 1: Clean Water

While “clean water” can still create considerable damage including mold growth and odors. Clean flood water can come from broken water pipes, leaking faucets, or overflowing sinks or bathtubs. If left standing, it may degrade into a more dangerous class of water in a short period of time.

Class 2: Gray Water

Water from washing machines, dishwashers or clean toilets that contain chemical contamination, microorganisms, or food for bacteria or germs is often referred to as “gray water.”

Class 3: Black Water

“Black water” is considered to be the most dangerous type of flood water damage. All physical contact with this water should be avoided. Flooding may occur due to a sewer backup. This type of water may contain solid waste and there may be dangerous chemicals, pollutants or microbes present in the water.

Since all three types of water damage may stimulate mold growth, odors, staining and discoloration, or permanent damage to wood or other porous materials, immediate attention is needed to minimize both cosmetic and structural damage. Quickly addressing flooding issues from a sewer backup in Asheville, NC can help to minimize damage and the danger of exposure to contaminants. Visit http://www.SERVPROashevillewest.com for more information on flood damage.

Working With Employees After a Commercial Fire

10/23/2017 (Permalink)

Working With Employees After a Commercial Fire

In the aftermath of commercial fire damage, it is imperative that all members of a company act as a team. Fire damage from an electrical fire or utility room fire can happen even when there is a fire sprinkler system on the premises. An electrical fire or utility room fire cause all kinds of commercial fire damage that may create problems not only for the owner but for all employees. Soot damage and smoke damage from fire during the work day can also pose serious hazards for employees, making it hard for them to know what to do. Those who are okay should be prepared to help with fire restoration efforts and offer assistance for anyone working to combat the fire such as a firefighter with a fire hose and fire truck. They should also be prepared to help with any minor fire suppression efforts that may done while the fire is being put out.

Advanced Training

Given how common fire damage is, it helps to train employees to recognize soot damage, smoke damage and fire damage to their work spaces. Any company owner should be prepared with training to help the employees spot an electrical fire or utility room fire. They should know how to recognize a fire sprinkler system and how to turn the fire sprinkler system on or off. They should also know how to work with a firefighter with a fire hose and a fire truck as well as the fire sprinkler system. Employees should be trained in advance to help with fire suppression methods and to assist those employees who may be overcome with smoke damage and soot damage during any potential commercial fire damage. An employee should also know how to work with fire restoration companies that may be hired to help with issues such as fire damage, soot damage and smoke damage in the aftermath of an electrical fire or utility room fire.

Immediately After the Fire

Immediately after the fire, the employees should know how to respond to any firefighter with a fire hose and fire truck. They should know when to lend a hand and when to simply get out of the way. The same is true of the aftermath of the fire. When the fire is over and the firefighter with the fire hose and the fire truck have left, it's important for the employee to know what to do help with any planned fire restoration and fire suppression efforts so that the commercial fire damage can be done quickly. All employees should realize just how much damage any fire can cause. An employee should know what to do once they spot a fire and once the fire has been put out. All employees should also know what to with their own area after there has been a fire. They should understand that the fire may have damaged their own possessions as well as other area of the business. An employee should be prepared to follow the instructions of the firefighters as well as the company owner and any fire restoration officials.

Long Term Clean Up

When the fire has been put out and gotten under control, the employees can help with any fire suppression efforts. A professional company can go in the space and help clean it out. Once they have determined what needs to be done, it is imperative that employees understand what they are doing and why. An employee can help by providing an inventory of their items in the area and where they were stowed. They can also help the company by pointing the exact layout of the area where the fire started as well as any other areas where it may spread once the fire began. Employees can also help by letting the company do its job and waiting until the entire process of fire cleanup is fully completed.
Visit http://www.SERVPROashevillewest.com for more information on commercial fire damage.

Boarding Up Your Home After a Fire

10/23/2017 (Permalink)

Boarding Up Your Home After a Fire

There are a lot of benefits to working with a professional restoration company after there has been a fire in a home or business. They will have the expertise to take care of the board up, the fire cleanup, and more. Knowing all of the benefits will make it easier for people to deal with residential or commercial fire damage.

Protect the Home or Business

The first benefit of contacting fire damage restoration professionals is being able to protect the premises with a board up. Windows and doors are likely no longer secure because of the fire in the home or business. When the professionals come in to board up, it makes it easier to focus on the fire cleanup.

The board up should be one of the first things done. Professionals will know how to take care of everything quickly and effectively.

Find Out What the Fire Damages Are

The fire damage needs to be identified. A restoration company will be able to make short work of identifying the smoke damage, soot damage, and other fire damage that is found after a fire in a business or home.

If there is an insurance claim after a fire in a home or business, the fire damage will need to be recorded. From there, it's possible to focus on the fire damage restoration. Professionals will be able to identify the smoke damage, soot damage, and even where the smoke smell is coming from.

Clean Up

Professionals can make short work of the fire cleanup. They can get the smoke damage cleaned up from all areas after a fire in a home or business. They can get rid of all of the soot damage. They can also deodorize so that there isn't a strong smoke smell any further.

Home and business owners who try to deal with the smoke smell, the smoke damage, or the soot damage on their own often miss something. It's best to let fire damage restoration professionals deal with the fire cleanup because they have more experience across all areas.

Restore & Rebuild

If there has been a big fire in a business or home, then it will take longer to deal with the fire damage restoration. The smoke smell may penetrate to more parts of the building. Further, there will be more residential or commercial fire damage to deal with.

A restoration company will come up with a plan to deal with all of the commercial fire damage. This makes it easier to know what has to be done to ensure structural stability and aesthetics.

The residential or commercial fire damage will vary from building to building. No fire is the same in terms of how it started, how long it blazed, or how much it damaged. It's why a plan has to be customized specifically to the property. After a fire in a business or home, there might be a lot that has to be done to ensure that the building is ready to use once again.

No one should have to deal with fire damage restoration on their own. By calling in a professional restoration company, it's easier to get the necessary help. Experts can come in to handle the cleanup, the repairs, the replacements, and even do some rebuilding as necessary.

A fire in a business or home can be devastating. However, a good company will be able to help overcome the fire damage so that it looks as though there was never a fire. It ensures the building is stable and that no features have a charred look or smell.
Visit http://www.SERVPROashevillewest.com for more information on fire damage.

The Multiple Forms of Storm Damage

10/23/2017 (Permalink)

The Multiple Forms of Storm Damage

Storm damage can be multiple forms and every kind shattering in its design. Ice damage, roof damage wind damage, hurricane damage, frozen pipes, hail damage and flooding, ice damage and river flooding are all rampant effects of storm damage. Professionals are readily available to assist victims in the restoration process. Therefore there is no need to worry.

Water damage, Flood damage, and Storm Restoration.

Water damage is generally due to runoff ground water or flood water which is not able to drain adequately. Flood water does not require to remain in building long enough to prompt immense amounts of damage. All types of water damage should be put into consideration seriously. Even fewer amounts of flood water could lead to mildew or mold to start growing in the building. Flooding should be tackled by an expert company with the staff trained adequately in proper storm remediation. They will understand how to start the home restoration, water restoration process appropriately and will have the efficient equipment on hand to take out water. The use of adequate flood pump is always necessary for where water restoration and flood pump is needed. A steadfast organization will understand precisely which kind of flood pump is required to take out the standing water. Besides using the flood pump, industrial drying equipment is also usually required for adequate storm remediation. Instantly removing the food water with the perfect type of flood pump or by using similar tools is one of the initial steps in a home restoration or business. Immediately choosing reliable storm restoration and roof repair organizations may assist business and homeowners avoid further damage from ground water that may be seeping and may lead to an expedition of the roof repair and water restoration processes.

Water restoration and Flooding

River flooding and flooding could be as a result of runoff ground water, hurricanes, and super-cell thunderstorms, overflowing storm drains or torrential rains. An excess ground water and river flooding are usually associated with shuttering hurricane damage. River flooding can happen anywhere that business and homes are near large creeks and rivers. Torrential rainwater could also result in roof leak-related cases that may need expert storm restoration roof repair.

Hurricane damage and Storm damage

Wind damage and hail damage are prevalent types of storm damage which expert home restoration organization are well acquainted. Roof repair and roof damage may be a vital requirement. In the occurrence of flood water, ground water or hail damage, a specialist storm restoration organization can offer homeowners counsel on what options to choose in storm remediation. They will examine the echelons of o hail damage, inspect the roof damage and siding and might be able to assist in avoiding a roof leak. A roof leak after a hail storm is possibly due to wind damage or hail damage. Roof leak relates matters may be handled easily by experts. Any severe hail damage should be tackled or at least examined by industrial home restoration organizations. Wind damage is another usual form of hurricane damage which needs storm remediation. Wind damage could lead to considerable roof damage that can cause a roof leak

Ice damage, winter storm, Frozen Pipes and Ice Dam Removal.

Ice damage can occur almost anywhere. Ice damming, frozen pipes and other types of ice damage are pervasive issues most people face every winter season. Buildup of ice on the edge of the roof can result in a roof leak and Ice damming that then can halt melting snow from a drain in the right way. In the case where ice dam causes roof damage to your business or home, taking out the ice dam and avoiding future ice damming is vital. The removal of the ice dam through ice damming might need the assistance of the competent technicians as well. These same experts can be able to offer help with the frozen pipes. Frozen pipes can cause substantial destruction to property. Professional support can be fundamental during dealing with winter restoration and damage to property. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

The Process of Restoring Water Damage

10/3/2017 (Permalink)

The Process of Restoring Water Damage

The only way you can go back to living your normal life after flood damage or water accident is by looking for professional water damage restoration services. A restoration company has the capacity to remove water in business or water in home and restore your building to its pre-damage condition. A pipe break or a supply line break can lead to water in business or water in home that can end up causing massive damage like fire accidents, mold growth, destruction of property, and water-borne diseases. Experts from a reputable restoration company should be contracted to carry out the restoration process in a flooded home. The water damage restoration process involves six major steps that include:

1. Inspection

Inspection or assessment is the first thing that should be done to find out the extent of the damage caused by water in business or water in home. Proper mitigation can only take place when the category of flood damage has been defined. The category of damage guides the restoration company in outlining the restoration strategy for a flooded home. Category 1 involves flood damage resulting from clean water sources like a pipe break, a supply line break, and toilet tanks.

In order prevent flood damage from generating into the second or third categories; it is advisable to contain the situation in a flooded home as soon as possible. The water in home or water in business that contains detergents or other chemicals leads to category 2 damage, and this may include; water from toilet overflows, washing machine water, and dishwasher water. Category 3 damage results from unsanitary water like water from the sewerage system, river flooding, and stagnant water. This type of water can cause various water-borne diseases and even death.

2. Water Removal

Water cleanup in a flooded home is the next step after inspection. This should immediately take place after a pipe break or a supply like break as a major mitigation strategy. Pumps and vacuums are normally used to remove water from all the affected areas. The type of equipment used by the restoration company is determined by the level of damage caused by water in business or water in home. Bacteria and mold growth can be prevented by removing the water as soon as possible. This process prevents further damage in instances of a pipe break or supply line break.

Water cleanup should only take place after removing all the wet materials or items from the affected room or area. Wet surfaces on ceilings, floors, and walls should be removed after water cleanup to expedite the drying process. Moreover, dying can be accelerated by removing unsalvageable insulations and drywalls. Opening cabinet drawers and windows during the water cleanup process can also help to accelerate drying.

3. Stabilizing and Drying

This process comes after water extraction and removal of all wet materials. Commercial grade equipment such as dehumidifiers, heaters, air movers, and wood floor drying systems are normally used to enhance air circulation and evaporation. In addition the equipment help in generating dry air. Moisture control is critical at this stage because it helps in the prevention of mold growth. The time it takes your building to dry depends on the nature of the damage and the impacted materials.

4. Reassessment of the Damage

The only way to ensure that there is complete mitigation of damage after a pipe break or supply line break is through reassessing the level of water damage after structural drying. This process helps in detecting hidden pockets of moisture. Water related damage such as mold growth can emanate from such pockets of moisture.

5. Cleaning

All the personal belongings in the building should be cleaned and sanitized to prevent mold and bacterial growth. Materials such as clothing, drapery, and carpeting need anti-microbial treatments. Contractors use air scrubbers to remove particles and moisture from the air.

6. Reconstruction

This is part of the mitigation process and it involves the replacement of drywalls and insulations. The structural damage of s building should be replaced after the water damage has been restored. Examples of items and materials that should be replaced include floors, clothing, shelves, walls, ductwork, heating systems and drapery.
Visit http://www.SERVPROashevillewest.com for more information on water damage.

