Recent Commercial Posts

A Claim Against Mold

7/24/2021 (Permalink)

Severe mold growth found on ceiling Severe mold growth in Leicester, NC.

Mold can grow in any climate, even in Leicester, NC. It takes only 48 hours for growth to take root, beginning life unseen and unknown. By the time the fungus is detected, it may have already affected the structure and employees of the business. Because mold damage requires professional expertise and equipment to eradicate it properly, fiscally responsible business owners should look to commercial insurance coverage for assistance.

Covering Mold or Fungus

Whether purchasing a new policy or reviewing an existing one, it is important to note that mold insurance may never be mentioned. Instead, many companies refer only to fungus, broadening the scope to address additional concerns that fall under that category. The following issues are often covered under Limited Fungus Coverage:

  • Mold
  • Mildew
  • Released spores
  • Emitted toxins

Getting to the Root of the Policy

It is a good practice for business owners to be personally familiar with the company’s commercial insurance coverage, taking time to sit down with an agent to get a clear understanding of what situations are included. Not every occurrence is honored by the insurance company. Instead, there may be exceptions, which can vary from state to state. Therefore, it is essential to make sure the rules of Leicester, NC, meet the needs of the business.

Proactively Ensuring Success

Having a full understanding of the insurance policy helps a business properly execute mold damage remediation, and it also creates an opportunity to explore proactive plans. Long-term leaks that cause fungi to grow are often not covered, so establishing routine maintenance and inspections could save thousands of dollars. It is also common for insurance policies to have a cap on how much will be paid to cover damages. Knowing this dollar limit can help a business budget for extra costs that may arise.

Good policies and good coverage are always desirable. In addition, awareness and aggressive measures make any commercial insurance policy stronger and more effective.

Dealing With Standing Water

6/24/2021 (Permalink)

Black standing water Standing water in your Asheville home or business may require professionals with professional equipment.

When there is two feet or more of standing water in your commercial building in Candler, NC, the entire remediation process can feel a little overwhelming. How do you even start addressing this problem? You can't pull a plug to let the water drain out. Instead, you need to hire a local storm damage remediation team that has the equipment needed to remove flood-level waters from your building.

Prepare the Area

Before anyone can get in to start removing water, you need to make sure your building is ready for workers. This means turning off all electricity. If you leave the power on, the water may conduct the electricity and pose a major safety hazard. If your building has several fuse boxes, you may be able to leave power on to areas that are not affected by the waters. This will allow your team to run the equipment needed to clean up the flooding.

Use Specialized Machinery

A simple shop vac isn't going to be enough to drain two feet of flooding from your commercial basement. Instead, your remediation expert will have to pull out the big bugs. You may see specialized gear get used on your project, including the following:

  • Trash pump
  • Truck mount
  • Sump pump

The exact machinery used will depend on your situation. For example, if the water includes sludge from sewage, the professionals will have to use a pump that can handle solids as well as liquids.

Finish Removing Water

Once the standing water has been drained, the water-removal process is not finished. You have to make sure your building is completely dry before you start the remediation process. This can mean tearing out waterlogged flooring, drywall and ceiling tiles. You may also need to use a dehumidifier to suck out as much moisture as possible.

In order to deal with two feet of standing water, you need to work with a professional that has access to specialized equipment. If you try to handle this type of cleanup on your own, you may end up allowing secondary damage to take place.

Commercial Fire Recovery Plan

5/11/2021 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Leicester, NC.

Three-Step Recovery Plan

Commercial fires can lead to extensive fire damage but not always in the way that you expect. Sure, structural issues are obvious, and equipment or material losses are expected, but they are not the only harmful effects you need to worry about. A fire disaster often leads to significant structural problems and water damage. In the event of such destruction, it is crucial to have your facility repaired as quickly as possible to limit business interruption. A fire restoration service in Leicester, NC, can offer a three-step recovery plan.

1. Water Elimination
Between the fire hose and the facility suppression system, your building will likely experience hundreds of gallons of water on the floor. It is not wise to allow this water to sit for long because mold begins to grow within 24 to 48 hours of water exposure. Therefore, contacting a fire damage restoration service is crucial immediately following the disaster. These companies can send a team to begin pumping out your facility and drying it completely.

2. Cleaning and Disinfecting
Once your facility is dried out, the restoration service begins removing any obvious debris. They also start sorting various items into recoverable piles. Beyond emptying the contents of the facility, service personnel also undertake the cleaning of all surfaces. Smoke damage can prove toxic if not taken care of.

3. Restoration and Equipment Assessment
Because of the chemical makeup of smoke, it is not uncommon for equipment and HVAC systems to become polluted with the substance. To ensure the safety of operations and the health of all employees, these items need immediate servicing. Once all vital equipment is back in operation, the remediation service restores the facility, ensuring it returns to pre-disaster condition.
The fire damage caused by commercial fires is often extensive, leading to potential business interruptions and delays. To reduce the disruption, it is vital to contact a restoration service as quickly as possible.

Mold Removal Safety Measures

2/3/2021 (Permalink)

specialist in PPE combating mold in an apartment Employees wear PPE to protect themselves from exposure to spores.

Mold Removal Safety Measures

When a qualified restoration company is dealing with mold growth, they will take several safety measures to reduce the spread of spores. In general, the size of the contaminated area will determine exactly what safety measures are needed. However, some mold remediation professionals decide more or fewer precautions are necessary depending on other factors. For instance, heavy growth in a small area may warrant more methods to reduce spreading spores. The major safety measures include Personal Protective Equipment (PPE) and containment.

Personal Protective Equipment
Employees wear PPE to protect themselves from exposure to spores. This is because the restoration process will cause spores and other debris to become airborne, making them easier to inhale. Some actions that high levels of PPE include:

  • Breaking contaminated drywall
  • Using invasive techniques in walls
  • Removing wallpaper
  • Running fans

Limited Containment
Limited containment is when one sheet of polyethylene is used to block off a contaminated area. The plastic sheets are secured to the floor and ceiling with duct tape. Workers will leave a slit in the plastic so they can enter and exit the site. This is typically used for workspaces that are less than 100 square feet.

Full Containment
Full containment involves placing double layers of polyethylene sheets between the moldy and uncontaminated areas. This also involves creating a decontamination chamber where employees suit up and remove moldy PPE. This room must be big enough to hold all of the employees' PPE from their respirator to Tyvek suit. It must also contain a hamper where dirty PPE can be placed. The doors to this entryway are thick flaps designed to protect people working in areas without mold.
This practice is used when more than 100 square feet of your building in Jupiter, NC, is contaminated. It may also be implemented if there is a higher risk that the spores could spread to other building areas.
When performing mold removal, there are several measures that professionals will take to protect themselves and the rest of the building. The most common methods include wearing PPE and containment.

