Recent Storm Damage Posts

What You Should Know About Flood Damage as a Tenant

2/12/2019 (Permalink)

Storm Damage What You Should Know About Flood Damage as a Tenant Ask your insurance agent if you are covered.

As A Tenant Am I Covered?

When a storm or flood affects the home you’re renting in Enka,NC, it’s easy to feel overwhelmed. However, knowing what renter’s insurance will and will not cover can help to eliminate some of the stress that comes with the restoration process.

1. Landlords Can Help Prepare for Floods

Mitigating the amount of damage that a flood can cause can help to protect your home. Before a storm or flood occurs, the landlord of a property can often take steps to prevent major damage from occurring, such as using tarps on roofs and boarding up windows. Additionally, your landlord can provide you with important information about how to evacuate if it becomes unsafe to stay in your home.

2. Tenants Cover Property Losses

Although it’s helpful to move important items, such as legal documents or items of sentimental value, in waterproof containers before a storm or flood, you may not have much warning before a flood occurs. As a result, valuable items may become damaged. The tenant is responsible for any personal items that were damaged in a flood, but renter’s insurance will cover the cost of replacing those items. It can be helpful to document the damage so your insurance company can give you fair compensation.

3. Landlords Cover Structural Damage

While the tenants’ insurance coverage will cover the cost of personal property damage, the landlord is responsible for fixing any structural damage that occurs as the result of a storm or flood. Structural damage can include damage to your home’s roof, pipes and more. However, if your items become damaged as a result of structural damage, you as the tenant are still responsible for replacing those personal belongings.

As a tenant, it can be useful to know that landlords can help to prepare you and your home for floods and storms; it’s also useful to know what your renter’s insurance will and won’t cover. If your home has been affected by flooding, it may be helpful to contact water damage restoration experts.

What To Do In The Aftermath Of A Disaster

12/29/2018 (Permalink)

Storm Damage What To Do In The Aftermath Of A Disaster Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity.

Asheville disasters come in many forms: floods, fires, tornadoes and hurricanes to name a few. Although each type of catastrophe brings its own brand of devastation, there are a few standard steps to be taken following any kind of calamity. Those steps will help ensure that you, your family and those around you avoid further hazards in the immediate aftereffects of a disaster.

What to Do, Following a Disaster

Asheville disasters invariably cause individuals to be confused and in a general state of shock. Things are chaotic and frightening. While it is unlikely that anyone is completely prepared for a major catastrophe, having the knowledge of what to do and what not to do will help ensure that you and those with you will be as safe as possible.

  • The first thing to do is to remain calm and stay level-headed. You must keep your wits about you to avoid losing control or causing others to panic. Seeing you calm and in control will help those around you to have confidence in you and themselves; clear heads are required at this crucial time.
  • Take a quick assessment of individuals that were nearby before the Asheville disaster. Take a head count to make sure all are accounted for. No matter how tempted you are, resist calling distant friends or family right away to tell them you're OK. Telephone communication should only be for emergency or survival purposes. Tying up lines could impede emergency personnel.
  • If emergency personnel are not in immediate vicinity, call them immediately. Help any injured individuals that may be present. Apply first aid if possible and try and keep them warm and alert. Make sure they understand the situation and are as calm as possible.
  • If you plan on entering a building for cover, make sure it is still structurally sound prior to entering. Pay attention to walls, ceilings, floors and support beams. Make note of broken gas lines or downed power lines and stay away. If fire or police professionals are present, ask if it's safe to enter. If they say no, don't go. If the building is yours, call a professional catastrophe remediation service like SERVPRO. They're trained to inspect and evaluate the structural integrity of the building. They will formulate and execute a cleanup plan, and help you with insurance issues. If you have documentation or videos of your property before the disaster, that will help.

Why Choose SERVPRO of Asheville West?