Ways on How to Tackle the Commercial Fire Damage

10/3/2017 (Permalink)

Ways on How to Tackle the Commercial Fire Damage

Fire damage can, not only cause property damage but can also lead to severe physical and emotional damage. It is, therefore, the worst experience one can be encountered with in life. In case of commercial fire damage, it is advisable that one should stay calm. In this case, it is mostly unpredictable what the cause of the fire may have been. It could be an electrical fire or fire from other possible sources. It is then, advisable that you do not tackle the matter physically. Instead, a professional fire restoration services are required. Before any restoration process, it is obvious that one would consult a firefighter company for quick fire suppression. With fire truck and fire hose, it is easier to conduct fire suppression. This will eventually decrease huge losses with the commercial fire damage. Besides, they are qualified professionals, and with the water pressure from the fire truck through fire hose, the process is quite fast, and convenient compared with if you do it by yourself.

1. Do Not Do It Yourself

First, one should consult a firefighter company to put off the fire. At this time, the fire sprinkler system or hiding in the utility room fire would not make any sense. However, after the fire is off, the problem now is with the smoke damage and soot damage. It can take long time and much energy to clear it up since its stains are heavily built thus the professional services are recommended for this. Fire restoration companies are fully packed and experienced on what is the right step to start the process. It is, therefore, an easy task for them to clean smoke damage and soot damage from any possible form of fire damage.

2. Consider Your Safety First

Some structures have utility room fire and fire sprinkler system that can be a primary source of safety. However, the best way is never to stay around the fire-damaged area. Some utility room fire and fire sprinkler system might not be of help. It is therefore advisable that one should just exit the building. This is to ensure safety until allowed by the fire restoration officials. Commercial fire damage can be risky especially to human health. This is because, during the process of burning, there always are plenty of toxic chemicals all over the air. This can be hazardous to one’s health. The restoration team therefore, will ensure safety by cleaning up all possible mess making the environment more conducive.

3. Water Removal Process

The firefighter company will normally use water for fire suppression. A fire track can hold up to thousand gallons of water while the fire horse spreads huge of water all over the place for quick fire suppression. During the process, the water might form a pool on the ground. This can be dangerous especially because of the potentially dangerous substances from burnt chemicals that contaminate the water. As a result, this can subject the occupants to severe harm. Some buildings are constructed with fire sprinkler system, and apart from the fire truck and fire hose, it can be another source of water into the burnt structure. For better service, fire restoration team ensures all the water is removed before any other fire damage process is conducted. The process includes, pumping out the water left by the firefighter services via industrial strength water pumps out of the premises. This is safer especially with the case of electrical fire, and in removal of the sooty water. If electrical fire is subjected to water, it will only cause more damage to the facility. The services however vary from which material was used to build the house. For a wood floor, the water pumps are recommended to excavators.

4. Soot Removal Process

After clearing heavy water by the fire hose/fire truck, one is now safe from the danger of electrical fire. The fire restoration team then continues with the other part of the process. The next step will include the removal soot damage and smoke damage. With this, it would be easier to discover how severe the structure is damaged hence, the item can be stored or disposed off. Soot damage and smoke damage are as a result of commercial fire damage and are difficult to fix for its oily base. One cannot easily wipe it out with a mere rug. The fire restoration team therefore, will use specific cleaning agent to configure the surface. This would eventually restore the surfaces as was before. In addition, it is important that the restoration company should introduce utility room fire and fire sprinkler system. These two facilities are essential especially for fire emergencies in future to reduce cases of fire damage.
Visit http://www.SERVPROashevillewest.com for more information on fire damage.

How You Can Deal with Storm Damage in the Home

10/3/2017 (Permalink)

How You Can Deal with Storm Damage in the Home

Hurricane damage, flooding, storm damage, and even ice damage has the potential to take a toll on a home. Regardless of what a homeowner is encountering, it's important to understand the steps for storm remediation.

Identify the Damage

There are all sorts of damage that can occur to a home. Depending on the type of storm and the time of year, there might be hurricane damage, hail damage, ice damage, and various forms of roof damage. Whatever storm damage has occurred needs to be identified prior to any level of storm remediation.

Home restoration can be handled by professionals. It ensures that the ground water, the roof repairs, frozen pipes, and other issues are handled properly.

Professionals will also be able to bring a flood pump to get flood water under control so that the storm damage doesn't get any worse.

Clean Up the Mess

One of the most important steps is storm remediation. This will ensure that the property gets the attention that it needs so that hurricane damage or ice damage doesn't get worse over time.

There are different ways to approach storm remediation. However, the focus is to get the problem cleaned up and under control as quickly as possible. Professionals will help with ice damming, frozen pipes, roof leaks, wind damage, and more. Whether there is an ice dam, hail damage, or something else, the pros will know what needs to be done.

When homeowners try the DIY approach to fix frozen pipes, roof repairs, excess flood water, and more, it often causes bigger problems. Part of this is because they don't have experience working with ice dams and other aspects of water restoration. The other part is that they don't have tools, such as flood pumps. The goal is to focus on the fastest and most effective way to ensure total home restoration.

Work with Professionals

The professionals will know all of the different techniques to help with ice damming, hail damage, roof leaks, and more. It's why it's important to call a company that specializes in storm damage and water restoration from the very beginning.

Hurricane damage can be extreme, with flood water, roof repairs, and much more. If there is ice damage, there might be roof leaks, ice damming, frozen pipes, and other issues to deal with.

Various aspects might need to be considered. For example, flooding is an issue for many homeowners. When there is river flooding, the ground water could seep into the home. The flooding won't stop until the ground water has been addressed. Until the river flooding is controlled, it will be impossible to focus on total home restoration.

Create and Carry Out a Plan

A home restoration plan needs to be created. Regardless of whether there is river flooding and hurricane damage, ice damming and ice damage, or storm damage and hail damage, a plan should be identified to address the total level of storm restoration and what needs to be done to fix the home.

If there is river flooding, the ground water will need to be cleaned up with a flood pump as part of the water restoration. Professionals have flood pumps, making it easier to deal with river flooding and flooding from other sources.

Wind damage will often lead to roof damage. This is when there will be roof leaks that will require roof repairs. It's all part of the home restoration process. It's important that professionals assess the total level of roof damage so that the necessary repairs can be made. It's also important to ensure that further wind damage doesn't cause additional roof damage.

With ice damming, it's important to clear out ice dams the right way. In some instances, there might also be wind damage. Whatever the situation, the storm restoration needs to encompass all of the issues that exist.

Flood waters, ice dams, and all sorts of issues will require water restoration. Additionally, it will need storm restoration. When homeowners have the damage, it's important to rely on the assistance of a professional company that specializes in storm restoration.
Visit http://www.SERVPROashevillewest.com for more information on storm damage.

Restoring Flooded Property

8/23/2017 (Permalink)

Restoring Flooded Property

Of all the things that can befall a property, water damage is one of the worst. It is also one of the most insidious forms of damage. Water damage that is left unchecked can very quickly begin seeping into flooring, drywall and structural components of the flooded home or business. This can cause widespread, severe damage over time, possibly even leading to the structure becoming uninhabitable.

Thankfully, with timely intervention from a professional restoration company, it is almost always possible to achieve a full restoration of any property with flood damage from a pipe break or a supply line break. Even flood damage from natural disasters, such as an overflowing river, is often subject to complete mitigation. However, when water damage occurs from a supply line break or pipe break, it is necessary to call in the professionals as soon as possible.

Every water damage mitigation and restoration effort first begins with an emergency call to the local professional restoration company. Your local restoration company will have the tools, training and expertise necessary to tackle even the most challenging flood damage events. It is imperative that flood damage restoration never be undertaken alone. As you'll see, there are a number of concrete steps that must be taken in order to ensure that a flooded home or business undergoes a complete restoration. This involves the use of highly specialized equipment that individual property owners don't possess. It also involves considerable skill.

As soon as the property owner notices water in the home or water in the business, whether from a supply line break, a pipe break or other source, the restoration company should immediately be called in to begin the flood damage mitigation process.

All professional restoration companies have people on staff 24/7, ready to answer emergency calls and begin the time-sensitive response the moment they're notified of the problem.

Upon arriving, the water cleanup team will immediately begin assessing the extent of the damage to the property. If there is an active leak from a supply line break or a pipe break, they will find it and seal it off. Next, they will note the level of water in the home or water in the business and begin to formulate a strategy for its removal. If there is any water in the home or water in the business that has seeped into places not easily visible, they will likely plan on the use of specialized drying equipment that ensures no water is allowed to stagnate and rot material or lead to mold formation.

Once the team has assessed damage to the flooded home or business they will begin removing any standing water in the home or water in the business. This involves the use of powerful vacuum and pumping systems that can remove thousands of gallons of water per hour. The quick and total removal of standing water is one of the most important parts of the damage mitigation process. It can only be properly carried out by trained professionals with the proper equipment.

Once all of the standing water has been removed, the drying process can begin. To accomplish this, the cleanup team will use powerful drying equipment capable of removing hundreds of pounds of moisture per hour from the air and materials in the home. This is the longest stage of the cleanup process, often lasting between three hours and a full day.

The last stage in the restoration of the flooded home is the final cleanup. All furniture, fixtures and materials will be completely disinfected and cleaned. This will prevent any mold or mildew from forming and will eliminate foul odors.
Visit http://www.SERVPROashevillewest.com for more information on water damage.

All About Fire Damage and Restoration

8/23/2017 (Permalink)

All About Fire Damage and Restoration

Fire can cause damage on property leading to a negative impact on the quality of life and incur a high cost to repair. In the event of a fire damage, smoke causes bad smell, stains and soot damage on fabrics and walls. Fire damage may occur at home or in business. After a fire damage in either home or fire in businesses, it becomes necessary to ensure that everything gets fixed before normalcy is attained. The effectiveness of fixing fire damage may depend on where the fire occurred; fire in home or fire in business.


This is the cleaning and restoring personal belongings and property which have sustained fire damage, smoke damage or soot damage. Fire damage restoration should be done as fast as possible to avoid further losses. In fire damage restoration, fire cleanup should be done thoroughly. properties and belongings should be cleaned up carefully as soon as possible to mitigate damage. This may sometimes require contracting a restoration company if fire damage restoration is overwhelming.


Fire cleanup involves the removal of soot, smoke and burnt materials from walls fabrics, floor, furniture, and cabinets.
Fire cleanup can be done by use of clean water & detergents. Fire clean up can be determined by the surface area or the kind of material to be cleaned; walls can be cleaned by use of a duster, blower or broom. Fire cleanup should be done systematically to avoid more damage. Start cleaning walls before cleaning the floor and furniture.


Smoke can cause damage to your walls, furniture. Smoke damage leads to soot damage on walls, furniture and fabrics. Smoke damage on electronics may cause a short circuit. Smoke damage can be cleaned by;-
• Ensuring proper ventilation to let out any smoke within the building.
• Use a mild soap to remove smoke from walls, furniture and floor.
• Clean electronics by use of a dry sponge to avoid short circuits.


Commercial fire damage is damage caused by fire in businesses. Commercial fire damage may be in large scale. The ceilings, walls, carpets and property are affected. Therefore, In the case of commercial fire damage, it is advisable to contact a fire restoration company as soon as possible.


Smoke from the fire causes fabrics to have an odor. The smoke smell as a result of smoke is hard to clean. It, therefore, requires time to ensure smoke smell vanishes completely. The following should be done to remove smoke smell;
• Wash or launder fabrics using hot water and detergents.
• Repeat until all fabrics are smoke-free.
• Dry all the fabrics – this should only be done after all fabrics are smoke-free.


Fire in home is caused mainly by negligence. Therefore;
• Avoid disposal of cigarettes into baskets containing waste paper to avoid fire in home
• Do not use extension cords and plugs that are damaged
• Do not use substandard or faulty electrical equipment.
• Cooking appliances should never be left unattended; this is a recipe for fire in home to occur.
• Flammables are triggers or fire in home, they should be stored carefully away from fire


Fire in businesses is mainly caused by electrical appliances. These electrical devices are faulty, substandard or used by unskilled personnel. To control fire in business;
• Avoid using sub standard appliances
• Do not overload electrical appliances
• Damaged plugs and extensions should not be used
• All cooking appliances should not be left unattended.
• Flammables should be stored safely away from cooking areas
• Avoid overloading circuits that may cause sparks that can trigger fire in business.