Why Your Company Needs Fire Insurance

1/7/2021 (Permalink)

Businessman present insurance concept with house on fire Fire insurance is a necessary purchase

Fire Insurance

You have to make many purchases as a business owner. You need to rent or buy a building and all of the equipment that your company needs. You cannot forget about buying fire insurance, however.

Fire Policies
In 2017 alone, fires caused more than $10 billion in property damage. The heat and flames from a fire may destroy both the structure of your building and its contents. Additional harm could come from fire suppression materials, including:

  • Foams
  • Powders
  • Water

An insurance policy can cover the costs of repairs necessitated by the fire itself or the suppression materials. Without insurance, you may have to cut into your company's profits to pay for the restoration.
Make sure that you purchase enough insurance for the property. Have an appraiser assess the value of the premises each year and adjust your policy if necessary. You may have to pay the insurer a penalty if you do not have sufficient coverage for the entire building.

Related Insurance Policies
When you purchase fire insurance, you should consider getting other related coverage for your Alexander, NC, building. For instance, your company may have to temporarily close its doors while fire restoration professionals perform smoke cleanup and similar services. Your business may subsequently endure extra expenses or lose income. Separate insurance coverage is available to mitigate these costs.
Fires may also force you to upgrade your property. Your commercial building does not have to comply with codes that were installed after the structure was erected. However, a property that is rebuilt after a fire must meet the latest codes. These updates could be quite costly. Business ordinance insurance can help you pay for these expenses.
Fire insurance is a necessary purchase that will allow you to keep your company afloat following a disaster. You may want to buy extra expenses, business income, and building ordinance coverage, as well. This will further increase the chances of your company surviving a fire loss.

Do I Need Commercial Insurance for my Business?

12/17/2020 (Permalink)

Commercial Insurance Purchase commercial insurance for your business

See How Commercial Insurance Can Protect You

When starting a new business, many owners wonder if the cost of commercial insurance is really worth the money. With the list of expenses you already face as a business owner, you can't afford to go without insurance, and here's why: commercial flooding. If you experience a broken pipe or damaged appliance, all that you have worked so hard for could be lost in an instant. See how commercial insurance can protect you from the following three common commercial water damage problems that occur in Leicester, NC.

Broken Pipe Lines
Pipe bursts and other pipe damage can occur for a variety of reasons. Any of the following pipe break situations could cost you greatly without good insurance coverage:

  • Extreme cold causes pipe freezing, expansion and cracking
  • Underground vegetation like tree roots reach underground waterlines and cause severe damage
  • Corrosion or clogging takes its toll on your commercial pipes over time leading to a break

Damaged Roof
Damaged or missing roof pieces are a common problem for commercial facilities. When roof damage occurs, your facility is no longer protected from water damage. A commercial insurance policy may cover the expenses associated with the repair or replacement of your damaged roof. These important repairs may help you avoid hiring a commercial water restoration company to fix the problems caused by unwanted water.

Severe Weather Incidents
When an unexpected storm hits, you don't want to find yourself without insurance coverage. Broken windows, wet flooring, and other flooding incidents can be a big problem in your commercial space. Avoid paying for post-storm water repair damages alone. Instead, have a flood insurance policy in place that includes coverage for severe weather incidents.

Weighing the Pros and Cons
As you contemplate the benefits of adding commercial insurance to your list of business expenses, remember the alternative costs you could face without it. Paying for a broken pipe and other water cleanup is not a fun alternative. Getting insurance coverage from the start is the best way to protect your business finances in the long run.

3 Vital Tips To Follow When Dealing With Wet Electronics

11/5/2020 (Permalink)

Wet computer printed circuit board No one wants to deal with wet electronics, but sometimes it is avoidable

3 Vital Tips To Follow When Dealing With Wet Electronics

Electricity and water just don't mix. Bad situations from flooding and other water damage in Candler, NC, can turn much worse when flooded electronics are involved if safety precautions aren't followed. If your business is in a flood, it's no surprise you'll want to salvage as much as you can. However, you have to be careful when doing so. Here are three essential tips for your safety and health when dealing with water-affected electronics.

1. Turn Off Main Power Sources
Flooding is usually unexpected and sometimes hard to prepare for, which means your electronic items were most likely left as usual. Items such as:

  • Printers
  • Computers
  • Scanners
  • Copiers
  • Phones

may all be sitting in your business suffering severe electronic damage. This means the power is still on and those items are still probably plugged in. Before removing anything, it's important to cut all power by finding the circuit breaker and turning everything off. By doing this, you can start gathering items without fear that they're plugged in while still under water.

2. Focus on More Than Wires
While most people think electricity comes from cords and that's how devices are powered, batteries are essential electric ports, too. Batteries can also be dangerous if not handled safely. When working with battery-operated or rechargeable flooded electronics, it's imperative you remove the battery.
If the device is steaming, burning or smoking, however, get away from it because it could cause a fire or chemical hazard. Seek professional water restoration help to ensure both you and your business come through the cleanup process in one piece.

3. Power Down Items When They're Drying
In addition to cutting the circuit breaker, turning off all the items you retrieve is also important. You don't know how a device could react as it dries out. It is safer if you power down the item after it's removed.
No one wants to deal with flooded electronics, but sometimes floods and water damage is avoidable. However, having a plan, contacting professionals, and staying safe can get you back in business in no time.

4 Signs You Need To Call a Restoration Company for Water Damage

9/21/2020 (Permalink)

4 Signs You Need To Call a Restoration Company for Water Damage

If faced with unexpected flooding in your business due to a storm, pipe burst cleanup, or another source, the structure of your building and assets might get damaged. If you notice any of the following four signs, make sure to call a water damage restoration company right away.

1. Mold Growth

Leaks from a broken pipe or other undetected plumbing issues can cause extensive damage to the structure of your building without you even realizing it. Often, prolonged moisture or humidity issues will lead to mold growth in your building. Since mold can easily spread if not treated correctly, you will need the help of a mold remediation specialist.

2. Structural Damage

When dealing with a pipe burst cleanup or a major flooding situation, your building’s walls, flooring, and other structural components can experience extreme water damage. If called quickly, a restoration company can stop any further destruction from happening and can address any damage that has already occurred.

3.Contaminated Water

While water that enters your building due to a pipe burst or leaking faucet is safe to be around, contaminated water that comes from a sewage backup or an overflowing river is considered category three water. If dealing with this type of potentially harmful water, you will need to evacuate the building and immediately contact a sewer cleanup company.

4.Damaged Possessions and Assets

Chances are that there are valuable possessions, documents, and technology in your building that you can’t afford to lose. While there may be some items that are unsalvageable, a restoration company can determine what items can be saved and use special drying processes to restore them.
While you might be able to deal with a small amount of water on your own, there are some situations, such as a pipe burst cleanup, where you will need the help of a restoration company. Always get the help you need quickly to get your business in Alexander, NC, back to normal as fast as possible.