We're Faster to Any Size Disaster

When a storm hits your Asheville home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

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We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Asheville West has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

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We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

4 Ways to Prevent Mold After Your Home Floods

9/17/2018 (Permalink)

Storm Damage 4 Ways to Prevent Mold After Your Home Floods Mold can grow in your home after a flooding in the Asheville area

You should act immediately to prevent mold from starting to grow in your home after a flood in Asheville, NC. Document the damage for insurance purposes and then take steps to dry out your home. Mold growth can start within 24 hours of flooding, but you can limit the likelihood that it will become a serious problem. Here are four ways to prevent mold after a flood.

1. Get Rid of Moisture

The most important mold prevention method is eliminating the presence of standing water and residual moisture. Depending on the severity of the flood, you may want to hire a professional water damage restoration service to pump water out of your house.

2. Clean the Affected Area

Water from a flood is considered Category Three or black water, meaning that it may contain chemical contaminants or sewage overflow. Areas of your home exposed to flood water should be cleaned before being dried and restored.

3. Thoroughly Dry the Affected Area

In addition to air movers or fans, you may also want to use dehumidifiers to dry out porous or semi-porous building materials and contents. You may need to get rid of carpet, which tends to trap moisture and contaminants that can lead to mold growth.

4. Clean or Replace Damaged Contents

Once the affected area is dry, you can determine which building materials must be torn out and replaced and deal with damaged contents. Most non-porous contents can be cleaned. Porous items of significant monetary or sentimental value may be worth restoring with specialized methods.

By following these tips, you may not experience mold growth after flooding, or the problem will be less severe than it would have been otherwise. If mold does form in your home in Asheville, NC, you may be able to retain the services of the same residential damage restoration company to provide mold removal.

For more on Asheville click here

Dealing With Standing Water

8/28/2018 (Permalink)

Storm Damage Dealing With Standing Water Standing water in your Asheville home or business may require professionals with professional equipment

When there is two feet or more of standing water in your commercial building in Asheville, NC, the entire remediation process can feel a little overwhelming. How do you even start addressing this problem? You can't pull a plug to let the water drain out. Instead, you need to hire a local storm damage remediation team that has the equipment needed to remove flood-level waters from your building.

Prepare the Area

Before anyone can get in to start removing water, you need to make sure your building is ready for workers. This means turning off all electricity. If you leave the power on, the water may conduct the electricity and pose a major safety hazard. If your building has several fuse boxes, you may be able to leave power on to areas that are not affected by the waters. This will allow your team to run the equipment needed to clean up the flooding.

Use Specialized Machinery

A simple shop vac isn't going to be enough to drain two feet of flooding from your commercial basement. Instead, your remediation expert will have to pull out the big bugs. You may see specialized gear get used on your project, including the following:

• Trash pump
• Truck mount
• Sump pump

The exact machinery used will depend on your situation. For example, if the water includes sludge from sewage, the professionals will have to use a pump that can handle solids as well as liquids.

Finish Removing Water

Once the standing water has been drained, the water-removal process is not finished. You have to make sure your building is completely dry before you start the remediation process. This can mean tearing out waterlogged flooring, drywall and ceiling tiles. You may also need to use a dehumidifier to suck out as much moisture as possible.

In order to deal with two feet of standing water, you need to work with a professional that has access to specialized equipment. If you try to handle this type of cleanup on your own, you may end up allowing secondary damage to take place.

For more on Asheville click here

Understanding Black Water

7/23/2018 (Permalink)

When you have water damage or flooding in your home in Asheville, NC it's important to know what type of water you are dealing with to ensure proper and safe restoration. The insurance and restoration industries separate flood water into three categories:

• Category 3: "Black water" is the most dangerous of the categories and must be treated carefully by a knowledgeable expert. This water comes from local flooding, such as from rivers or hurricanes, and also plumbing floods that include sewage. It is contaminated with pathogens including bacteria, viruses, and parasites. Other chemical contaminates may also be in the water.
• Category 2:"Gray water" may have some pathogens and can still cause some health danger. A gray water flood is usually sourced from plumbing breaks with soiled water, like a clothes washer or toilet overflow without feces. Gray water can become a black water problem if exposed to the right temperatures and time.