A damage restoration firm is a company that deals with fire damage, smoke damage and soot damage restoration. A restoration company analyses the extent of the damage and moves with speed to clean up to mitigate further losses. A restoration company also disseminates information on how to deal with a fire in homes and businesses. Companies normally have a direct communication with a restoration company that can be reached at any time.


Board up is the covering of doors and windows by boards to avoid damage by the wind or to bar looters and intruders. Board up there gives the restoration team easy time to perform their work efficiently without any disturbance. Board up is recommended in areas where fire is used on a regular basis at home or in a business premises.
Visit http://www.SERVPROashevillewest.com for more information on fire damage.

Learning How to Recognize Mold Growth and Damage

8/23/2017 (Permalink)

Learning How to Recognize Mold Growth and Damage

When mold in the home or commercial mold damage occurs, the only thing people should do is call a professional restoration company for mitigation and remediation services. DIY mold removal is never recommended, and it’s not a good way to save money on mitigation and remediation services. The average person is unaware if mold growth is black mold, if mold growth behind the walls is present, if mold is really just mildew or another fungus, or how it spreads quickly.

If anyone suspects mold in the home or commercial mold damage is a problem, their best bet is to call for professional remediation and mitigation with a restoration company that specializes in mold removal, professional deodorization to get rid of that smelly odor only mold emits, and to learn the preventative techniques to keep mold at bay.

What Does Professional Remediation and Mitigation Offer?

When mold in the home and/or commercial mold damage is suspected, a restoration company comes to the building and inspects the damage. If mold growth is found, they remove it, clean it up, dry it out, and they help home and business owners learn how to prevent mold or dry rot from occurring later. The biggest problem is most people have no idea they have mold damage, they don’t know how to recognize things like a smelly odor, dry rot, fungus, or mildew as signs of potential mold damage or even mold growth behind the walls, and they think they can save money not calling a restoration company.

The only thing home and business owners should do to combat mold growth or mold damage is turn off the HVAC system to prevent the spread of spores that cause mildew and fungus growth throughout the house, and dry out the water that might be causing mold growth as quickly as possible. Mold damage is caused when there’s a marriage of high humidity and moisture anywhere in a home. It takes very little time for this fungus to grow and spread, and it causes numerous issues in any home or office.

The Signs of Mold Growth

One of the biggest issues home and business owners face is mold growth behind the walls. They don’t see it, so it’s a problem that usually grows out of control before it’s noticed. Even if people can’t see it, though, they can learn to recognize the signs of mold growth behind the walls.

- Dry rot
- Smelly odor
- Frequent use of deodorization that doesn’t work long ridding the building of a smelly odor
- Mildew
- Fungus
- Moisture

Dry rot, mildew, and fungus are all caused by excess moisture. While none guarantee there is mold anywhere, each one could indicate professional mold removal is imminent. Perhaps the biggest indication of mold damage is any moisture from a flood, a leak, or a burst pipe. Anyone who smells something musty and uses deodorization techniques to cover it up might have mold damage behind the walls. The only way to get rid of it is with professional remediation, mitigation, and deodorization techniques.

Many people worry about finding black mold in the home or office, and they don’t know there are various forms of black mold. Black mold is not always the kind that causes concern, but it takes a professional to figure that out with no uncertainty. There is never a time when trying to remove any black mold without professional help is a wise idea.

Professional mold removal is always necessary if anyone finds mold in the home or commercial mold damage. Even if someone only suspects there is mold in the home or commercial mold damage, it’s imperative they call right away to discuss their findings with the professionals. It’s the best way to prevent further damage to both the home or business and the owner’s pocketbook or wallet.
Visit http://www.SERVPROashevillewest.com for more information on mold.

How to Go About Getting Professional Water Damage Restoration

7/25/2017 (Permalink)

How to Go About Getting Professional Water Damage Restoration

Water damage can be the overall and eventual ruin of your home. It's something that is problematic because it causes dry rot and weakened beams wherever the flood is present. The best thing for you to do if you have dealt with a flooded home is to contact a mitigation company to come in and do the professional restoration. The restoration company is there to make life easier for you so that this is no longer a problem for you. They can do the water cleanup for you to prevent the problem from getting much worse and resulting in mold growth.

How to Deal with Water Damage

Flood damage and water damage is best left to the mitigation and restoration experts. Once you make the decision to hire the pros, you're going to find them to be incredibly beneficial in what they are able to do for you. Having water in the home or dealing with water in a business is problematic for a lot of reasons, so the right restoration company is there to make things easier for you. Mitigation is best left to the experts who know what they are doing and have all of the proper tools to get the job done.

What to Do If You Have a Flooded Home

If you have a flooded home or have dealt with water in a business office or water in your home, it's time to hire restoration experts. Water damage and flood damage is difficult to handle on your own, especially if it was a result of a supply line break or a pipe break that caused a major flood and flood damage. It requires the proper drying to ensure that you're getting the job done correctly and feel confident that your home is looking its best. Water cleanup doesn't have to be overly expensive when working with a restoration company.

Hiring a Restoration and Mitigation Company

The best way to hire water cleanup pros is to look locally and contact anyone who can help out. They can come to your flooded home and deal with the water in a business or water in your home to do thorough drying for your own benefit. They can also handle flood damage that was a result of a supply line break or pipe break. Once you make the decision that you're going to hire the pros, they will come in and do all of the drying for you when it is most convenient for you.

What Professional Restoration Will Do For You

The company will come to your home and handle the water in the home or even the water in a business office so that the flood damage is eradicated altogether. This includes the overall drying that needs to be done after a supply line break or pipe break. Once you make the decision to hire the experts, you'll find that they help tremendously and get the job done quickly and effortlessly. If you have a pipe break or supply line break, you know how difficult it is for you to have the work done on your own.

All You Need to Know About Water Cleanup

Before you make the decision to do the water cleanup on your own, it is important that you work with the professionals to do the job for you. Once you make the decision to hire the experts, you'll need to talk to them about pricing and anything related to their fees. This will give you an idea of how much the work will cost you once you make the decision to hire the experts. There are lots of professionals out there who are more than willing to help with this task, so make sure that you contact several of them to get the information you need in terms of flood damage and cleanup.
Visit http://www.SERVPROashevillewest.com for more information on water damage.

Taking Time for Yourself After a Fire in Home or Business

7/25/2017 (Permalink)

Taking Time for Yourself After a Fire in Home or Business

After a fire in home or fire in business, the fire damage left behind is oftentimes extreme. Most property owners attempt fire cleanup as they also try to put things in perspective, wondering the next steps to take to recoup after smoke damage and soot damage remain, the smoke smell gives reminders of the fire, and you feel emotionally drained. Though a fire damage restoration team can help remove soot damage, smoke damage, and even the smoke smell, they cannot help you deal with the many emotions you're now experiencing. After a fire in home or a fire in business, tending to your mental health and the many emotions that you feel is important. The restoration professionals will take care of the rest.

Peace of Mind in the Fire Restoration Damage Company

Once you hire a restoration company, you'll gain peace of mind and assurance in a fire cleanup job done right. Professionals at a fire damage restoration company are certified and trained in fire cleanup. They know how to safely and efficiently board up the property, clean soot damage, smoke damage, water damage, and more from walls, carpeting, clothing, and other items inside the home. They work not only to clean the damage from the structure of the home, but your belongings as well. Salvaging any items they can is all in a day's work for the restoration company. Board up service is offered for your peace of mind and for the protection of the community around you.

Trust the restoration company you hire for board up, soot and smoke damage restoration, removal of the smoke smell, and so much more. They have the experience and expertise to handle fire cleanup professionally, and can certainly take care of the situation without any added stress or frustration to the matter. If you attempt fire cleanup after a fire in home or fire in business, you may only make matters worse. It is time to sit back, relax, and put things into perspective. While it is impossible to change what's happened or the amount of fire damage left behind, you can begin working on recovery and analyzing your future plans as the fire damage restoration team works on getting your building back to pre-fire condition.

The flames are exhausted, but the danger still lurks after a fire in home or a fire in business. The smoke smell is in itself an issue that causes many people breathing difficulties. Soot damage contains carcinogens and other toxins, and the smoke damage is just as bad. Don't put yourself in the line of danger when experts remedy the problem without the worries.

A Look at Commercial Fire Damage

Commercial fire damage puts your life, and those around you, in jeopardy. A fire can reignite with something as simple as a gust of wind, and this is just one of many dangers left behind after commercial fire damage. Do not go back into the building until the fire department tells you it is okay to do so, and remember that you must still go the extra mile to protect yourself when given the green light to return. Do not allow anyone else into the building after commercial fire damage, especially children. And, make sure that you wear protective gear and use extra precautions when you go inside to evaluate the fire damage. Leave the cleaning to the restoration company, however. Simply picking something up that has soot damage could be risky to your health and well-being. Remember, this is the time to leave things to the professionals, and work on yourself and your future plans. The professionals understand the difficulties of fire damage left behind after a fire in business, and work to alleviate as much of the worry, frustration, and uncertainty as possible.

Professionals Restore Your Home or Business

If there is a fire in business or a fire in home, let the restoration company handle the work needed to get the place back to pre-fire condition. It isn't easy to deal with the aftermath of a fire, and you need to be able to think clearly and consciously when you begin sorting things out, talking to the insurance agency, and when otherwise getting life back in order. A few additional fire damage restoration tips designed for your sanity and peace of mind:

- Do not touch anything in the building, including board up.

- Keep a journal. Studies show that journaling alleviates stress.

- Talk to someone. Friends and family members can help you tremendously during this difficult time. Do not shut down. Instead, entrust those who care most about you to help.

- Take things one day at a time. Trying to do too much will only overwhelm you more.

Visit http://www.SERVPROashevillewest.com for more information on fire damage.

Tips For Finding Effective Mold Remediation

7/25/2017 (Permalink)

Tips For Finding Effective Mold Remediation

If you currently suspect that you have mold damage and mold growth in your home, it might be time to hire a professional mitigation and remediation company. This restoration company can be there for you when you're dealing with that smelly odor, dry rot and black mold that is so problematic to you and your family. Mold in the home should be cleaned and go through deodorization from a proper mitigation agency. These mitigation experts are there to make the job easier for you because you're not having to deal with the commercial mold damage on your own.

Finding Mold Damage and Mold in the Home

The best way to find out if you have a mold growth problem or mold in the home is to look for mildew and fungus on walls and ceilings. This is a sign that there is probably mold growth behind walls in the house that needs proper deodorization and mold removal. Remediation should always be done by the professionals because it ensures that the mildew and fungus are totally gone from the property and has little chance of coming back. Mold removal only takes a few days, but the restoration company and remediation experts can come back several times over the course of a few months to get the job done.

What it Can Do to the Home

Mold damage is incredibly problematic for most homes and businesses. This is especially true if you have black mold or dry rot. You might also have mold growth behind walls that you aren't even aware is there. Only an expert restoration company can check this for you and get it done in the proper manner. Mold damage can get much worse if you leave it without proper mold removal, so be sure to call in the fungus and mildew experts who have handled black mold and dry rot themselves in many homes and business offices.

Hiring a Professional Mitigation and Remediation Company

In order to hire a professional mold removal agency, you'll need to find one locally that can come in and get the job done. These agencies deal with mildew, fungus and even mold growth behind walls to totally rid this problem and smelly odor from your home. They use deodorization to get rid of that smelly odor to prevent the problem from coming back. If you attempt to get rid of the commercial mold damage on your own, you may be left with growth that comes back time and time again.

What to Expect

For anyone who has mold in the home, mold growth and dry rot, you need a professional commercial mold damage agency. The restoration company is there to make everything alright so that you can feel confident that it is being done in the correct manner. They bring all of their own deodorization tools to get rid of that smelly odor and mold growth behind walls. Their expertise with commercial mold damage is far superior to anything you would be able to do on your own.

How to Prevent Mold Growth and Black Mold

The best way for you to prevent mold from becoming a problem again is for you to keep things dry and tidy at home. This entails you making sure that you're hiring mold professionals as often as they are needed and whenever you notice an issue. It might also be a good idea to have your home or business professionally inspected once or twice a year for any possible signs of mold growth. There are so many benefits to getting this done and knowing that your home is totally free of mold and mildew problems. Be sure to look for a local company you can trust so that you know they are there to make life easier for you when you are struggling to handle the problem yourself.
Visit http://www.SERVPROashevillewest.com for more information on mold.