Filing a Claim for Fire Damage

4/20/2020 (Permalink)

Claim for fire damage

Remember The Following Three Points

Unfortunately, when sparks consume a business, they leave it scarred and unavailable. It's a time of loss and closure, forcing business owners to sit back and wait for assistance. Opening a fire claim is one-way establishments in Enka, NC, can get back up and running, providing monetary relief to the owners. The process may seem a bit daunting, but it doesn't have to be that way. Take a few deep breaths, and remember the following three points.

1. Call Your Agent Immediately
As soon as possible, contact your insurer, explaining that your establishment has suffered from smoke and flames. Provide your policy number, initiate a claim and immediately request authorization for a fire restoration company. By doing so, you begin seeking financial assistance from the agency. In addition, this allows a restoration crew to enter your place and begin assessing destruction and need for repairs.

2. Take Protective Measures
With the fire claim open, tend to the property. With the remediation team, go in and gather any important documents. Be sure that the experts deem it's safe to do so. While inside, secure any records, particularly tax papers, expense reports, and contracts. Furthermore, at this time, the premises need to be secured. Any exposed areas should receive tarps or boards, preventing unwanted trespassers or potential weather complications. These actions protect your valuables and claim.

3. Document Hazards and Loss
Record keeping is vital as your insurance company will request documentation to validate any compensation. Thus, grab a camera and begin filming or snapping photos of the fire damage. Don't neglect anything. Whether something is going to the trash or being professionally cleaned, it deserves visual confirmation. Save these to a hard drive, emailing them to the agent in charge. In addition, as you replace items, scan the receipts, putting everything in one place.
As your fire claim is processed, remember that it's up to you to ask questions, monitor the situation and remain organized. Stay vigilant and keep records.

Maintained Building Envelopes Keep the Rain Out

3/13/2020 (Permalink)

A building envelope is a barrier keeping the exterior elements from getting inside

The structure housing day-to-day operations can easily become a second thought when focusing on running your business or managing properties in Asheville, NC. When a storm begins to brew, its aftermath can result in rain damage, which can lead to more issues down the road. A building envelope is a barrier keeping the exterior elements from getting inside. This shell or membrane includes the foundation, roof, wall systems, doors and other areas of penetration.

Keeping Water Out

A building envelope is the main line of defense from unwanted water and air entering a building, as well as function to divert water and maintain interior temperatures. A loss of integrity to any of its components can lead to water damage that requires extensive restoration and potential black mold cleanup by a water remediation expert. The damage rain can do includes:

  • Corrosion of steel rods can lead to structural damage.
  • If damaged, porous concrete can become an easy way for water to seep in.
  • Excess moisture left unchecked can lead to fungal growth.
  • Any stagnant water on the roof can begin to create cracks or begin to rot the roof.
  • Foundations can become waterlogged, leading to continued water damage problems.

Maintaining Protection

With so much on a business owner’s plate, preventing rain damage is the best way to keep things running smoothly. Adding regular inspections to the calendar helps safeguard against damage before it happens. Property owners should also have an annual inspection by a certified professional. Inspections should include:

  • Ceilings and attics have proper sealing and insulation.
  • Wall systems show no signs of cracking or separation from the foundation.
  • Windows and doors are properly installed and are not letting air in.
  • Openings such as ducts, flues and utilities are sealed.
  • Building façade should have no joint gaps or cracks.
  • Foundations have proper sloped landscaping and show no signs of erosion or cracks.

Maintaining the integrity of your building through the year can provide peace of mind that the next storm won’t turn into rain damage.

How to Best Protect Your Asheville Commercial Building from Water Damage

1/10/2020 (Permalink)

The only way to make sure there is a speedy response is to be prepared ahead of time

How to Best Protect Your Commercial Building from Water Damage

Every day, thousands of buildings experience Asheville water damage. In some cases, the damage is from storms. In others, it is from run of the mill leaks. In still others, it is from fire being extinguished -- in fact, counter-intuitively, most fires result in more water damage than fire damage. Water is the most common type of damage that Asheville buildings experience. When it is not dealt with promptly and effectively, the problem can rapidly grow from a minor issue to something costing thousands or tens of thousands of dollars. 

Here are a few suggestions for how to best protect your business from water damage and minimize the fall-out when something does happen:

Prepare An Emergency Plan

Given how integral water is to all life and to most industries, it is practically guaranteed that an Asheville commercial building will have to deal with water damage at some point. Thus, one of the best things a business owner can do is prepare for that inevitability ahead of time in order to keep losses to a minimum. Because water damage can grow exponentially if not addressed immediately, time is of the essence. The only way to make sure there is a speedy response is to be prepared ahead of time. 

Your emergency plan should include:

  • A map of the building showing where the shut off points are for water, electricity and gas plus a set of instructions on how to shut them down fast.
  • A conveniently located toolbox.
  • A list of emergency phone numbers, such as the fire department, plumbers, SERVPRO, emergency personnel, and police.

Once you have an emergency plan in place, you should focus on prevention. Inspecting vulnerable areas is a best practice.

Inspect Your Roof Regularly

  • Check all rooftop penetrations, both interior and exterior.
  • Look for water stains.
  • Check all flashing, drains and seals.

Inspect Your Walls Regularly

  • Check wall joints around doors and windows.
  • Check flashing and sealant integrity.

Inspect Your Windows Regularly

  • Check for air seal integrity.
  • Test all locks and other mechanical parts.
  • Check flashing and joints.
  • Look for water stains or mold growth on window sills and interior walls.

Emergency plans and inspections are both prevention measures. An ounce of prevention is worth a pound of cure.

Why You Shouldn't Use Bleach To Clean Mold

1/10/2020 (Permalink)

Bleaching mold alone won't get rid of the problem and may actually make the issue worse

Why You Shouldn't Use Bleach To Clean Mold

If you see mold damage on your Georgetown, NC, commercial property, your first instinct may be to apply chlorine bleach. However, there are several reasons why this is the wrong approach to fungus cleanup.

1. Chlorine Is Less Effective Over Time

A typical bottle of this cleaning solution has probably been sitting in your office or in a store for weeks, if not months. During that time, the chlorine likely escaped the plastic packaging, which makes the product less effective during mold cleanup.

2. Bleaching Does Not Kill Mold

Without proper cleanup mold can spread to the rest of your building. It is thus important to remove the roots of the mold spores as part of the cleaning process.
Chlorine, however, does not penetrate deep within porous surfaces. Even if you wipe up all the mold, the roots likely remain. Worst of all, the water in the cleaner feeds the roots and encourages renewed mold growth.

3. Bleaching Adds More Chemicals to Your Property

The last thing you want is to add more toxins during the black mold cleanup. After all, these can cause even more damage.