• Category 1: "Clean water" usually comes from a clean pipe break, like a supply pipe or kitchen sink. This water damage is not harmful to humans unless it is not cleaned right away. Over time, this water would become more dangerous and be reclassified as gray or worse.

Black Water Cleaning

Black water cleaning must be meticulous. Immediate response is critical to prevent the development of mold. Once mold does develop, additional remediation efforts are needed to prevent further contamination and spread of mold in your home. Mold reproduces in just 48 hours and colonies in your water damaged home can quickly get out of control.

Cleanup of this type of water damage should also be done carefully. Protective gear is critical to protect skin, eyes and lungs from exposure. Strong knowledge on what to tear out and remove immediately is important to prevent further contamination and allow for proper drying of the remaining structure. Antimicrobials and disinfectant will be needed to remaining materials. Professional remediation specialists are beneficial in managing category 3 flood remediation due to the nature of the hazard and the importance of timely and effective removal. Visit http://www.SERVPROashevillewest.com for more information on water damage. 

Simple Ways To Avoid Storm Damage in Your Office

6/14/2018 (Permalink)

There are some things in life you can’t control, but you can certainly prepare for the consequences. For example, you can’t stop a heavy storm from coming, but you can get ready for its effects. In the workplace, if you have the right measures in place, you can help minimize storm damage to your office and avoid injury and heavy costs in the process.

Maintain Your Grounds

Natural and man-made items on your business property can adversely affect numerous systems and components of your workplace, and that could cause significant damage. It’s important to work closely with your grounds crew to ensure you are properly maintaining the area:

• Trim trees so branches are far from windows.
• Ensure tree roots are not growing under your foundation and threatening pipes.
• Check the rain gutters on the building to ensure they are diverting water away from the facility.

Keep an Eye on the Weather

Monitoring the weather sounds simple enough, but it’s easy to overlook. Be aware of upcoming problems such as an impending heavy storm or heavy rain. These events could pose problems at your Asheville, NC office. If you know about them in advance, you can double check your HVAC and plumbing systems as well as other key areas.

Stay Warm and Dry

The last thing you want during a big storm or major cold spell is problems with the plumbing system or HVAC. Regularly maintain and inspect these systems with the help of a commercial HVAC and plumbing specialist. This can help prevent a pipe break and avoid flooding. A properly working HVAC system can contribute to providing a safe environment for your employees during adverse conditions.

You may not be able to prevent troubling weather from affecting your workplace, but you can prepare for the results of a heavy storm or other situation. Use these tips to mitigate issues and avoid major cleanup and costly restoration. Visit http://www.SERVPROashevillewest.com for more information on storm damage

Will Solar Panels Withstand a Storm?

4/16/2018 (Permalink)

Storm Damage Will Solar Panels Withstand a Storm? Roof damage after a storm.

Solar panels are designed with aluminum and glass casings that protect solar cells, but these panels may be affected by adverse weather conditions. Most panels remain intact even during torrential rain, when large hail is falling, or when winds reach up to 140 miles-per-hour. However, a combination of factors may still result in panel damage or dislodged panels. These weather conditions include:

• High winds
• Hurricanes
• Tornadoes
• Tropical storms

Even though many panels are certified as being capable of withstanding hail with a diameter of up to one inch falling at a rate of approximately 50 miles per hour, as well as very high wind speeds, panels can still become damaged or displaced if roof damage occurs. Flying debris poses the greatest risk to the condition of these structures in the event of a hurricane or a tornado. Panels are able to withstand hail impact, but heavy debris flying through the air at high speeds may result in panel damage.

Solar installers in your region should be able to provide statistics about the most common causes of damaged panels and the number of broken panels they have seen. Rely on their expertise to make the best choices about where and how you install panels. Roof-mounted systems positioned within a few inches of a roof are designed to resist immense uplift force with lag bolts fastened directly to roof beams. Once again, the quality of panels and installation determines how durable your solar installation will be in the event of adverse weather.