How to Handle Flood Damage or Other Water Damage

6/29/2017 (Permalink)

How to Handle Flood Damage or Other Water Damage

Water damage is a subject no one wants to discuss. It’s not fun, it never means anything good, and it’s terrifying when someone finds water in the home or water in a business. When a tropical storm or hurricane is coming toward someone, it provides them with a little advance knowledge that flood damage or other forms of water damage might occur. It allows people to put sandbags in front of their homes and offices, and it allows them to remove their valuables from the bottom floor of their home so flood damage or other water damage is kept minimal. When water damage is not caused by a storm and flood damage, it’s not so easy to prepare for it. Returning from vacation to find a pipe burst, the septic tank backed up, or a slow leak has been occurring behind a wall for months is almost more devastating.

No one has time to prepare for damage like this, and it means it’s a shock. Before people panic at the thought water in the home or water in a business, it’s imperative they understand some of the biggest misconceptions regarding water damage.

Insurance Policies Matter

When someone finds water in the home or water in a business, they assume their insurance policy will cover it thoroughly. This is simply not the case in many instances. For some people, the idea of covering the cost of repairs is a peaceful feeling, but for others the shocking realization their homeowner’s insurance policy simply doesn’t cover the cost comes as a shock. Insurance is fickle, and it might make water cleanup a problem if the kind of damage that occurred to a home or business is not covered under the policy. Flood insurance is not going to cover damage from water that leaked out of a wall, which is why home and business owners must read their policies carefully and amend them as needed.

Time is Of the Essence

There is no time to waste when water is in the home or the business. The presence of water invites the presence of much larger problems the longer it sits there. When drying happens quickly and efficiently, the damage this water causes is minimized. When water in the home or water in an office is found, it’s imperative to make a call to a professional restoration company for help with the mitigation process. Drying does not occur on its own, and professional restoration is not an option.

Mitigation is imperative, and hiring someone to come in and handle water cleanup is necessary. Restoration and mitigation companies have the right tools and equipment for handling this type of damage. Immediate restoration and mitigation makes it possible for home and business owners to minimize losses. Water cleanup and drying must occur right away to prevent water from damaging more items in the home. When proper drying techniques are not utilized, it’s possible mold and other fungus will grow rapidly. This causes much more serious issues in the future.

The Dangers of Standing Water

A small leak or area of water in a home or business is not something to take lightly, but it’s imperative the public understands how dangerous standing water is. Not only can floods cause more damage than people imagine, they also invite dangerous conditions. From standing water and live electricity in a home or office to the presence of displaced animals that call home the local lake or ocean, there are many dangers hidden in flood waters. This is why everyone should call a professional when water and flood damage occur.

To prevent paying more, replacing more, and experiencing more devastating conditions, it’s imperative people consider just how much they might benefit from calling for professional water removal and remediation. There’s no time to waste calling for water cleanup when water enters a home or someone finds water in a business.
Visit http://www.SERVPROashevillewest.com for more information on water damage.

Professional Fire Damage Remediation Services

6/29/2017 (Permalink)

Professional Fire Damage Remediation Services

Fire in the home or fire in the business can lead to severe losses. When you suffer loss as a result of a fire, your primary goal should be to salvage what you can. Time is of the essence because smoke damage and soot damage also pose a danger to you and the items in the home or business. Commercial fire damage companies exist to help home, and business owns after a fire. The job does not end once the fire has been put out, in fact, much of the work begins then. If you have suffered fire damage, you need to seek the professional help of fire cleanup companies.

Fire in the home or fire in the business can happen under several circumstances. This is based on the types of fire. Protein fire occurs when food from the oven or stove has burned. The burning can cause smoke smell or soot damage depending on the duration of the fire. Furnace malfunction is also a type of fire that occurs when heating appliances malfunction causing smoke damage in the home or business. Complex fire can as a result of multiple synthetic or natural items burning. This leaves behind smoke smell or residue and can also cause soot damage.

Complex fires need immediate fire cleanup and mitigation services from commercial fire damage companies. Emergency corrosion services are needed to protect the surfaces. Natural fire occurs when bushes, trees, and shrubs burn, and the smoke damage penetrates to the inside of a structure. Fire in the home or fire in the business as a result of any of these causes needs to be handled professionally.

Fire damage in most cases goes beyond items getting burned. The smoke and ash can cause corrosion and damage to the materials. The smoke smell also poses a health concern, especially if people stay in a room after the fire has occurred. Walls and surfaces also get discolored if the fire cleanup is not done in good time. Smoke can also tarnish metal and cause etching in glass. These after-effects of fire emphasize the need to call in commercial fire damage experts. A prompt response from them can help salvage several items and prevent further loss.

Fire damage restoration requires expertise. There are different types of fires, and therefore the restoration process may differ. This is why you need to ensure that you enlist the expertise of an experienced and reputable fire damage restoration companies. The first order of business should be to identify the source of the fire. They also need to find a way to deal with the wet areas. In most cases, fire damage and water damage go hand in hand. It is therefore imperative that you seek the services of professionals who have expertise in water and fire damage restoration.

The commercial fire damage services also involve identifying sensitive materials that may have been damaged. The smoke smell and soot particles must also be identified for a complete fire damage restoration process. Fire damage mitigation also involves moving items from a building. This requires expertise and man power. A fire cleanup company should, therefore, have the right equipment and enough manpower to get the job done in the shortest time possible.

It is crucial to note that, if the fire in the home or fire in the business goes unattended, the fire restoration process will take longer. This is mainly because of the prolonged soot exposure, smoke damage and discoloration. Soot damages surfaces and also embeds on fibers. At this stage, the only option left will be replacing all the items. A fire cleanup procedure done in good time can be a huge cost saving to the business owner.

Handling fire without the right equipment and knowledge is a risk. Fire in the home or fire in the business should, therefore, be left to the experts. They have the necessary skills and expertise needed to conduct a professional fire cleanup.
Visit http://www.SERVPROashevillewest.com for more information on fire damage.

How to Handle Mold Damage in Your Home

6/29/2017 (Permalink)

How to Handle Mold Damage in Your Home

A good majority of homes deal with mold damage from time to time. Having a mildew and fungus problem is incredibly frustrating and problematic. The reason for this is because, if it is left to fester, you'll have a major issue on your hands that needs extensive mitigation services. Understanding what to look for when it comes to a fungus problem and how to handle mold in your home will help you to have a house you and your family can feel comfortable living in.

How to Know There's a Mildew and Fungus Problem

One way to tell if your home is experiencing a fungus and mildew problem is if you see it with your own two eyes. Mold damage can be seen as dark splotches on walls, ceilings and even flooring. Another way to tell if you have mold damage and mold in your home is if you have a pungent smelly odor in any one particular room. This smelly odor is caused by the fungal spores floating throughout the air, requiring proper deodorization techniques to be used to get rid of them entirely.

Do You Need the Mitigation and Remediation Pros?

Mold removal can be incredibly tricky when done on your own. If the mold removal isn't done in the correct manner, you'll deal with recurrent mold in the home or commercial mold damage. This is why expert mitigation and remediation services are needed by most people. Mitigation and remediation experts are there to help with this particular task, and they have the deodorization skills and tools necessary to get rid of more than just that moldy smelly odor.

Why Mold Damage is So Problematic

The reason mold in the home or commercial mold damage is so problematic is because of how quickly it can spread. If you don't get professional remediation done, you're going to deal with a problem in your house or business that simply won't go away. It can result in needing to get rid of walls, ceilings, sheet rock and flooring that has been affected by the commercial mold damage.

Avoiding Do-It-Yourself Mold Removal Methods

The problem a lot of homeowners have when it comes to dealing with mold in their home or having commercial mold damage is that they try to do the mold removal all on their own. The issue that comes with this is that you're often only dealing with the mold at the surface level. You don't have the tools necessary to perform professional deodorization to get rid of the smelly odor and the floating mold spores throughout the air. If you have a major mold issue in your home, it is especially important to hire the experts to prevent an even bigger problem down the road.

How to Prevent Fungus and Mildew From Coming Back

Apart from professional mitigation and deodorization, it is just as important for you to prevent mold growth altogether. The way to do this is by keeping an eye on anything water-related in the house. If you notice leaks or plumbing issues, get them fixed and repaired right away to avoid mold growth from occurring. If you notice that you have some dark splotches of mold growth on the walls or ceilings, call in the experts immediately so that they can rectify the issue before it is able to get much worse. If you've recently purchased a home, you might want to consider having your house inspected professionally so that you can be alerted of a mold problem in an area you might not necessarily check yourself. By keeping your home clean and dry, you're less likely to have a mildew issue in any one room. Keep in mind that even though remediation companies charge a relatively substantial fee for their services, many homeowner's insurance providers will cover the full cost of hiring one of these experts.
Visit http://www.SERVPROashevillewest.com for more information on mold damage.

Useful Tips for Water Damage Restoration You Can Apply Today

5/19/2017 (Permalink)

Useful Tips for Water Damage Restoration You Can Apply Today

Water can be highly destructive especially in places it's not supposed to be- water in a home for instance. Waking up to an overflow of water in your bathroom, a burst pipe in your kitchen, or a basement full of water can ruin a homeowner's entire day. If they don't act fast, they probably will have pretty much more to worry about since water cleanup can be an expensive activity.

Potential Causes of Damage from Water

There are many potential causes of flood damage all culminating in different levels of destruction of property in your house. The source of damage from water in your business is a major determinant of what mitigation steps you should take to minimize the damage and save money you could have used for restoration and repair. The most frequent causes of water damage in American homes include:

Flooding due to natural causes such as heavy storms, tsunami, or a hurricane can lead to standing water in home or business. In this type of damage, flooding occurs outside and causes in-house flooding when the water finds its way into a home. Also, heavy downpour can cause leakage on the roof and lead to flood damage in a house.
Burst pipes inside a house can lead to flooding. Mitigation will be difficult for big leaks. Small leakages, however, if they go unnoticed for a long time can result in massive mold damage.
Broken or leaky water heaters can be a source of unwanted water in a business or home. If the water heater is old or ill fitted, it may lead to leakages, and eventual water damage and mitigation could be expensive.
Overflowing sinks and toilets- If sinks and toilets are fully or partially blocked thus restricting the flow of water, it could lead to flood damage. Homeowners should act fast when they notice a clogged sink drain or a blocked toilet to avoid instances of damages from water in their homes.
If there is a fire in your house, you could end with two types of damages: fire damage and flood damage. Flood damage will result in the fire-fighters efforts to put out the fire.

Water Damage Restoration Tips

If you come home to a flooded house, here's what homeowners need to do to minimize the damage from water before help arrives.

Find the origin of water and shut it down. Homeowners might have to cut the supply of water to their houses if the source of flooding is a burst pipe.
Stay safe, avoid electrocution or further water damage. Switch off electricity and unplug all electrical appliances before you commence on water cleanup and restoration.
Assess the amount of water damage that has occurred. If it's a small leak that hasn't spread to sensitive areas, homeowners can probably perform the water cleanup process by themselves. But if damages are extensive, the best option would be to call a professional water damage restoration company.
Move your furniture and other valuable property to safer grounds, away from the water. You can put them upstairs or in the attic.
Drying the water in a home should the challenging part of the mitigation process. Use towels and a vacuum cleaner for drying out the room completely and avoid the growth of mold.
Open windows and let air into the room. Turn on the dehumidifier and get it drying out the moisture in the room to prevent mold growth. This is an important part of the water cleanup process and drying.

Damage from water in business or a home is common in America. Home and business owners insurance claims related to water problems are among the most filed types of claims in the United States. Even an inch of standing water in a business or home is enough to do flood damage. Visit http://www.SERVPROashevillewest.com for more information on water damage.


5/19/2017 (Permalink)


It is said that fire is a good servant but a bad master. This statement is not very far from the truth because when you experience fire in home of fire in business, the trauma associated with loss of property or important documents in the business premise is unexplainable. Fires can wreak havoc to any structure be it fire in home or fire in business by weakening various elements of the said structures. Fire also comes with smoke damage, soot damage and smoke smell. The heat from fire damage is not just felt but seen too. Damage from fire leaves behind a trail of charred items, soot damage, smoke damage and smoke smell. Fire damage restoration or fire cleanup restoration measures have to be put in place to reduce the adverse effects of a fire in home. The same applies to a fire in business since it is important in both cases to minimize losses and save as much items as we can from the fire.