The Right Way To Remediate Mold

While you shouldn’t use bleach for fungus cleanup, there are other ways to address the issue. The first step should always be fixing any plumbing leaks or water buildup. This moisture is likely the source of the mold growth.
It is nearly impossible to remove mold from certain porous materials, including carpeting and tiles. You should instead throw out and replace these items.
You can scrub mold off harder surfaces by using water and detergent. However, if done improperly, this method can make the problem worse. You are better off contacting mold remediation specialists who will know the right methods to use.
The fungus cleanup process is complex. Bleaching mold alone won't get rid of the problem and may actually make the issue worse. That is why experts are available who can disinfect your building properly.

Keeping Moisture Outside To Protect your Business Property

12/23/2019 (Permalink)

You may hear restoration professionals talk about a building envelope when it comes to keeping moisture out of a property

Keeping Moisture Outside To Protect your Business Property

For a business in Enka, NC, keeping moisture from rain damage outside can help prevent additional damage. This is a large part of why you may see a local storm damage restoration service tarp or board over damaged areas until repairs can be made. However, it’s just as important to keep the water outside the company building before any storm damages occur. Maintaining the following three things may help.

1. A Drainage System

You may hear restoration professionals talk about a building envelope when it comes to keeping moisture out of a property. The concept is simple enough in the terms that the walls and roof of a structure create a protective barrier around everything inside, enveloping them in a rain free space. A drainage system is one of the key details of the functionality of this concept. Rain flows off the roof into the gutters and then is directed away from the structure. Maintaining a working drainage system is important to keeping rain out of the company building.

2. Working Ventilation

If left unattended rain damage can lead to black mold. In many cases, maintaining a working ventilation system can be a good mitigation measure. A properly working unit can keep the airflow moving which may help keep the area dry, preventing one of the conditions in which mold likes to grow.

3. Fixing Problems When Found

Another thing that comes highly recommended by many professionals is to fix any problem areas when you find them. This may mean cleaning out gutters, having a roof inspected, or repairing leaking windows. Fixing issues like these will not only help prevent potential damage with the next storm, but may also help your business avoid costly repairs down the road.
Whether your company building has rain damage, or you’re just trying to mitigate potential problems, it’s important to keep moisture outside. Maintaining your drainage and ventilation systems may help with this, as well as fixing any potential problem areas as they;re found. If you have any questions, or need repairs, you may want to consider contacting a professional restoration service.

3 Water Damage Mitigation Tips for Your Business

9/23/2019 (Permalink)

Broken pipe in Alexander, NC

3 Water Damage Mitigation Tips for Your Business

When you have a company located in Alexander,NC, then you may be concerned about potential water damage. Fortunately, there are a number of steps you can take to help protect your company. These steps include

1. Take Care of Damage Quickly

When dealing with broken pipes, it's important to take care of any damage as quickly as possible. Doing so as soon as you can may help prevent long-term issues, and may also help with any insurance claims. You should inspect your property for any damage on a regular basis so that it can be caught quickly. Pay special attention to areas that may be prone to damage such as the roof, or areas of older plumbing. It's also a good idea to inspect the areas around any appliances that use water such as a break room coffee pot or refrigeration unit.

2. Contact a Professional

If your company property does experience water damage it's important to contact a water damage restoration service as quickly as possible. These professionals are trained to deal with a variety of damage types, and may be able to answer any questions you might have.

3. Prepare Ahead of Time

It's also a good idea to prepare for a water cleanup beforehand, especially if you know a storm may be headed towards your area. Such preparations could include the installation of sump pump into basement areas, storm shutter installation, sandbagging any potential flood spaces, making sure landscaping slopes away from the building, and backing up any important documentation. When done ahead of time these steps may help prevent damaged.
There are many things you can do beforehand to prepare against potential water damage. Pay attention to the conditions in your area so you can take the proper precautions ahead of time. If you do find damages it's important to take care of them as quickly as possible to help prevent future issues. You may also want to consider contacting a professional for any repairs you may need, or any mitigation tips they can recommend specific to your business.

What Does Business Interruption Insurance Cover?

8/16/2019 (Permalink)

Business interruption insurance

Fin Out What Business Interruption Policy Covers

To keep your business in Bingham Heights,NC, running smoothly after a fire incident, you need to have more than just fire insurance. Business interruption insurance protects your business in the event of a fire by covering the expenses associated with closing down your business temporarily. If you’re considering investing in this type of insurance, here is an overview of what the policy covers.

Lost Income

Business income insurance covers the profits that you would have earned if the fire had not taken place. This lost revenue is calculated using your financial records. Having your income covered by your insurance policy can help give you peace of mind when you’re already dealing with a stressful situation.

Operating Expenses

In addition to the profits you lost, your business’s typical operating expenses are covered in an interruption insurance policy. These expenses may include:

  • Electricity
  • Utilities
  • Supplies & equipment
  • Rent
  • Employee wages

Expenses such as electricity and utilities help your business run as it normally would had the fire not occurred. It’s also important to ensure that employee wages are covered so that you don’t lose workers while you recover from the incident.

Moving Expenses

Many business interruption policies also cover the costs of moving your business to a temporary location. These expenses may include the costs of both moving and rent. Having moving expenses covered can help ease the transition period while you and your employees adjust to the new location. It’s therefore a good idea to confirm that these costs are included in your insurance policy.
With interruption insurance, your business can recover from a fire loss and continue functioning as it normally would. However, a good insurance policy cannot erase the toll that the fire has taken on your building. Call commercial building fire restoration services as soon as possible in order to help your building in Bingham Heights,NC, recover from fire damage.

Common Locations for Roof Leaks

4/10/2019 (Permalink)

if you have mold damage call SERVPRO of Asheville West

If the top floor of your commercial building in Enka, NC, has water damage on the ceiling, the most likely cause is a leaking roof. It's important to locate the source of the leak and get it fixed so that you don’t end up with a black mold problem. Mold can start to grow in as little as 24 hours after water damage has occurred, so time is of the essence when it comes to taking care of this issue. Check the following areas of your roof for leaks so that you can fix it quickly.


The substrate is the base part of the roof to which other materials are applied. Substrate boards serve several purposes:

  • Support insulation
  • Hold waterproofing materials
  • Improve fire resistance

This layer is the main barrier between the outside of your building and the attic. If the substrate boards are damaged, you are likely to experience a ceiling leak the next time it rains.


A damaged shingle can let in unwanted moisture that may eventually result in black mold. If your shingles are broken, everything underneath them is at risk. Wet or moldy insulation is ineffective and will need to be replaced. Finding the problem early can significantly reduce the likelihood of mold as well as the cost of the water or mold remediation services.


The third place you may find a roof leak is where two different parts of the roof meet. Anywhere there is a joint, there is the opportunity for a weak spot. Having your roof inspected regularly can tell you if you need more caulk or need to replace the flashing in the joints on your roof.