It is important to invest in solar panels for your home and have them installed properly according to the weather in your region. High-quality panels are not much more expensive than cheaper versions and are much more resistant to panel damage. If your home or energy collectors in Asheville, NC have sustained damaged during a storm, you should schedule a consultation with a residential storm remediation service. Visit http://www.SERVPROashevillewest.com for more information on storm damage.

4 Things to Know About Flood Water

1/19/2018 (Permalink)

After a flood, you may be scratching your head wondering what to do next. How do you prepare for water damage? How can you deal with black water? Well, here are four things you should know about floods.


1. Electrically Charged


Some overflow waters can be electrically charged. If there is working power in your home, you need to take the utmost care to make sure the water isn’t pulsing with electricity. When it comes time to clean up your residence, your safest option is to turn off all power until you have finished the cleanup.


2. Pathogenic Contamination


Black water is the third category consideration of standing water, particularly after a backed up sewer or storm. This flood water occurs after 24 hours and is considered to be full of pathogenic contaminants. This water can be full of garbage, mold and even sewage.


3. Mold Growth


Mold growth can grow in as little as 24 hours and as late as 72 hours after the water has been stagnant. Warm, moist areas tend to be perfect for mold growth. After a flood, one of the most common types of water damage people have to deal with is the mold that tends to grow on everything from furniture to walls.


4. Water Removal


Removing the water should always be the first step when it comes to cleanup. It’s especially important to make sure the black water is taken out as soon as possible before it ends up further damaging your home. Never let water sit in your Asheville, NC home; use a professional to help clean it up.

At the end of the day, the damage caused by a storm can be intense, and it can be difficult to know which steps to take when you have extensive water damage. However, this should help you understand standing water and the dangers better.

Visit SERVPRO of Asheville West at http://www.SERVPROashevillewest.com/ for more information about storm restoration.

Sewage Backup After Heavy Rains

12/15/2017 (Permalink)

Sewage Backup After Heavy Rains

Severe rains can bring flooding in Asheville, NC even to areas that are not normally prone to flooding. A sewer backup, for example, can occur in the city’s main sanitary system. If a blockage remains undetected, sewage can be pushed up through floor drains when there is more rain water trying to enter the sewer system than it can adequately manage. When flooding includes spreading sewage to areas not meant for its containment, the unhealthiest conditions exist.

Flood water is typically categorized into the following three classes.

Class 1: Clean Water

While “clean water” can still create considerable damage including mold growth and odors. Clean flood water can come from broken water pipes, leaking faucets, or overflowing sinks or bathtubs. If left standing, it may degrade into a more dangerous class of water in a short period of time.

Class 2: Gray Water

Water from washing machines, dishwashers or clean toilets that contain chemical contamination, microorganisms, or food for bacteria or germs is often referred to as “gray water.”


Class 3: Black Water

“Black water” is considered to be the most dangerous type of flood water damage. All physical contact with this water should be avoided. Flooding may occur due to a sewer backup. This type of water may contain solid waste and there may be dangerous chemicals, pollutants or microbes present in the water.

Since all three types of water damage may stimulate mold growth, odors, staining and discoloration, or permanent damage to wood or other porous materials, immediate attention is needed to minimize both cosmetic and structural damage. Quickly addressing flooding issues from a sewer backup in Asheville, NC can help to minimize damage and the danger of exposure to contaminants. Visit http://www.SERVPROashevillewest.com for more information on flood damage.

The Multiple Forms of Storm Damage

10/23/2017 (Permalink)

The Multiple Forms of Storm Damage

Storm damage can be multiple forms and every kind shattering in its design. Ice damage, roof damage wind damage, hurricane damage, frozen pipes, hail damage and flooding, ice damage and river flooding are all rampant effects of storm damage. Professionals are readily available to assist victims in the restoration process. Therefore there is no need to worry.

Water damage, Flood damage, and Storm Restoration.