Once a fire has occurred and has been put off, it is in your best interest that you take certain precautions to make commercial fire damage cleanup or fire cleanup of the burnt premise easier. Limit movements in the business premise or home after a fire. This will prevent soot particles from being embedded in the carpets and upholstery. Keeping your hands clean is important because dirty hands will further soil the already sooted walls, woodwork and upholstery making the commercial fire damage mitigation a bit harder once the process begins. Chrome should be cleaned and protected with a lighting coating of petroleum jelly or oil. As a further commercial fire damage mitigation measure, it is better to cover items that can be exposed to damage especially those near constant traffic. Keep away from electrical wiring and appliances to prevent electrocution. Special safety gear must also be used due to the smoke smell, soot damage and smoke damage.

It is human nature to try and get back things to the way they are after any kind of damage including fire damage. However, commercial fire damage remediation of especially extensive fire destruction without professional assistance would only warrant further losses. After a fire in business or fire in home, it is not advisable to attempt to wash any walls or painted surfaces as this would only further the damage. Do not try to clean up electrical appliances especially those that were most adjacent to fire or heat without consulting an authorized repair or fire cleanup service because you might only be adding salt to injury. Garments from a fire should not be taken to an ordinary dry cleaner since improper cleaning sets smoke odor.

The best thing to do after a fire is to consult with fire damage restoration services. These services have personnel qualified to restore a business or a home that has gone up in flames. The restoration process is rigorous that is why it is advisable to a hire professional services to help you with it. Fire cleanup services after being contacted will carry out an inspection and fire damage assessment. This involves carefully inspecting and testing of adjoining rooms to determine the extent of fire, smoke damage, soot damage and smoke smell. The inspection is crucial as it helps in the development of an action plan. Once inspection is done, missing windows and walls are boarded up and tarps placed on damaged roofs. This is to maintain security and prevent further damage since fire damage compromises windows, walls and roofs. If the fire was put out by water, water removal and drying is then done since water damage, just like fire can have adverse effects on materials.

Fire damage restoration services are backed with special equipment and use special techniques to remove smoke and soot from the surfaces such as the ceiling, walls and other surfaces. This is done after water has been removed and dried. All restorable items and structures are then clean and sanitized before the restoration process begins. Fire damage restoration or fire clean up involves minor or major repairs done to restore your home or business to its pre-fire condition. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

5 Steps to Permanent Mold Removal

5/19/2017 (Permalink)

5 Steps to Permanent Mold Removal

Mold is a common growth that can be noticed in households and offices especially in dark and moist places like the basement. Most homeowners have come across this greenish black substance growing on the walls around their home or office. This growth is toxic and can lead to severe problems if not tackled promptly. Therefore, it is essential that mold removal be carried out promptly to eliminate this toxic growth.

Most homeowners prefer to tackle mold in home and mold damage cases by their own. Unfortunately, most homeowners are not professionally trained. Their effort at cleaning the mold growth does not get rid of the fungus completely and it normally re-emerges after a few days. Mold in home cases will often include the presence of a smelly odor. In such situations, proper mitigation measures will also include deodorization to help on mold damage. For proper remediation, however, a commercial mold damage removal service is your best bet; it will offer you a more permanent mitigation effort.

Hiring a commercial mold damage removal service is preferred as the mold removal damage is carried out step by step. Once remediation is complete, the homeowner is completely assured of a healthy environment free of any further mold damage. To completely eradicate that mold in home or office problem, professional follow the steps below.

1. Assessment – This is the first step and it involves checking to determine what type of mold damage is troubling you. Black mold is among the most troublesome fungus types as it is the cause of most mold-related health problems, as well as the smelly odor that emanates from damp, mold affected corners.

2. Containment –Mildew and mold removal would then need to be contained . Commercial mold damage remediation will involve closing entire sections affected by mold. This is because the fungus reproduces at a high rate. The spores released are also harmful to humans. Containment, thus, helps minimize the effects of mold and mildew removal. It is also part of the contractor’s mold mitigation program, and it ensures the rest of your house is not contaminated by using plastic sheets with tape, before tackling the contaminated sections.

3. Filtration – To get rid of the mold spores that contaminate the air, the contractor will use highly developed filtration machines. The machines come fitted with HEPA (high-efficiency particulate air) filters, capable of getting rid of even the minutest pores present in the air. Filtration will also play a part in getting rid of any smelly odor present. It, however, does not comprise total deodorization and some odors might persist after this step.

4. Removal – This is the penultimate stage and it involves actual removal of the toxic fungus from walls, roofs and other affected areas. If the infestation is severe, remediation might also require the removal of porous material around the area infected. Often, mold and mildew grow deep inside the concrete pores to thrive and reproduce. In such cases, mitigation will often involve removal of infected material. With complete removal of the mold plus the areas severely infected, the home or business will be almost entirely rid of any smelly odor. Further deodorization thus need not take place.

5. Repair – Some commercial mold damage removal service also provide repair services to customers whose homes suffer extensive structural damage. The infected area is restored in a manner that ensures mold can no longer grow. Some companies also provide guarantees for a certain period to cater for any related problems including further mold attacks for free or at a subsidized fee.

Homeowners are advised to seek professional mold removal service providers with their mold problems. They will follow the necessary steps to provide quality service and ensure no further mold in home occurrences. Should some damp and unpleasant smells persist, such service providers will recommend to you further deodorization measures that will eliminate the problem. Visit http://www.SERVPROashevillewest.com for more information on mold removal.

Experiencing a Water Loss in West Asheville, NC

2/23/2017 (Permalink)

Experiencing a Water Loss in West Asheville, NC

When someone experiences water loss in their home or business, it is important that they take immediate action and begin mitigation strategies. Flooding can cause water damage throughout the building. Here are some examples of water damage:



Wood Rot



North Carolina was hit by Hurricane Matthew in 2016. Asheville and Leicester NC were greatly impacted by this large storm. Floods and hurricanes are common in NC. Here is what a person should do when faced with these disasters.

Safety First

When a person is dealing with water in home, or water in business, it is important that they take safety precautions. Water can be contaminated by sewage, oil, or gasoline; one must wear gloves and other safety gear to prevent contact with water or items contaminated by the flood. If anyone needs to walk through the water, they must wear sturdy shoes to avoid being cut by broken objects. The person should check walls, ceilings, and flooring for signs of collapsing.

Remove water

Drying the water is very important part in saving one's home or business. If there is a small amount of water in the building, a person should mop as much water as they can, or use a multipurpose air mover/dryer. A multipurpose air mover will dry your floors more quickly and produce air movement. Extracting the water will save money and will cause less damage in the future. In many cases, the amount of water is too severe for someone to remove themselves. If this were to happen, he/she should call a water damage professional to extract the water as soon as possible.



Ventilation will prevent the growth of mold and mildew. Mold can begin forming within four days under ideal conditions. One should open as many doors or windows as they can, and set up fans throughout the building to produce air movement. If a dehumidifier is available, he/she should place one in the affected area. A dehumidifier will help remove the humidity from the air and help with the drying process.


Anything contacted by flood waters must be disinfected. After dried out, one must disinfect their floors, walls, insulation, or other items to remove bacteria.

Gather items

A person should gather all personal items from the affected area. To make clean up easier, one should remove these items from the damaged area:



Books or magazines





All Fabrics should dry as soon as possible. Books and photographs can be frozen to prevent mold. All movable furniture should be taken outside. Wall boards should be removed to flooding level. Electronics need to be dried quickly to prevent damage. A person should never move or clean appliances without a professional, it can cause damage or shock them.

Remove Flooring

When a wood flooring is faced with flood damage, the floor covering (carpet, vinyl, linoleum) must be removed. If the floor covering is left on the wood for an extended period of time, it can cause the wood to rot or mold much faster. It is important that the wood dries as fast as possible to prevent severe damage.


After facing water in home or water in business, a person may want to use their stove for boiling water or making food, but he/she must not do so until proven safe. Electrical appliances could shock you if damaged by water. They must use a temporary source of a fire.

Food that has been contaminated by flood water must be discarded from the home or business. This includes:

Canned food

Canned food that is rusty or cannot be identified

Molded foods

Food packaged in plastic, cardboard, or cloth

These foods if they have been left in temperatures above 40° Fahrenheit:

Meat or meat substitutes







Cooked pastas


Bottled or boiled water must be used for personal hygiene or drinking. Public water could be contaminated by the flood.


One must contact their insurance company as soon as they can. Groundwater flood damage typically isn't covered by standard homeowner insurance policies, so the homeowner needs to work with the insurer to determine the extent of the coverage. Full documentation of one's home is crucial when contacting the insurer; this will show the extent of damage done to the home. Business owners are likely covered by flood damage, they must contact their insurance provider immediately.

Take Pictures

Anything damaged by flood water must be photographed. This will help a person remember what they need to replace, and it will provide proof to the insurance company what was ruined after the flood.


After fixing their damaged home or business, one should protect their structure from being damaged again in the future. Fixing leaks, elevating the building, elevating appliances, and stocking emergency supplies are a few safety measures one should take to protect their home.

The aftermath of a flood can be devastating to a homeowner or business owner. These tips should make the process easier for the individual. Persons living in North Carolina are commonly affected by hurricanes or floods. On average, NC is impacted by a large storm every three years. Leicester NC is part of the Asheville Metropolitan Statistical Area. In 1916, Asheville was severely damaged by a large flash flood. This area of North Carolina is subject to flooding, and research has shown another large flood will strike this area of NC again. In order for mitigation to be effective, they should take the advice read here today. Visit http://www.SERVPROashevillewest.com for more information on water loss.

Experiencing A Fire Loss in West Asheville

2/23/2017 (Permalink)

Experiencing A Fire Loss in West Asheville

Fires can cause damage both physically and emotionally. The stress and sadness that often follow a fire can be devastating. However, it's important to stay aware of what's happening in the wake of a fire, particularly when it comes to the types of damage that might have occurred. While most people look at property loss as the main kind of damage, there are many other types, as well. Paying attention and keeping an eye out for all the possible types of damage that could occur, from water to soot to bad air quality, can help you save time and money and ensure the health of those living or working in the building. It might take more time to ensure that everything is safe, but it's worth it if it saves you health problems or future damage. If you're living in Asheville NC or Alexander NC and you've suffered a fire, make sure to contact your local insurance representative and keep an eye out for these types of damage as you prepare to rebuilt and re-enter your property.

Fire Damage

The most obvious problem you'll have to deal with after a fire is fire damage, or the immediate damage caused by the fire itself. While some things might have been destroyed, it's possible that others have survived. In the wake of a tragedy, it's hard to think about sorting, but once you've been given the all clear by the fire department you should try to save as much as you can from the home or structure. Most insurance policies will replace things like furniture and other necessities, but you'll want to look for any valuables or sentimental items. That being said, it's important to know when you need to let something go. Even if you want to keep an item because it's important to you and it's only partially damaged, keeping it might cause more problems later down the road. For instance, if you keep a blanket and it has internal damage because of soot, you could wind up with health problems. Take a logical and safety-centered approach when deciding what to keep and what to get rid of, and always consult an Asheville NC or Alexander NC fire expert for advice.

Water Damage from Fire

A common but less thought about consequence of a fire is the water damage from fire prevention items like sprinkler systems. In fact, sometimes water damage is the main cause of property destruction. This happens when the fire is quickly put out, but the water damages property in the course of stopping the fire. Check with your North Carolina insurance professional immediately and see what you're covered for. If there are items that don't fall under your policy, it might be best to get rid of them and replace them. Trying to save water-damaged items can often cause issues down the road, such as mold in furniture.

Smoke Damage

Smoke damage is subtle, but it's still a problem for those who have gone through a fire. The smoke from the fire can often damage your walls, carpeting, paint, and certain fixtures. Even if the fire itself doesn't destroy an item, you'll probably want to ask your North Carolina fire expert if there is any smoke damage and what to do about it if there is.

Air Quality

Just because the fire is out and the smoke has cleared doesn't mean the air is healthy to breathe. Some people are more susceptible to toxins in the air, so it's important to ensure the quality of the air inside your home or office is safe. Before you re-enter a home or structure after a fire, make sure you've checked with a fire expert or insurance company representative to make sure it's okay to go back in. Health problems caused by breathing toxic air are common, and the cause is usually that the occupants re-entered the facility too soon. It's also important to note that just because it doesn't smell bad doesn't mean the air is okay to breathe. Often, there are particles that can't be detected with the naked senses but that can be just as harmful to you and your family. That's why it's so important to have fire experts come in and scan for any potential threats and ensure the air quality is livable before you go back in. This is also important when it comes to children, the elderly, and those with chronic conditions, particularly those such as asthma.