Any time you see water damage on your ceiling, particularly on the top floor, you may have a small window of time to mitigate before black mold starts to grow. To protect your building from secondary damage, call remediation experts as soon as you notice the problem.

Rental Fires: Know Your Responsibilities

1/10/2019 (Permalink)

Apartment fire in Asheville, NC

Rental Fires: Know Your Responsibilities

Covering the damages of a devastating fire can be hard enough, but when a rental property is involved, the complexities can quickly multiply. Who pays for what? These are some of the questions that you may face, and if you don’t know the answers in advance, it can cost you big time. Here are three important things to know about damage coverage after a Asheville,NC, rental property or apartment fire.

In general there are two possibilities for who is responsible for fire damage from a rental or apartment fire. Those are:
The landlord
The renter

Each of those stakeholders has a specific set of requirements to ensure full coverage. Knowing them well in advance can make everything go more smoothly.

Landlord Responsibilities

Any time an owner lives off site from renters, they will need to have insurance for the rental property. Property owners insurance typically covers damages to the structure, electrical system, plumbing and major appliances. It’s important to note that not all policies cover the latter, so when shopping for insurance, find a policy with the most comprehensive coverage. It may cost a bit more, but it’s worth it in the end when you don’t have to come out of pocket.

Tenant Responsibilities

While property owners’ insurance covers the structure of a building, it’s up to the renter to cover the contents. This is the case for a residential property as well as a commercial property. The renter must file a claim to be reimbursed for things like personal property, furniture or even important equipment. Don’t make the mistake of avoiding such insurance: Property owner’s are under no legal requirement to cover the contents lost in the fire.

Don’t make the aftermath of a rental or apartment fire harder than it has to be. Familiarize yourself with your responsibilities when it comes to fire repair to minimize stress.

Electronic Components and Water Damage

12/31/2018 (Permalink)

Many parts of your business infrastructure in Leicester,NC, have various electronic elements to supply power and create control interfaces. Unfortunately, these pieces of equipment can be some of the most adversely affected by a flood. Consider the following specifications and guidelines about when repairs and replacements are necessary for your flooded electronics.

1. NEMA Guidelines

One of the most reliable sources of information regarding water-damaged equipment is the set of standards created by the National Electrical Manufacturers Association (NEMA). While this organization advises that any specific questions should be answered by the company that created the product, NEMA does offer a handbook with general guidelines about the types of components that are the most prone to damage from water.

2. A Few Examples

Some components are especially susceptible to electronic damage from flooding and will likely need complete replacement. Molded case circuit breakers, low-voltage fuses and many switch types are difficult to assess and repair even by the manufacturer. Likewise, many relays, signaling systems and components using semiconductors and transistors may need to be replaced. Flooded electronics such as motors and wires can succumb to oxidation and corrosion after water contact and should be inspected accordingly.

3. Safety

Even repairable components may require extra steps as indicated by an operator’s manual or by direct contact with the manufacturer. In any situation involving a powered appliance, power must be turned off at the circuit breaker before attempting any assessment or repair. Additionally, some components such as batteries can become hazardous as a result of water damage, leaking pollutants or caustic agents into the surrounding area. Circuit interrupters and surge protectors can develop shorts quickly during flooding, meaning that other electronic devices are subsequently prone to damage.

A bit of general knowledge regarding flooded electronics and their status can be helpful in solving urgent problems. Contact a local qualified water damage specialist for additional information about how to keep your business functioning after a flood event.

Cleaning Up Contents After Flooding

10/17/2018 (Permalink)

Recovering from storms and flooding doesn't just affect the restoration of your building; it also involves the equipment, furnishings, and inventory of your business. You'll have more than structural damages to address, you also need to know how to handle content cleaning throughout offices and other commercial properties.

Some of the most common means of cleaning the contents of buildings include

  • Abrasive cleaning
  • Foam cleaning
  • Dry cleaning
  • Immersion cleaning
  • Spray and wipe efforts

Saving Porous Materials

If you had the chance to waterproof your properties and belongings, you may not have to face too many losses. However, you may find that porous materials have been affected by black water and contaminated beyond the point of content cleaning. It's best to simply discard those items and then turn your focus to other belongings. Important contracts, records, photographs, documents and other paperwork may be salvageable through document restoration efforts.

Cleaning Up Non-Porous Equipment and Supplies

Most non-porous equipment can probably be saved. Even electronics, such as computers and printers can often be salvaged with proper content cleaning steps. Minimize losses and confusion by completing an inventory of items, the type of damage they suffered, whether you have warranties for equipment, and similar information. These efforts can speed up the recovery efforts and help you when the time comes to file an insurance claim.

Remaining Restoration Efforts

Discuss the remaining work with commercial flood restoration professionals. Depending on the extent of the damage and the length of time needed to complete restoration, it may be best to move out during the cleanup. Discuss this option with your insurance provider; there may be some coverage to help with the costs of moving out while maintaining daily operations.

After a storm hits, remember that safety should be your top priority. Stay out of flooded spaces. Follow established emergency protocols and follow any evacuation instructions issued by Candler,NC, officials. These steps should put you on track to recover more fully from the effects of storms and flooding.

Business Interruption Insurance: Understanding Your Coverage and Your Needs

9/17/2018 (Permalink)

As a business owner, you have many day-to-day concerns, but most likely a broken pipe and flooding are lower on that list; however, large water damage can shut your operation down for possibly weeks. This type of disaster, the temporary loss of business, may be covered under your current policy under the heading of business interruption. If you’ve never heard of this coverage, and there’s no shame in that, you want to read through the questions below to learn the basics.

1. What Is Business Interruption Insurance?

Business interruption insurance is just what it sounds like, a policy to protect your business in case of any significant interruptions due to unforeseen damage or disaster. Primarily, these policies aim to minimize your loss when your business is forced to shut down due to restoration efforts. These policies can float your business by instituting what they call policy limits.

2. What Are Policy Limits?

Policy limits refer to the amount of money that your insurance policy will provide the business after experiencing a shut down due to a disaster, like flooding. It is important to ensure that the policy limits offered will be enough to cover your typical operation needs; however, policy limits can vary based on location and type of business.

3. Why Do Costs and Policy Limits Relate to Business and Location?

Most of the business interruption insurance plans, while typically a part of your overall coverage, can vary in price and policy limits depending on the type of business and the location. This variance is due to the overall risk to the insurance company. For instance, living in Asheville, NC, the risk of weather damage is high, and if you couple that with a restaurant, with an increased chance of fire, then insurance coverage will likely be more expensive with lower policy limits because of the increased likelihood of a payout.

The cost associated with business interruption insurance should not worry you as a business owner, as they are likely already figured into any commercial coverage. What should concern you is operating a business unprotected with low policy limits, leaving yourself and your property vulnerable to disasters, like flooding.