Water damage is generally due to runoff ground water or flood water which is not able to drain adequately. Flood water does not require to remain in building long enough to prompt immense amounts of damage. All types of water damage should be put into consideration seriously. Even fewer amounts of flood water could lead to mildew or mold to start growing in the building. Flooding should be tackled by an expert company with the staff trained adequately in proper storm remediation. They will understand how to start the home restoration, water restoration process appropriately and will have the efficient equipment on hand to take out water. The use of adequate flood pump is always necessary for where water restoration and flood pump is needed. A steadfast organization will understand precisely which kind of flood pump is required to take out the standing water. Besides using the flood pump, industrial drying equipment is also usually required for adequate storm remediation. Instantly removing the food water with the perfect type of flood pump or by using similar tools is one of the initial steps in a home restoration or business. Immediately choosing reliable storm restoration and roof repair organizations may assist business and homeowners avoid further damage from ground water that may be seeping and may lead to an expedition of the roof repair and water restoration processes.

Water restoration and Flooding

River flooding and flooding could be as a result of runoff ground water, hurricanes, and super-cell thunderstorms, overflowing storm drains or torrential rains. An excess ground water and river flooding are usually associated with shuttering hurricane damage. River flooding can happen anywhere that business and homes are near large creeks and rivers. Torrential rainwater could also result in roof leak-related cases that may need expert storm restoration roof repair.

Hurricane damage and Storm damage

Wind damage and hail damage are prevalent types of storm damage which expert home restoration organization are well acquainted. Roof repair and roof damage may be a vital requirement. In the occurrence of flood water, ground water or hail damage, a specialist storm restoration organization can offer homeowners counsel on what options to choose in storm remediation. They will examine the echelons of o hail damage, inspect the roof damage and siding and might be able to assist in avoiding a roof leak. A roof leak after a hail storm is possibly due to wind damage or hail damage. Roof leak relates matters may be handled easily by experts. Any severe hail damage should be tackled or at least examined by industrial home restoration organizations. Wind damage is another usual form of hurricane damage which needs storm remediation. Wind damage could lead to considerable roof damage that can cause a roof leak

Ice damage, winter storm, Frozen Pipes and Ice Dam Removal.

Ice damage can occur almost anywhere. Ice damming, frozen pipes and other types of ice damage are pervasive issues most people face every winter season. Buildup of ice on the edge of the roof can result in a roof leak and Ice damming that then can halt melting snow from a drain in the right way. In the case where ice dam causes roof damage to your business or home, taking out the ice dam and avoiding future ice damming is vital. The removal of the ice dam through ice damming might need the assistance of the competent technicians as well. These same experts can be able to offer help with the frozen pipes. Frozen pipes can cause substantial destruction to property. Professional support can be fundamental during dealing with winter restoration and damage to property. Visit http://www.SERVPROashevillewest.com for more information on fire damage.

How You Can Deal with Storm Damage in the Home

10/3/2017 (Permalink)


How You Can Deal with Storm Damage in the Home

Hurricane damage, flooding, storm damage, and even ice damage has the potential to take a toll on a home. Regardless of what a homeowner is encountering, it's important to understand the steps for storm remediation.

Identify the Damage

There are all sorts of damage that can occur to a home. Depending on the type of storm and the time of year, there might be hurricane damage, hail damage, ice damage, and various forms of roof damage. Whatever storm damage has occurred needs to be identified prior to any level of storm remediation.

Home restoration can be handled by professionals. It ensures that the ground water, the roof repairs, frozen pipes, and other issues are handled properly.

Professionals will also be able to bring a flood pump to get flood water under control so that the storm damage doesn't get any worse.

Clean Up the Mess

One of the most important steps is storm remediation. This will ensure that the property gets the attention that it needs so that hurricane damage or ice damage doesn't get worse over time.

There are different ways to approach storm remediation. However, the focus is to get the problem cleaned up and under control as quickly as possible. Professionals will help with ice damming, frozen pipes, roof leaks, wind damage, and more. Whether there is an ice dam, hail damage, or something else, the pros will know what needs to be done.