Soot Damage

Finally, soot damage can be a major problem after a fire. Not only can it get into the carpeting and floorboards, but it can cause your home to smell terrible for a long time after. Make sure you've had professionals come in and clear all the soot before you go back into the property. Soot damage isn't always visible to the naked eye, so it's important to listen to the team of professionals helping you out. If they tell you not to go back in, then wait, because the ashes of the fire can be extremely small pieces that can embed themselves into fabric, ventilation systems, and other places, causing health problems or other issues later on.

Safety should always come first when you're dealing with the ramifications of a fire. Whether the fire was at your home or business, always make sure that it's safe to re-enter before bringing your family or employees back into the structure. A lot of the types of damage a fire can cause are subtle and invisible, even to your sense of smell, so it's important to listen to the fire experts who are working your case. Many times, fire victims are understandably in a rush to get back into their home or business and ignore the advice of experts who tell them that it's still not safe and wind up with health problems later on because of it. It's also a good idea to install a carbon monoxide detector in your home or office after a fire, just to make sure the levels are (and stay) at a healthy level. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

Methods Used By SERVPRO To Keep Mold Damage From Spreading

10/17/2016 (Permalink)

Any case of mold damage requires some amount of sanitizing to get rid of the smallest spores and patches of mold on an object.

Techniques Used by SERVPRO To Remediate Mold

Every case of mold damage is different, but in most of them, the potential for further damage to the home or its residents can be relatively high if not properly treated. In these cases, we employ a number of strategies to stop the spread of damage and keep residents safe while the mold is being remediated. Here are some of the methods our technicians may employ in your home to stop the spread of mold.

Mold Isolation and Containment
First and foremost when dealing with most cases of mold damage in Georgetown is quarantine and containment. We typically seal off an area or the specific spot of mold growth to prevent its spores from becoming airborne and reaching other parts of the home. This also helps to contain compounds released by some types of mold which may cause ill health effects. Within this isolated area, our technicians can do their work, protected by specialized equipment and clothing.

Sanitizing Widely and Thoroughly
Any case of mold damage requires some amount of sanitizing to get rid of the smallest spores and patches of mold on an object. We're very thorough in this process, sanitizing all at-risk objects, surfaces, and parts of the home with UV rays or other sanitizing machines. Note that you should allow us to clean and sanitize objects with mold damage, as without the proper experience and equipment, this may prove hazardous to you.

Air Filtration
We use industrial-strength air filters to remove mold spores and contaminants from the air, preventing their spread across the home after the damaged region itself has been cleaned up. This process also helps to remove the musty and foul odors often associated with mold growth and get your home back into a more livable state.

SERVPRO of Asheville West is a well-equipped local business that specializes in mold, water, and fire damage restoration services. Call us at (828) 684-8506 for expert treatments and care for mold damage in your home.

SERVPRO Water Removal

9/23/2016 (Permalink)

If the weather overcomes your preparations, we have a highly-trained team of SERVPRO technicians ready to put things right.

Water Removal and SERVPRO Services 

Flooding is a common problem for most of North Carolina. The rivers that serve as commercial waterways and nourish our farmlands also destroy homes every year when thunderstorms cause them to overflow their banks.

With being located on the French Broad River, water removal from Alexander homes is a year-round concern. SERVPRO stands ready not just to remove the water, but will come in at your request to inspect your home to help you prevent the need for it. Before you call, there is one thing you can do to ensure your home is prepared for the next storm; clean and repair your drains and gutters.

Many times, water that gets in your home comes from gutters that have become clogged with leaves and other debris. When the leaves begin to fall, checking your gutters once every 2-3 weeks will ensure that they are clear, and rainwater will flow properly into the drains. If the drains are not properly maintained, water can still find its way in your attic or basement through the eaves and foundation. Ensuring they are connected to the gutters and secured to the side of your home can prevent hundreds, even thousands of dollars in damage.

If the weather overcomes your preparations, we have a highly-trained team of SERVPRO technicians ready to put things right. Our people are trained to the standards required by the Institute of Inspection Cleaning and Restoration Certification for water removal and restoration. We also provide them with the latest equipment available.

Each team has a variety of water pumps that can be used in a two-bedroom home up to a warehouse. If power has not been restored or if your electrical system has been compromised, we also have an extensive inventory of generators to keep the water flowing. There have been few removal jobs in our experience that cannot be completed in less than 24 hours.

Locally Owned Company with National Resources

The forecast for the next few days is partly cloudy, so it's the perfect time to call us today at 828-684-8506 for a free inspection. Our inspectors will determine where you can make improvements or repairs to your home that will prevent or at least lessen the need for water removal after the next storm. As a locally owned franchise, SERVPRO of Asheville West stands ready to help its neighbors and community at large.

When Your Home or Business Suffers Flood Damage, We Can Make it Right Again

8/17/2016 (Permalink)

Candler Flooding Gets Help from SERVPRO

SERVPRO Helps to Restore Your Flood Damaged Property

Flood damage affects so much of a person's life or business. Whether the water is Clean, Gray, or Black and dirty, and is full of contaminants that can ruin keepsakes and costly inventory alike, severe damage has occurred. The degree of harm will dictate what can be salvaged and what must be discarded.

However, in Candler, flood damage doesn't need to be so dramatic if fast action is taken to limit secondary water damage. There are different methods in use today that can restore items to their previous condition. At our SERVPRO, we can clean and sanitize our customers' soiled and seemingly damaged items with our Esporta equipment. Items that are full of contaminants, soiled, visibly stained, and ready for the disposal bags can be cleaned and sanitized, and made to look new again. These items include anything that can be washed, from leather boots to plushies that your child needs for sleeping.

This salvaging of soiled and contaminated personal items is in addition to our other services, such as extraction of all standing water followed by drying and heating techniques that cause moisture to evaporate quickly enough to ward off damaging effects. While carpeting is often a loss of flooded homes and businesses, we can ensure that contaminant levels are low in area rugs and other items that were on the floor. Making sure that your home or office is safe for human habitation is one of our goals.

Ensuring that all water and moisture is removed is one aspect of water damage restoration, but we make sure that your home or business is cleaned to health regulation standards. We sanitize after removing solid debris. Floods from outside can cause many different elements to be deposited inside your property, from sand and silt to aquatic life to chemical and biological contaminants. All of this water and what came with it needs to be extracted. Doing so means we are also protecting your property from secondary water damage such as rusted metal fittings in your home or office, mold and mildew prevention, protection of interior walls, cabinetry, and flooring, and much more.

When you have flood waters in your home or business, preventing flood damage from increasing is your first step in protecting your property. Call us, SERVPRO of Asheville West at (828) 684-8506 24/7 and we will help rectify the problem.

Mold and Water Damage Go Hand in Hand

7/26/2016 (Permalink)

Mold Grows in Asheville Properties, Call SERVPRO for Remediation

SERVPRO Can Restore Water and Mold Damage to Your Property

The common signs of fungi include visible patches in varying colors including black, green, red, blue, and white. Mold can produce a robust and musty odor; it extensively discolors walls, ceiling, and floors. Its presence can also cause allergens and irritants. Our prompt response can be a key to mitigating further mold growth, especially when there is or has been water damage.
Mold damage in Asheville is an unwelcomed sight. This beautiful community is popular in art, science, health, entertainment and so much more. Any mold growth must be quickly handled. SERVPRO is your go-to mold removal and remediation service for residential and commercial properties.
The historical aspects of our North Carolinian neighborhoods are why it is important to use an experienced and reputable company. Our technicians are IICRC certified, well trained and qualified to handle mold problems in your home or business. We work diligently to make sure that any mold problems are mitigated in an expedient manner.
Ridding your property of mold helps to ensure the health and safety of family members and workers. Mold begins as a result of water damages. Our SERVPRO professionals enter your home or business with the knowledge and necessary facts of how mold growth propagates and how to repress cross contamination.
We employ processes for removal of mold, which involves assessment and inspections; advanced mold containment procedures and specialized air infiltration treatments. We will expertly clean your furnishings and belongings; we disinfect and deodorize. Depending on the extent of your mold damage, we provide both minor repairs and major repairs both in homes and businesses of all sizes. In the case of extensive infestation and contamination, materials and possessions may be discarded according to prevailing codes.
The professionals at SERVPRO of Asheville West will help to protect and secure your property to get it back to a pre-loss condition. We are locally owned and operated. Having just one qualified company with a full range of remediation and restoration services will save our property owners time, and keep costs low. Call us at (828) 684-8506 so that we can answer any questions you have and to introduce our many mold and water remediation services to you.

Save money and valuables with the new Esporta Wash System

5/31/2016 (Permalink)

Our new Esporta Wash System

New cleaning technology can save your family heirlooms.

SERVPRO of Asheville West is using the newest cleaning technology available as we install our new Esporta Wash System. Our team of highly trained technicians can restore water, smoke and soot damaged soft contents at our local facility. 

Fire damage can leave many important items damaged so bad that the insurance adjustors consider them non-salvageable and they end up in a landfill. By choosing SERVPRO, you can make a positive difference. When textiles are sent to the landfill, they leave the fabric dyes and chemicals to leach into the soil, contaminating both the groundwater and surface. What makes our new Esporta Cleaning System so unique is that it is the only process with scientific validation to support it's ability to remove the bacterial contamination found in flood affected goods.

 We use standardized wash programs with specific disinfectants and detergents to assure total decontamination.  No other washing technology can make this same claim. With today’s newest technology, we can help families recover from the tragedy of disasters in their homes or offices. Call us at at (828) 684-8506 for more information.

When a Property Suffers From Fire Damage, Call Who?

5/28/2016 (Permalink)

Fires Can Cause Severe Damage to Homes in Black Mountain.

Fire Damage Restoration, Consider SERVPRO for Your Home's Fix

Fire damage to your Black Mountain home can set you back both financially and emotionally. Owning a part of the American Dream can instead turn into a nightmare. After having a fire, inspecting the damage may bring many homeowners to the conclusion that their home is beyond repair. While the damage may be extensive, many times repairs can be made that can bring your home or other structure back to its pre-fire state.

Prior to repairs, many buildings that have sustained damage by fire are labeled as 'condemned' by building inspectors, in order to protect your family and other members of society. Structures that have been damaged by fire may not always be apparent, as well, further increasing the dangers involved in stepping inside a home or business before the damages have been repaired. We at SERVPRO can assess and create an action plan to restore your fire damaged property in Black Mountain.

Many insurance policies for both households and businesses require that in the event of damage, particularly heavily-damaging causes such as fires, that repairs be made by licensed and certified service providers. Doing the repairs yourself is not only unsafe, but attempting to do so can also create problems with your insurance policy, or possibly even void it altogether. Because sometimes fire damage can be hidden, it's wisest to not enter buildings unless an authorized inspector has given you the okay.

Fire damage in Black Mouintain also results in fumes that can linger for days and weeks, presenting health concerns for those nearby who have pre-existing conditions such as asthma or bronchitis. These fumes can be present on clothing, bedding, and even toys, so care must be taken in gathering these for your children. Fire damage isn't only damage to your walls, floors, ceilings, and appliances. Smoke damage should also be considered, even though it may seem harmless after a fire is put out. Another form of damage results from the fire department's use of water to extinguish the fire. Moisture in the form of steam, made when cold water hits fires and burning materials, creates the perfect environment for rust to begin on metal surfaces. This steam can also greatly weaken floorboards and other support structures.

We are professionals at SERVPRO, who work together as a team to repair and rebuild homes damaged by fire. We are well-trained, with IICRC certifications, and highly experienced in all aspects of restoration and construction that might be required in restoring your home to its pre-fire state. We have the tools and the equipment to perform the needed rehabilitations so that you and your family can return to your home quickly, knowing that it is safe once again. "Like it never even happened."

If you've had fire damage ruin your part of the American Dream in Black Mountain, call us at SERVPRO of Asheville West at (828) 684-8506. We can help save your home or business by repairing and renovating the damage caused by fire. Our experienced and understanding experts can guide you through the damage restoration process and also provide information that will help keep your family or customers safe in the future.

Water Damage--Things to Consider

4/29/2016 (Permalink)

When Water Floods Your Property in Asheville,Consider SERVPRO to Save the Day!