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Best Ways to Prevent Mold Damage

7/13/2018 (Permalink)

Are you a proactive business owner in Asheville, NC? If so, you may want to start addressing mold and water damage before either is a problem. Taking preventative steps can help reduce the need for a major cleanup in the future. With the help of your commercial mold cleanup professional, you can finish projects in your building that could help prevent mold damage.

• Tackle Repairs: Promptly taking on repair projects can stop mold growth before it happens. Even small issues, like a slow leaking pipe, should be taken care of right away. If the small leak is left unattended, water may start to pool within your walls or under your sink. This pool of water can encourage mold growth in as little as 24 to 48 hours.
• Perform Maintenance: You can't always stop a pipe from bursting. Sometimes disasters happen without any warning. However, performing regular maintenance on your plumbing may help prevent water damage that could lead to fungus growth. A functioning plumbing system is less likely to malfunction than one that has not been repaired or cleaned in decades.
• Remove Humidity: Humidity can be a big problem in any commercial building. Managing the humidity levels and removing excess moisture from the air are big steps in mold prevention. If you leave your building with 70 percent humidity for a long period of time, your chances of mold growing in that environment are high.
• Schedule an Inspection: Regular inspections can also help prevent mold damage. An inspector can check every nook and cranny of your building for signs of mold. If the fungus is caught early, the cleanup process will likely be less intensive than if the growth had spread.

Being proactive in the maintenance of your building is the best way to stop mold damage from ever taking place. Knowing where water damage is most likely and watching that spot can help keep your business running smoothly. Visit for more information on mold. 

Facts About Saving Water Damaged Electronics

6/19/2018 (Permalink)

Whether you live in Tallahassee, Florida, or Asheville, NC water damage can have a devastating effect on your company’s electronics. That is because water contains sodium, electrolytes, and minerals that are considered effective electrical conductors. So, when previously flooded electronics are dried and plugged in again, the remaining minerals can create connections that should not occur.

Saving Items

If the electronic device was plugged in at the time it encountered the water, the chances are slim it can be saved. The active electricity can create a current through the minerals in the water to damage the circuit and burn the device. If the device was not plugged in, there are generally four ways to tell if the item can be saved. They are:

• Was the device plugged in?
• How long was the device submerged?
• What type of battery is in the device?
• What type of water flooded the area?

Additionally, some unplugged devices still contain power by using a battery. Each unit should be individually checked and cleaned to see if the flooded electronics are salvageable within the machine.

Dirty Water

Flood water is generally classified as dirty water. Whether it drips from the ceiling, overflows from a toilet, or rushes in from the river, the water can pick up contaminates as it passes over and through areas. After tainting the liquid with chemicals, dirt, and bacteria, the fluid can become seriously dirty and can coat the device with unwanted materials, thus causing electronic damage.

One of the first things to do after a flood is to remove standing water. Sadly, the longer the machines are exposed to the dirty water the more the devices can corrode. The minerals in the water can also begin to accumulate on critical circuits and destroy the connections as the liquid covers the device.

Checking Connections

Water can damage and destroy flooded electronics. By quickly removing water and checking electrical connections, it can be easy to decide whether an item may be saved or not. Unfortunately, the only way to tell for sure is to clean the device and check the connections. Visit for more information on commercial water damage

3 Ways To Protect a Commercial Building's Roof After a Fire

5/22/2018 (Permalink)

Give SERVPRO a call after commercial fire damage.

When your Asheville, NC commercial building is damaged by a fire, it can be difficult to know how to proceed in the aftermath. Smoke and fire issues may have affected your inventory and the building’s electrical and plumbing systems, which may need extensive repairs. One challenge you might be facing is how to protect your building’s damaged roof until fire cleanup and restoration can take place. However, there are a few methods you can use to prevent further problems with this structure and lower repair costs as well.

1. Use Emergency Tarps

If your building’s roof has been damaged by fire or by actions taken to put out a blaze, covering holes and other affected areas can protect it and the interior of your building as well. Snow, rain and hail can inflict further damage and weaken fire-damaged parts of the roof, which can increase the risk of collapse. Calling in emergency tarp services to protect the structure can also guard the interior of your building from the elements, especially during the winter months.

2. Have the Roof Professionally Inspected

You can help reduce further damage to your building’s rooftop by only allowing access for roof repair and inspection specialists. The fewer people who walk around near the damage, the lesser the strain these areas endure. Only contractors, insurance adjusters and the building’s owner should have access to the roof until repairs can be made.

3. Include Interior Protection

If you are waiting for a fire cleanup and restoration company to come in and make repairs to your building, you may want to clear any vulnerable interior areas of inventory or equipment. While tarps provide some measure of protection, moisture can still seep in and affect valuable items. Clearing these rooms can reduce the risk of damage to computers and other sensitive machinery.

Protecting your Asheville, NC commercial building’s roof after a fire can help reduce repair costs and make fire cleanup easier. This can give you peace of mind as you continue with the restoration of your property and work to get your company up and running once more. Visit for more information on commercial fire damage

3 Tips To Prepare Your Commercial Building for a Spring Thaw

4/21/2018 (Permalink)

As the weather changes in Asheville, NC and warmer temperatures arrive, thawing can cause flooding and water damage inside your commercial building. Melting snow and ice may cause creeks and rivers to overflow their banks, and heavy spring rain may cause your roof to leak. However, you can protect your building and prevent costly repairs by preparing for a spring thaw.

1. Check the Basement Sump Pump

Your building’s basement can be especially vulnerable to water damage caused by a spring flood. Stored office supplies, furniture and company records may be destroyed if your basement floods, but you can protect them by ensuring that your building’s sump pump is working. Call in a flood cleanup and restoration company to have your unit tested and for advice about how to minimize the risk of basement flooding.

2. Ensure Exterior Pipes Are Insulated

While a flood can be a common occurrence during the spring, rapid changes in temperature during the overnight hours can cause your building’s pipes to freeze and thaw repeatedly. If the building’s exterior pipes are already insulated, leave them as they are until overnight temperatures rise above freezing. A frozen pipe may burst and cause severe water damage to your building, so keeping pipes wrapped until the cold weather passes for good can prevent sudden floods.

3. Check Drainage Systems

Your commercial building may be vulnerable to floods if its drainage system is outdated or not working properly. Flood drains, roof drainage and downspouts should all be checked as the weather grows warmer to ensure that water is being drawn away from your building. If the building has a gutter system, you may want to have it cleaned and inspected as winter draws to a close.

Flooding can be common in Asheville, NC when warm spring weather melts away winter’s snow and ice. However, you can protect your commercial building from water damage by preparing for the spring thaw and the floods it may bring.
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Three Steps to Bad Weather Preparedness

3/20/2018 (Permalink)

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Business owners in Asheville, NC are familiar with handling many crises, big and small. Sometimes, however, there are situations that are completely out of their control, such as natural disasters. Sooner or later, most businesses will be affected by bad weather, such as a snowstorm. Unless appropriate steps are taken, those business owners, their employees, and their property could be in danger. How can you, as a business owner, take steps to protect against storm damage?