When homeowners try the DIY approach to fix frozen pipes, roof repairs, excess flood water, and more, it often causes bigger problems. Part of this is because they don't have experience working with ice dams and other aspects of water restoration. The other part is that they don't have tools, such as flood pumps. The goal is to focus on the fastest and most effective way to ensure total home restoration.

Work with Professionals

The professionals will know all of the different techniques to help with ice damming, hail damage, roof leaks, and more. It's why it's important to call a company that specializes in storm damage and water restoration from the very beginning.

Hurricane damage can be extreme, with flood water, roof repairs, and much more. If there is ice damage, there might be roof leaks, ice damming, frozen pipes, and other issues to deal with.

Various aspects might need to be considered. For example, flooding is an issue for many homeowners. When there is river flooding, the ground water could seep into the home. The flooding won't stop until the ground water has been addressed. Until the river flooding is controlled, it will be impossible to focus on total home restoration.

Create and Carry Out a Plan

A home restoration plan needs to be created. Regardless of whether there is river flooding and hurricane damage, ice damming and ice damage, or storm damage and hail damage, a plan should be identified to address the total level of storm restoration and what needs to be done to fix the home.

If there is river flooding, the ground water will need to be cleaned up with a flood pump as part of the water restoration. Professionals have flood pumps, making it easier to deal with river flooding and flooding from other sources.

Wind damage will often lead to roof damage. This is when there will be roof leaks that will require roof repairs. It's all part of the home restoration process. It's important that professionals assess the total level of roof damage so that the necessary repairs can be made. It's also important to ensure that further wind damage doesn't cause additional roof damage.

With ice damming, it's important to clear out ice dams the right way. In some instances, there might also be wind damage. Whatever the situation, the storm restoration needs to encompass all of the issues that exist.

Flood waters, ice dams, and all sorts of issues will require water restoration. Additionally, it will need storm restoration. When homeowners have the damage, it's important to rely on the assistance of a professional company that specializes in storm restoration.
Visit http://www.SERVPROashevillewest.com for more information on storm damage.

When Your Home or Business Suffers Flood Damage, We Can Make it Right Again

8/17/2016 (Permalink)

Storm Damage When Your Home or Business Suffers Flood Damage, We Can Make it Right Again Candler Flooding Gets Help from SERVPRO

SERVPRO Helps to Restore Your Flood Damaged Property

Flood damage affects so much of a person's life or business. Whether the water is Clean, Gray, or Black and dirty, and is full of contaminants that can ruin keepsakes and costly inventory alike, severe damage has occurred. The degree of harm will dictate what can be salvaged and what must be discarded.

However, in Candler, flood damage doesn't need to be so dramatic if fast action is taken to limit secondary water damage. There are different methods in use today that can restore items to their previous condition. At our SERVPRO, we can clean and sanitize our customers' soiled and seemingly damaged items with our Esporta equipment. Items that are full of contaminants, soiled, visibly stained, and ready for the disposal bags can be cleaned and sanitized, and made to look new again. These items include anything that can be washed, from leather boots to plushies that your child needs for sleeping.

This salvaging of soiled and contaminated personal items is in addition to our other services, such as extraction of all standing water followed by drying and heating techniques that cause moisture to evaporate quickly enough to ward off damaging effects. While carpeting is often a loss of flooded homes and businesses, we can ensure that contaminant levels are low in area rugs and other items that were on the floor. Making sure that your home or office is safe for human habitation is one of our goals.

Ensuring that all water and moisture is removed is one aspect of water damage restoration, but we make sure that your home or business is cleaned to health regulation standards. We sanitize after removing solid debris. Floods from outside can cause many different elements to be deposited inside your property, from sand and silt to aquatic life to chemical and biological contaminants. All of this water and what came with it needs to be extracted. Doing so means we are also protecting your property from secondary water damage such as rusted metal fittings in your home or office, mold and mildew prevention, protection of interior walls, cabinetry, and flooring, and much more.

When you have flood waters in your home or business, preventing flood damage from increasing is your first step in protecting your property. Call us, SERVPRO of Asheville West at (828) 684-8506 24/7 and we will help rectify the problem.