SERVPRO Covers All Bases in Water Damage Service to Your Asheville Property

Look for an expert regarding Asheville water damage to come to your rescue. Never treat unwanted water on your property lightly even if it’s just a small amount. Not only can it cause structural damage to your home and personal possessions, but it can result in an ideal breeding ground for mold. Before the mold and mildew cause secondary damage to your flooring, walls or equipment, the experts from SERVPRO can ensure your home is clean, dry and healthy. The answer is quickly removing intrusive water and moisture. Fast response can lessen the likelihood of discarding items, while saving you money and treasured possessions, and from stressing you out.

Please be aware of possible electrocution!
Unplug all electronics and disconnect sockets immediately. Speed is necessary when removing the items to salvage whatever is possible. Start with the electronics, and turn off the power leading into the affected areas. Turn off the main circuit breaker if the standing water is more than a localized puddle.

Get rid of the water. If you do not have power, use towels, and mops to soak up as much fluid as you can. As long as the sewers in the neighborhood or your septic tank are not backed up, this may be done safely. However, with a sewage intrusion, please consider professional help to mitigate the spread of contaminated Black Water, and to protect your personal safety. Additionally, you can use a wet-dry vacuum but use a socket that is distanced from the affected flooded areas and make sure the pooling water and wiring are not in contact.

Make sure the service provider disinfects the area. This is standard industry procedure when the IICRC guidelines are followed for water remediation. The sanitizing and deodorizing will restore your home to its pre-loss condition.

Dispose of damaged items responsibly. Organize all damaged goods into piles and take to the recycling units to help alleviate the pressure on local landfill sites. Asheville water damage and restoration professionals from SERVPRO can help you locate where to recycle damaged materials, old paints, and other toxic liquids, affected electronics, and furniture. With a working agreement with this water damage restoration company, this will be done for you, why deal with another headache?

If you find yourself facing any form of damage caused by water in your Asheville home, call SERVPRO of Asheville West via (828) 684-8506. You are assured of fast and convenient extraction services since they operate on a 24-hour emergency call.

Asheville Water Damage - What To Do After Water Damage in Asheville

3/28/2016 (Permalink)

Fix leaks and drips quickly, as soon as you see them. These are often, quick fixes that don't cost much.

What To Do After Asheville Water Damage 

If you've had the unfortunate experience of discovering standing water in your home, your mind may be occupied with thoughts of how serious the water damage in Asheville is and how long your home may be uninhabitable. Water may be flooding into your home from a burst pipe, or it may be seeping into your home from a natural weather event. These are only a few causes of floods in the home, and all can be extremely damaging to your property and your quality of life until the damage is repaired. You may not realize it, but how you react within the first few hours will make a significant difference of water damage your Asheville property experiences.

Stop the Flow of Water 

The first step that you should take after you have discovered Asheville water damage in your home is to stop the flow of water if possible. If you are experiencing a natural weather event, you may simply need to wait for the rain to stop. If you are dealing with a plumbing issue, however, you may need to turn off the main water valve that supplies water to the home. Then, you can call a plumber to repair the damage. While you are waiting for a plumber to arrive, you can call a water remediation crew to assist you with the damage.

Why You Need Professional Help

Water must be extracted from the home as soon as possible if you want to minimize water damage on Asheville properties. The longer the water sits on various surfaces, the more damage there may be. Also, there is a greater likelihood that the water damage may lead to mold growth. The chance of mold growth escalates if water and high humidity levels remain in the home for more than a few days. Water must be extracted fully and completely, and the humidity level must be brought down to a reasonable level within a short period. Professionals use superior equipment and techniques to produce the desired results. 

Restoring the Home 

After the water has been removed from the home, you may be dismayed to see the extent of the water damage in your Asheville home. Water can cause a wide range of problems that includes everything from staining and warping of surfaces to mildew growth and more. A professional crew will determine which items can be salvaged and which items need to be restored or replaced entirely. Experts will work diligently to restore the home to its former condition or better so that you can enjoy the full use of your home as soon as possible. 

Locally Owned Company with National Resources

The goal of SERVPRO of Asheville West is to restore your home so that life can return to normal. Our local company can respond to your request for service quickly, and we offer 24/7 emergency service so that we can better meet our customers' needs. If you need assistance with water damage in Asheville, Candler, or Weaverville, contact our office at (828) 684-8506.

Water Damage Alexander - Factors to Consider to Protect Your Property

3/18/2016 (Permalink)

According to the EPA, the first 24-48 hours are the most crucial when dealing with water damage.

Factors to Consider to Protect Your Property After Water Damage Strikes in Alexander 

Water removal can be costly, time-consuming, and even hazardous if the water is contaminated. There are some ways you can protect your property from water damage if you need water removal in Alexander. The following are some tips and ideas on saving your property from water damage in Alexander

Type of Water 

Determining whether or not you can salvage personal property depends on the kind of water removal or damage you have. For example, if the water is clean water from a pure water supply pipe or another source, the clean-up could be relatively straightforward. However, if the water is dark or contaminated by contaminants, dirt, or chemicals some items may need to be discarded or professionally cleaned. You could always consult a water removal expert in Alexander. 

Type of Material 

The type of material that your property or belongings are made out of plays a big role in the kind of cleaning methods utilized and the rate of restoring versus replacing. Softer materials are typically harder to clean than harder or less porous materials. It is imperative that you make sure that any contaminated articles of cloth or fabric are discarded. They are difficult to clean from contaminated Alexander water damage. However, harder and less hard porous materials can be cleaned thoroughly. They may even be able to be re-finished, re-stained, or restored. 

Saturated Timeframe 

Consider the amount of time that items were saturated or soaked with water. This impacts which items can be saved or replaced. Items soaked with water must be thoroughly dried. Items like carpet or other materials may need a water removal expert in Alexander with special equipment to dry effectively. 

Cost to Replace Items 

What will the cost be to replace items? If something that is severely damaged is just as cheap to replace it, you might as well on the side of caution, and just discard it. However, if it is an item that cannot be replaced easily, consider restoration techniques or consult a water removal professional in Alexander. 

Locally Owned Company with National Resources

Whatever your water removal need, call SERVPRO of Asheville West at (828) 684-8506. They respond quickly to address your water removal situation. 

Water Damage Prevention Strategies for Asheville

11/11/2015 (Permalink)

Keep Rainwater from Entering Your Attic

Water Damage Preventative Measure to Protect Your Asheville Home Offered by SERVPRO

Although there are numerous things you can do to prevent your Asheville home from deterioration and decay, using water damage prevention strategies is one of the most important measures you can implement. Learn more about the dangers of water damage and how to prevent it from adversely impacting your property by reading the short outline provided below by SERVPRO:

Why Water Damage Prevention Is So Important. Preventing water damage from occurring on your property is important for several reasons. Water damage can result in property deterioration such as wood rot to siding, fascias, and roof sheathing and trusses. Excessive moisture can lead to peeling paint. Preventative maintenance to your house's exterior will mitigate deterioration and lengthen the attractiveness and usefulness of your home. Finally, standing water can lead to a mold infestation that causes health issues for you and your household.

Water Damage Prevention Tips. Although water damage can have devastating and even deadly consequences, you can help prevent it from becoming a property issue by implementing these preventive strategies suggested by SERVPRO:

1. Foundation And Exterior Walls. Inspect for holes and cracks in your foundation and external walls. Be sure to look thoroughly in areas where conduits for plumbing or wiring are going through your exterior walls and then fill them up with the appropriate sealant. Keep a good protective water seal coating on the exterior, especially from grade level up to about three feet.

2. Roof. A shingle roof should be periodically inspected.  Be sure to replace or repair damaged shingles to preclude unwanted rainwater from seeping through into the supporting lumber. Keep gutters and downspouts clear of debris from leaves and other foreign matter to ensure efficient drainage. Be vigilant if ice dams should happen to begin building up on the gutters or trim.

3. Windows And Doors. Carefully examine the paint located on the frames of your doors and windows to identify any peeling. Peeling is an indication that water could have soaked in the structure's wood. Also check the caulking and paint for color flaws and swelling. A good coat of paint helps inhibit the absorption of water into door and window casings and trim work.

4. Basement. Be sure that your property's sump pump is functioning optimally. Also be sure that you have built-up barriers and flood shields for any doors or windows in the basement. Request SERVPRO to inspect your crawl space for moisture levels, and to install vents, poly, and dehumidifiers when necessary.

Don't Delay-Get Excellent Water Damage Restoration Services Today

While learning about how water damage prevention tips can decrease the likelihood of high moisture, condensation, and standing water on your property in Asheville, there is still a chance that you may experience water damage. Here at SERVPRO, we pride ourselves in employing and training a team of professional, IICRC-certified technicians who are dedicated to offering customers complete satisfaction with our water damage restoration services.

Locally Owned and Operated

We live and work in Asheville. SERVPRO of Asheville West is close by to Candler and Leiceser and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Asheville community and want to do our part to make our community the best it can be. Faster to any size disaster. Call us for help. (828) 684-8506

Your Asheville Commercial Property Has incurred Water Damage, Now What?

11/7/2015 (Permalink)

SERVPRO Will Extract the Water to Mitigate Damage

SERVPRO: Your First Choice For Commercial Water Damage Restoration in Asheville

When you find that your commercial property in Asheville has been impacted by water damage, it's critically important that you secure professional restoration services. And when you start your search for the ideal team of water damage specialists, the search should stop with SERVPRO. Following is some important information regarding the premier commercial water damage team in your area.

 Ever since 1967, we've been offering commercial clients the high-quality services that ensure getting their business restored to its pre-water damaged condition as soon as possible. Because of our commitment to operating ethically and offering excellent customer service, we maintain an A+ rating with the Better Business Bureau. Testimonials abound indicating a very high degree of customer satisfaction.

What We Do. Here at SERVPRO, we understand that there is a wide range of services that our commercial property owners in Asheville may require during the course of normal business operations or when a serious event occurs affecting their property. For this reason, we're pleased to offer all of the following remediation services provided by our IICRC-certified technicians:

Water removal--for floods or large volumes of water we use truck mounted powerful water pumps, sump pumps, and wet-vacs.
• Mold remediation--inspect, replace porous materials like drywall, clean and wipe down, HVAC vacuuming, air scrubbers and foggers for removal of odors.
• Structural drying--high-velocity fans (air movers), dehumidifiers that may incorporate chemical or refrigerant extractors.
• Soot and smoke removal--special tools and chemicals for wiping down, mitigate staining, using foggers for odor entrapment
• Decontamination-sewage backup protocols to ensure containment and sanitizing

We are also pleased to offer the following reconstruction solutions:

• Commercial emergency board-up post-fire or water damage for safety and security of the building and business assets.
• On-site power--portable and heavy duty generators.
• Inventory control--special form--CCIS to categorize damage with options for repair, discard or replace. We work with insurance adjusters for expedient execution of damage and inventory control.
• Pack-out and storage--remove for cleaning at our cleaning facilities and storage of business assets.
• Structure repair--we offer our services and gladly work with your contractors to repair and restore your business in Asheville to pre-water damage condition.
• Creation of crawl space vapor barriers--reduce moisture levels to inhibit mold growth and structural damage.

Our contents restoration services include restoring carpet, heirlooms, antiques, office equipment, electronics, and upholstery. We are also experts in drying documents that are a top priority to prevent deterioration.

Our Customer-Centered Outlook

As an industry leader with over 1,650 franchises, the professionals of SERVPRO have come to realize that the key to success is maintaining a customer-centered outlook. For this reason, our technicians work directly with clients to ensure that we gain a full understanding of their needs and preferences. Additionally, we make sure that clients are fully cognizant of each step of the cleanup, drying, and repair processes that we execute. Finally, we do all that we can to keep clients informed of their rights with insurance providers.

Choose SERVPRO. When you find that your commercial property in Asheville has been impacted by a natural disaster or a ruptured pipe, that results in water damage, there's only one company to call: SERVPRO. Our goal is to get your business back in business.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Asheville West has the training, equipment, and experience to handle large commercial water or flooding damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond immediately to mitigate the damage and manage the restoration project through to its completion. Call us. (828) 684-8506

The Benefits of Securing Commercial Fire Damage Restoration Services in Asheville

11/6/2015 (Permalink)

Fire Damage Can Be Costly to a Business

In Asheville, Commercial Fire Damage Restoration is Completed by SERVPRO

No business owner in Asheville wants his property to go through a commercial fire damaging event. Fires are never on a day's agenda, but by following a preventative plan you may avoid an incendiary occurrence at your place of business. But if your commercial property is adversely impacted by fire, it is now part of your agenda. The priorities of limiting damages and minimizing out-of-pocket-expenses for the restoration services are of the utmost importance. Hiring a team of uniformed, trained technicians from SERVPRO can offer effective, expedient commercial fire damage restoration services. Protecting your asset is our number one priority.