One: Create a Plan

Plans for bad weather procedures must be two-fold: a policy for business and employee action during bad weather, and an outlined plan of escape for emergencies. If the power goes out because of a snowstorm, for example, you may be able to keep some of your business operations up and running with a plan in place. If bad weather has made it dangerous for employees to remain in the building, an emergency plan focuses on protecting the safety of the workers.

Two: Consider Alternative Work Situations

Inclement weather procedures may include plans for employees to watch the weather and potentially work from home. Setting up lines of communication to be used if employees are working remotely is an important part of this step. For example, if employees recognize that bad weather is an issue, how will they know whether to stay home? To whom should they report during the day? Before bad weather hits, employees should know whether to look for an email or expect a phone call.

Three: Protect Your Physical Property

There are many preventative steps you can take to protect property in Asheville, NC. These include setting up a battery backup for critical electronics and routinely backing up your information, so it has been saved before bad weather hits. Get the best recommendations from a restoration expert who is knowledgeable about the most common disasters in your area.

Creating a plan for emergencies, considering alternative work situations, and protecting your property are precautions that could decrease losses whether you’re exposed to a snowstorm or a pipe burst from freezing temperatures. Visit for more information on commercial storm damage

How Best To Proceed With Fire Restoration

2/14/2018 (Permalink)

Absorbing everything that has happened once a fire has been contained can be a lengthy process, both mentally and emotionally. Unfortunately, dealing with the fire restoration process and calling on your fire insurance is a far more time-sensitive issue. Smoke, soot and water damage in commercial buildings in Asheville, NC should be addressed quickly, as the effects can be detrimental to everyone’s health and safety. Learn how to start and manage the fire cleanup process with these important tips, and get help to begin the difficult task of smoke cleaning from the affected areas.

*Consult professionals before taking any first steps yourself. The charred and damaged areas consumed by the fire can be highly dangerous, whether due to unstable structures or dirty water and soot left behind that could potentially make you sick. Waiting for the fire department to give the all-clear signal before entering the building is crucial.

*Get estimates regarding restoration and cleaning fees. Fire restoration can come with an expensive price tag, depending on the significance of the repairs needed. Initiate the steps necessary to determine what your insurance company will cover, and be sure to keep all agreements in writing to cover yourself legally.

*Start hiring fire repair and board-up services — and keep any receipts related to the fire damage. Professional cleaners are vital to the restoration process to ensure the area is safe for people to inhabit again, while board-up providers can keep company belongings secured while you’re away. Meanwhile, it’s important to keep all receipts in a safe place for your personal records and to have copies handy for your insurance company, as well as for tax purposes.

Clearing away smoke damage through fire restoration procedures is essential to the health and safety of everyone involved. Take the necessary time to contact your fire insurance representatives and invest in proper smoke cleaning for the sake of all who were affected by the tragedy.

Visit for more information on commercial fire damage.

Category 1 Water Does Not Mean Category 1 Water Damage

1/19/2018 (Permalink)

Any broken pipe or supply line in commercial buildings in Asheville, NC, can lead to severe water damage. Experts in commercial restoration know that no two water damages are alike; a lot depends on the category of water involved. If you’re dealing with water damage due to category 1 water, you are exposed to sanitary water. Clean water does not pose substantial risk to your health. What is category 1 water exactly, and what damage can it cause?

1. What Is Category 1 Water?

Category 1 water starts from a sanitary source. Examples for sanitary sources are faucets, toilet tanks, and drinking fountains. Water that falls into this category poses minimal risk of exposure through inhalation, skin, or oral consumption. Nevertheless, be advised that this water can turn into unsanitary water based on time and temperature. Just because it’s category 1 water doesn’t mean that it cannot cause extensive damage. Clean water can cause four types of water damage.

2. What Are the Main Types of Water Damage?

  • Class 1 is the easiest to deal with as only small amounts of water are involved. Absorption and evaporation are minimal issues. The damage is limited to one room or one specific area. Carpet is only slightly or not affected at all, and only materials with low porosity have absorbed water.
  • Class 2 damage is characterized by larger amounts of water and a higher evaporation rate. At least all the carpet in a room is affected and walls are soaked in water up to 24 inches. The structure and substructure have absorbed moisture.
  • Class 3 water damage means that enough water has filled the area to be evaporated into or absorbed by everything in the room. It’s not uncommon that the water comes from overhead. Walls, insulation, ceilings, carpets, and sub-floors are saturated.

  • Specialty drying situations fall into class 4. Enough time has passed for water to affect materials with low porosity, including brick and concrete.

Clean water might be sanitary but it can be responsible for extensive damage. As soon as you notice a broken pipe or supply line, it’s important to take action.

Visit SERVPRO of Asheville West at for more information about water restoration.

Working With Employees After a Commercial Fire

10/23/2017 (Permalink)

Working With Employees After a Commercial Fire

In the aftermath of commercial fire damage, it is imperative that all members of a company act as a team. Fire damage from an electrical fire or utility room fire can happen even when there is a fire sprinkler system on the premises. An electrical fire or utility room fire cause all kinds of commercial fire damage that may create problems not only for the owner but for all employees. Soot damage and smoke damage from fire during the work day can also pose serious hazards for employees, making it hard for them to know what to do. Those who are okay should be prepared to help with fire restoration efforts and offer assistance for anyone working to combat the fire such as a firefighter with a fire hose and fire truck. They should also be prepared to help with any minor fire suppression efforts that may done while the fire is being put out.

Advanced Training

Given how common fire damage is, it helps to train employees to recognize soot damage, smoke damage and fire damage to their work spaces. Any company owner should be prepared with training to help the employees spot an electrical fire or utility room fire. They should know how to recognize a fire sprinkler system and how to turn the fire sprinkler system on or off. They should also know how to work with a firefighter with a fire hose and a fire truck as well as the fire sprinkler system. Employees should be trained in advance to help with fire suppression methods and to assist those employees who may be overcome with smoke damage and soot damage during any potential commercial fire damage. An employee should also know how to work with fire restoration companies that may be hired to help with issues such as fire damage, soot damage and smoke damage in the aftermath of an electrical fire or utility room fire.

Immediately After the Fire

Immediately after the fire, the employees should know how to respond to any firefighter with a fire hose and fire truck. They should know when to lend a hand and when to simply get out of the way. The same is true of the aftermath of the fire. When the fire is over and the firefighter with the fire hose and the fire truck have left, it's important for the employee to know what to do help with any planned fire restoration and fire suppression efforts so that the commercial fire damage can be done quickly. All employees should realize just how much damage any fire can cause. An employee should know what to do once they spot a fire and once the fire has been put out. All employees should also know what to with their own area after there has been a fire. They should understand that the fire may have damaged their own possessions as well as other area of the business. An employee should be prepared to follow the instructions of the firefighters as well as the company owner and any fire restoration officials.