Professionals Have Industry Experience

The extent of the commercial fire damage and the type of business or service determines our restoration and cleaning steps. Assessing visible fire damage and pre-testing damaged items are critical first steps. Our fire damage restoration specialists have been trained according to IICRC guidelines. And with additional in-house and corporate courses we surpass the industry standards for commercial fire damage restoration.  Though each fire is unique, SERVPRO follows a protocol that goes from assessment, water removal (if applicable) and drying, cleanup, content restoration, to mold remediation. Deodorizing smoke odor and removing its source will return the air quality to pre-fire levels. A final walk through with you, to guarantee your satisfaction with our service, is the final step.

SERVPRO Use Specialized Equipment

Industrial grade equipment is needed in conjunction with properly trained and experienced technicians for fast and efficient commercial fire damage restoration. We can utilize truck-mounted water pumps and portable wet-vacs for the water extraction. The drying continues with air movers (high-velocity fans) and dehumidifiers--both refrigerant and chemical models. Cleaning with the use of special sponges, products, and chemicals according to the IICRC guidelines continues the fire damage restoration process. We can ship to our cleaning facility furniture, electronics and business machine. We even offer document drying to save business paperwork. Portable foggers, low and high volume models, remove odors and their sources. We complete commercial fire damaged service with your walk through.

Let The Professionals Of SERVPRO Assist You Immediately

As a business committed to offering cutting edge commercial fire damage restoration services in Asheville, SERVPRO offers fast solutions from friendly people. To expedite the initial service, thus limiting costs and "closed for repairs," we will prepare an estimate that complies with insurance industry standard guidelines. We cooperate and coordinate with insurance adjusters, upon request. This will accelerate the claim's resolution.  We offer 24/7 emergency services and also recognize how anxiety-inducing a fire can be. SERVPRO will get you back in business like it never even happened.

Locally Owned Company with National Resources

SERVPRO of Asheville West can respond immediately to your commercial fire damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,650 Franchises with special Disaster Recovery Teams placed strategically throughout the country. We are faster to any size disaster. Call us for help. (828) 684-8506

How Fire Damage Services Can Help With Your Candler Home Restoration Process

8/27/2015 (Permalink)

Fire Has Badly Damaged This Roof

Your Candler Home Deserves Quick Fire Damage Support

As many restoration experts know, fire damage can seriously degrade your Candler home in several ways. First of all, the fire can engulf many of your valuable items in its flames and then spread through your private living space within a matter of minutes. Following the fire, all of the items in your private living space will likely be covered with soot, smoke, and ash. Additionally, your property will probably suffer water damage because of efforts to put out the fire. The cleanup process that follows the fire will likely be difficult as well as time-consuming. Typically, the cleanup process will necessitate the use of special equipment that you do not own. However, as a homeowner, you can easily access and utilize professional fire damage services to restore your home. Doing so enables you to avoid the anxiety-inducing effects of handling the cleanup, repair, and restoration processes alone. To learn whether a fire damage restoration service like SERVPRO would be right for you, consider the basic information outlined below: 

Fire Damage Services Include Timely Clean-Up

When you hire a professional fire restoration company, it's important to know that they understand how time-sensitive the cleaning process is. Just hours after the fire has transpired, the wooden furniture within the home can permanently discolor and swell. Additionally, the fire can cause your drywall to warp and soften while separating carpet from its backing. It's also important to note that mildew and mold can start growing within your home just 48 to 72 hours following the fire. Since this is the case, it is important for you to have excess moisture removed from your house as quickly as possible. Typically, a professional restoration company will provide you with round-the-clock emergency services so that the cleanup process can begin immediately. 

Fire Damage Professionals Make Your Home Secure And Safe

In addition to offering expedient cleanup services, the very keystone to a successful restoration, a SERVPRO expert examines your home's structure to identify any water or fire damage that may have transpired. Whether your Candler home's structure is constructed of wood, brick or block, materials have probably endured substantive damage as a result of the fire. If the fire damage is severe enough, you may need major renovations so that your home becomes safe and secure again. A professional restoration company will provide all of the services necessary to ensure that your home is safe and secure following the cleanup process. 


Fire damage has an adverse effect on the appearance and possibly, structural integrity of your home. However, accessing professional expert services empowers you to return your home to its original state. When you start looking for a proven service provider, keep the professionals of SERVPRO in mind. The company's technicians possess extensive experience in the industry, and they're ready to start working on your behalf immediately.  Call now to the fire and water specialists so that they can optimize and expedite the recovery of your home. 

Locally Owned Company with National Resources

SERVPRO of Asheville West is locally owned and operated—so we are part of the Candler community too. We are also part of a national network of over 1,650 

 The fire and water restoration process begins when you call us.  (828) 684-8506

The Three Types of Asheville Mold Growth

6/11/2015 (Permalink)

Mold is only able to grow under certain conditions.

The Three Types of Mold Growth

Asheville mold is the most common form of fungi out there. There are always mold spores in the air, both outside and inside. Typically, these spores are not harmful, and they are present in such a low concentration that they are not a threat. However, when it develops in a confined area under the right conditions, it can be a real health hazard.

Mold is only able to grow under certain conditions. First of all, moisture is required. Second, a certain temperature range is necessary, and this happens to be the same range that is optimal for humans. Third, mold can only grow on a surface. Mold takes its nutrition from carbon, meaning that it can grow basically anywhere these conditions are present. However, Asheville mold needs a lot of moisture to successfully grow, so it tends to develop in environments with a lot of water flow. Mold can be eliminated without this moisture source.

A common misconception is that mold is always toxic, but most molds are actually non-toxic, although health effects can vary depending on the type. The following are the three major mood groups:

Allergenic Molds

These are not hazardous to humans, although they can cause allergic reactions in those who are prone to asthma or allergies. Reactions are typically more mild, such as rashes, itchy throat, and irritation of the nose and eyes. Allergenic molds are ubiquitous, so the best thing to do is make sure that humidity stays low in the areas of interest.

Pathogenic Molds

These can potentially cause health issues, typically through physical contact or respiratory infections. Often, healthy people will not be affected. However, people such as children, elderly individuals, and those who already have respiratory conditions can suffer health issues due to this type of mold.

Toxigenic Molds

These include molds that are very dangerous and can lead to severe health issues for anyone. These are very rare, but it is impossible to know the exact type of mold without the appropriate lab tests. The best known toxic mold is "black mold," but toxigenic mold can be any color.

Asheville mold can be common after water damage. If you think there may be mold in your home, you should contact a professional mold inspector to examine your home in order to avoid long term health consequences. Superior Restoration is a water damage restoration company that serves Southern California with mold inspection and remediation services.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (828) 684-8506
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Asheville Fire Damage Remediation: What Does it Entail?

6/11/2015 (Permalink)

One of the most important things, however, is fire damage remediation, or fixing as much of the damage to your home or office as possible.

Fire Damage Remediation: What Does it Entail?

Following a Asheville fire in your home or business, there are a lot of details to think about. One of the most important things, however, is fire damage remediation, or fixing as much of the damage to your home or office as possible. No matter what kind of damage has occurred, there are several steps to the fire damage remediation process. In general, it's best to work with a professional, like SERVPRO, to ensure the best possible result not only to the end appearance of the property, but also to your budget. 

Repairing Water Damage

In many cases, it's not the fire itself that causes the worst damage to your home. In fact, many fire victims find that the most expensive part of cleaning up a fire is cleaning up secondary damage caused by water. This is also one of the most crucial issues to handle quickly. Furnishings, walls, and carpets that are left wet too long can quickly lead to mold and mildew, which can lead to serious problems in your property down the road. 

This is one of the reasons why hiring a professional Asheville fire remediation team, like SERVPRO, is so critical. They'll bring in dehumidifiers and fans to help dry out the property as quickly as possible to help avoid further problems. In most cases, this will take place while other repairs are going on throughout the property. 

Cleaning Up the Home Heating and Cooling System

Following a fire, it's very common to find particles and soot contained within your home heating and cooling unit. The degree of repairs necessary in order to make this unit functional again will depend on the severity of the fire and the amount of the damage caused. It is, however, important to get your heating and cooling unit cleaned out prior to running it again to help ensure the best possible conditions for your return home.

Structural Damage to Your Home

The severity of the fire will determine how much structural damage occurred. It is not uncommon, following a fire, to need to make structural repairs to the home that will help ensure its safety once you return. In many cases, you may be tempted to hire an independent contractor to take care of these tasks. While they are certainly equipped to do so, most Asheville fire remediation professionals offer structural repairs as part of their package. This is another weight off of your mind, but there's more to it than that: fire remediation professionals, like SERVPRO, make it their business to know exactly what structural repairs are necessary following a fire, which is something that an independent contractor might not know. By working with a professional fire remediation service, like SERVPRO, you ensure that you're getting the best care possible for your home.

Removing What Can't Be Saved

Following a fire, there will inevitably be items that can't be salvaged. Whether the damage is caused by water or flame, there are some things that it's better to replace. Working with a professional fire remediation team, like SERVPRO, will help you determine which items can likely be salvaged--a process best accomplished by working with a local specialty cleaner. 

There are a lot of things that you have to take care of following a fire. It's a heavy weight to carry. Luckily, there are professional fire remediation teams, like SERVPRO, who are ready to help you clean up, make repairs, and get on with your life.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Why You Should Leave Fire and Flood Restoration to the Asheville West Pros

4/14/2015 (Permalink)

There are many ways in which you can be injured after a Asheville West flood or fire has taken place in your home.

Why you should leave fire and flood restoration to the pros

If you are looking to restore your home after a Asheville West fire and flood, the required methods will utilize advanced techniques and special equipment. Homeowners are capable of performing some of these methods themselves, but it is important that they do them in the correct order, as well as time everything perfectly and do certain parts of the steps simultaneously. For these reasons, it is best to leave this job to the professionals. Your home could potentially be changed in drastic ways by a flood or fire, so it is really the best decision to hire a professional restoration company to restore your home. They will be best able to address the experience and equipment requirements, as well as the danger that comes with the restoration process itself.

During the Flood- or Fire-Related Restoration, Response Time is Crucial

After a Asheville West flood or Asheville West fire, it is critical that you act within 24 hours of the event in order to stop secondary water damage from damaging areas throughout your entire house. Otherwise, secondary damage in the form of mildew or mold that will grow and thrive in areas with a lot of moisture may be an issue. This secondary damage can potentially cause just as much if not even more damage than did the original event. Additionally, it is essential that you make haste in dealing with multiple other issues that follow a flood or fire. The fact that there is so much to deal with makes it challenging to handle any one of these issues with the care that it needs in order to preserve the integrity of your home. If you hire a professional restoration company, you can be confident that they will have the experience necessary, as well as the labor available, to take care of every issue that may potentially need to be addressed, simultaneously making sure that your belongings will not be damaged any more than they already have been.

Restoration Presents Potential Danger

There are many ways in which you can be injured after a Asheville West flood or fire has taken place in your home. You can experience an electric shock if standing water is present, for example. Also, you will need to move all of your belongings within the home several times during the process of restoration, which can be dangerous in two ways. The first is that the wet floors can be slippery, and you can fall and injure yourself. The second way in which this is dangerous is that heavy objects are even heavier when they are retaining water. As such, it would be best to hire a professional company to take care of these jobs.

Restoration Necessitates Special Equipment

There are certain types of equipment to which the average homeowner will just not be able to access. Ozonation machines are one example; thy emit a toxic gas called "ozone" - this gas absorbs the odor of smoke in the building. Additionally, there will probably be areas within your home that you will not be able to clean, such as the HVAC system in your home. When a fire occurs, airborne debris such as soot will get stuck in the HVAC system, and it will take special training and special equipment to effectively clean it and restore it back to working condition.

It is more expensive to hire a professional restoration company; however, it is worth it. This is the easiest and likely best way to restore your house after a disaster has taken place. If you want to know more about how these companies work, contact one (or your insurance provider) with your questions.

SERVPRO® Damage Restoration

Residential and Commercial Restoration Services


SERVPRO of Asheville West Professionals provide fire and water damage restoration services. SERVPRO of Asheville West proudly serves Asheville, Candler, Weaverville, Leicester, Enka, Alexander, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by:


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