Long Term Clean Up

When the fire has been put out and gotten under control, the employees can help with any fire suppression efforts. A professional company can go in the space and help clean it out. Once they have determined what needs to be done, it is imperative that employees understand what they are doing and why. An employee can help by providing an inventory of their items in the area and where they were stowed. They can also help the company by pointing the exact layout of the area where the fire started as well as any other areas where it may spread once the fire began. Employees can also help by letting the company do its job and waiting until the entire process of fire cleanup is fully completed.
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Your Asheville Commercial Property Has incurred Water Damage, Now What?

11/7/2015 (Permalink)

SERVPRO Will Extract the Water to Mitigate Damage

SERVPRO: Your First Choice For Commercial Water Damage Restoration in Asheville

When you find that your commercial property in Asheville has been impacted by water damage, it's critically important that you secure professional restoration services. And when you start your search for the ideal team of water damage specialists, the search should stop with SERVPRO. Following is some important information regarding the premier commercial water damage team in your area.

 Ever since 1967, we've been offering commercial clients the high-quality services that ensure getting their business restored to its pre-water damaged condition as soon as possible. Because of our commitment to operating ethically and offering excellent customer service, we maintain an A+ rating with the Better Business Bureau. Testimonials abound indicating a very high degree of customer satisfaction.

What We Do. Here at SERVPRO, we understand that there is a wide range of services that our commercial property owners in Asheville may require during the course of normal business operations or when a serious event occurs affecting their property. For this reason, we're pleased to offer all of the following remediation services provided by our IICRC-certified technicians:

Water removal--for floods or large volumes of water we use truck mounted powerful water pumps, sump pumps, and wet-vacs.
• Mold remediation--inspect, replace porous materials like drywall, clean and wipe down, HVAC vacuuming, air scrubbers and foggers for removal of odors.
• Structural drying--high-velocity fans (air movers), dehumidifiers that may incorporate chemical or refrigerant extractors.
• Soot and smoke removal--special tools and chemicals for wiping down, mitigate staining, using foggers for odor entrapment
• Decontamination-sewage backup protocols to ensure containment and sanitizing

We are also pleased to offer the following reconstruction solutions:

• Commercial emergency board-up post-fire or water damage for safety and security of the building and business assets.
• On-site power--portable and heavy duty generators.
• Inventory control--special form--CCIS to categorize damage with options for repair, discard or replace. We work with insurance adjusters for expedient execution of damage and inventory control.
• Pack-out and storage--remove for cleaning at our cleaning facilities and storage of business assets.
• Structure repair--we offer our services and gladly work with your contractors to repair and restore your business in Asheville to pre-water damage condition.
• Creation of crawl space vapor barriers--reduce moisture levels to inhibit mold growth and structural damage.

Our contents restoration services include restoring carpet, heirlooms, antiques, office equipment, electronics, and upholstery. We are also experts in drying documents that are a top priority to prevent deterioration.

Our Customer-Centered Outlook

As an industry leader with over 1,650 franchises, the professionals of SERVPRO have come to realize that the key to success is maintaining a customer-centered outlook. For this reason, our technicians work directly with clients to ensure that we gain a full understanding of their needs and preferences. Additionally, we make sure that clients are fully cognizant of each step of the cleanup, drying, and repair processes that we execute. Finally, we do all that we can to keep clients informed of their rights with insurance providers.

Choose SERVPRO. When you find that your commercial property in Asheville has been impacted by a natural disaster or a ruptured pipe, that results in water damage, there's only one company to call: SERVPRO. Our goal is to get your business back in business.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Asheville West has the training, equipment, and experience to handle large commercial water or flooding damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond immediately to mitigate the damage and manage the restoration project through to its completion. Call us. (828) 684-8506

The Benefits of Securing Commercial Fire Damage Restoration Services in Asheville

11/6/2015 (Permalink)

Fire Damage Can Be Costly to a Business

In Asheville, Commercial Fire Damage Restoration is Completed by SERVPRO

No business owner in Asheville wants his property to go through a commercial fire damaging event. Fires are never on a day's agenda, but by following a preventative plan you may avoid an incendiary occurrence at your place of business. But if your commercial property is adversely impacted by fire, it is now part of your agenda. The priorities of limiting damages and minimizing out-of-pocket-expenses for the restoration services are of the utmost importance. Hiring a team of uniformed, trained technicians from SERVPRO can offer effective, expedient commercial fire damage restoration services. Protecting your asset is our number one priority.

Professionals Have Industry Experience

The extent of the commercial fire damage and the type of business or service determines our restoration and cleaning steps. Assessing visible fire damage and pre-testing damaged items are critical first steps. Our fire damage restoration specialists have been trained according to IICRC guidelines. And with additional in-house and corporate courses we surpass the industry standards for commercial fire damage restoration.  Though each fire is unique, SERVPRO follows a protocol that goes from assessment, water removal (if applicable) and drying, cleanup, content restoration, to mold remediation. Deodorizing smoke odor and removing its source will return the air quality to pre-fire levels. A final walk through with you, to guarantee your satisfaction with our service, is the final step.

SERVPRO Use Specialized Equipment

Industrial grade equipment is needed in conjunction with properly trained and experienced technicians for fast and efficient commercial fire damage restoration. We can utilize truck-mounted water pumps and portable wet-vacs for the water extraction. The drying continues with air movers (high-velocity fans) and dehumidifiers--both refrigerant and chemical models. Cleaning with the use of special sponges, products, and chemicals according to the IICRC guidelines continues the fire damage restoration process. We can ship to our cleaning facility furniture, electronics and business machine. We even offer document drying to save business paperwork. Portable foggers, low and high volume models, remove odors and their sources. We complete commercial fire damaged service with your walk through.

Let The Professionals Of SERVPRO Assist You Immediately

As a business committed to offering cutting edge commercial fire damage restoration services in Asheville, SERVPRO offers fast solutions from friendly people. To expedite the initial service, thus limiting costs and "closed for repairs," we will prepare an estimate that complies with insurance industry standard guidelines. We cooperate and coordinate with insurance adjusters, upon request. This will accelerate the claim's resolution.  We offer 24/7 emergency services and also recognize how anxiety-inducing a fire can be. SERVPRO will get you back in business like it never even happened.

Locally Owned Company with National Resources

SERVPRO of Asheville West can respond immediately to your commercial fire damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,650 Franchises with special Disaster Recovery Teams placed strategically throughout the country. We are faster to any size disaster. Call us for help. (828) 684-8506