Recent Posts

3 Tips To Prepare Your Commercial Building for a Spring Thaw

4/21/2018 (Permalink)

As the weather changes in Asheville, NC and warmer temperatures arrive, thawing can cause flooding and water damage inside your commercial building. Melting snow and ice may cause creeks and rivers to overflow their banks, and heavy spring rain may cause your roof to leak. However, you can protect your building and prevent costly repairs by preparing for a spring thaw.

1. Check the Basement Sump Pump

Your building’s basement can be especially vulnerable to water damage caused by a spring flood. Stored office supplies, furniture and company records may be destroyed if your basement floods, but you can protect them by ensuring that your building’s sump pump is working. Call in a flood cleanup and restoration company to have your unit tested and for advice about how to minimize the risk of basement flooding.

2. Ensure Exterior Pipes Are Insulated

While a flood can be a common occurrence during the spring, rapid changes in temperature during the overnight hours can cause your building’s pipes to freeze and thaw repeatedly. If the building’s exterior pipes are already insulated, leave them as they are until overnight temperatures rise above freezing. A frozen pipe may burst and cause severe water damage to your building, so keeping pipes wrapped until the cold weather passes for good can prevent sudden floods.

3. Check Drainage Systems

Your commercial building may be vulnerable to floods if its drainage system is outdated or not working properly. Flood drains, roof drainage and downspouts should all be checked as the weather grows warmer to ensure that water is being drawn away from your building. If the building has a gutter system, you may want to have it cleaned and inspected as winter draws to a close.

Flooding can be common in Asheville, NC when warm spring weather melts away winter’s snow and ice. However, you can protect your commercial building from water damage by preparing for the spring thaw and the floods it may bring.
Visit for more information on commercial water damage. 

Will Solar Panels Withstand a Storm?

4/16/2018 (Permalink)

Storm Damage Will Solar Panels Withstand a Storm? Roof damage after a storm.

Solar panels are designed with aluminum and glass casings that protect solar cells, but these panels may be affected by adverse weather conditions. Most panels remain intact even during torrential rain, when large hail is falling, or when winds reach up to 140 miles-per-hour. However, a combination of factors may still result in panel damage or dislodged panels. These weather conditions include:

• High winds
• Hurricanes
• Tornadoes
• Tropical storms

Even though many panels are certified as being capable of withstanding hail with a diameter of up to one inch falling at a rate of approximately 50 miles per hour, as well as very high wind speeds, panels can still become damaged or displaced if roof damage occurs. Flying debris poses the greatest risk to the condition of these structures in the event of a hurricane or a tornado. Panels are able to withstand hail impact, but heavy debris flying through the air at high speeds may result in panel damage.

Solar installers in your region should be able to provide statistics about the most common causes of damaged panels and the number of broken panels they have seen. Rely on their expertise to make the best choices about where and how you install panels. Roof-mounted systems positioned within a few inches of a roof are designed to resist immense uplift force with lag bolts fastened directly to roof beams. Once again, the quality of panels and installation determines how durable your solar installation will be in the event of adverse weather.

It is important to invest in solar panels for your home and have them installed properly according to the weather in your region. High-quality panels are not much more expensive than cheaper versions and are much more resistant to panel damage. If your home or energy collectors in Asheville, NC have sustained damaged during a storm, you should schedule a consultation with a residential storm remediation service. Visit for more information on storm damage.

3 Ways a Restoration Company Can Assist You After a Flood

3/25/2018 (Permalink)

Water Damage 3 Ways a Restoration Company Can Assist You After a Flood We got an emergency call to extract standing water when a washing machine malfunctioned.

When a flood damages your Asheville, NC home, the aftermath can be difficult to deal with. Whether a pipe burst in your basement and created a flood or a natural disaster caused water to rush into your home, you may not know where to begin when it comes to cleanup efforts. However, calling in a company that specializes in flood cleanup and restoration can help minimize water damage and return your home to normal.

1. Removal of Black Water

Flooding that occurs when streams or rivers overflow their banks can cause contaminated water to enter your home. Because it can contain dead animals, sewage, and other dangerous material, it is considered black water and therefore dangerous to humans. A flood cleanup company usually has the tools to safely remove this water and can advise you on how to move forward regarding the damage.

2. Mold Remediation

If you experience a water line break in your home and a room becomes flooded, mold may begin to grow quickly once the water is removed. Humid or moist conditions can accelerate this growth. A company that offers mold remediation services can prevent further flooding and use drying techniques that are not available to consumers. Stopping mold before it can spread can be one of the most important steps in preventing it from taking hold in your home.

3. Repairing Water Damage

If a pipe burst in your laundry room and damaged the room's walls, floors and surrounding items, having a flood cleanup company on hand can help you understand what repairs need to take place. Drying interior walls, removing and replacing damaged insulation, and tearing out ruined appliances and plumbing are just a few of the actions a flooding cleanup company may perform after the water is drained from an affected area.

Flooding can damage your Asheville, NC home in many ways. Whether a pipe burst and caused a flood or it was the result of a natural disaster, calling in water cleanup and restoration specialists can help give you peace of mind that repairs can begin right away. Visit for more information on water damage. 

The Importance of Certification for Mold Remediation Professionals

3/25/2018 (Permalink)

Mold Remediation The Importance of Certification for Mold Remediation Professionals The moisture buildup in a non-air-conditioned space can lead to a growth of unwanted mold.

Mold remediation may seem like a straightforward process on the surface, but there is quite a bit of knowledge and skill required to do a thorough job. Only certified mold experts are able to exhibit this level of expertise. The training required by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to receive mold certification is based on extensive research and teaches professionals in Asheville, NC how to resolve mold issues in an efficient manner.

Grounded in Research

The instruction manuals published by the IICRC are useful references for remediation professionals. The wealth of knowledge contained within them is compiled from various reputable sources:

• Remediation contractors
• Public health experts
• Microbiologists
• Industrial hygienists
• Trade associations for the restoration industry
• Restoration training schools
• Others with practical remediation experience

This extensive knowledge base is crucial for supplying certified mold specialists not only with the principles of remediation but also the means to use those principles in practical applications.

Thorough in Scope

The training required by the IICRC for certified mold remediation is comprehensive. Certification indicates to the home insurance company that the professional doing the job has the specialized skills that meet the company’s high standards for completion. Through the training process, mold remediation specialists learn how to identify and assess mold growth during an inspection, distinguish between different types of mold and their potential health effects, understand testing procedures and what their results mean, demonstrate proper safety measures regarding containment and removal, and restore the damaged home to its former state. Insurance companies want assurance that the remediation professional knows how to resolve mold issues completely, and certification ensures that knowledge.

Based on extensive research and experience, mold certification tells homeowners in Asheville, NC and their insurance company that the remediation process will be handled correctly. That is why it is important to hire a certified mold specialist whenever a home has a mold problem. Visit for more information on mold. 

Three Steps to Bad Weather Preparedness

3/20/2018 (Permalink)

Commercial Three Steps to Bad Weather Preparedness We are available any time, day or night to respond to your call.

Business owners in Asheville, NC are familiar with handling many crises, big and small. Sometimes, however, there are situations that are completely out of their control, such as natural disasters. Sooner or later, most businesses will be affected by bad weather, such as a snowstorm. Unless appropriate steps are taken, those business owners, their employees, and their property could be in danger. How can you, as a business owner, take steps to protect against storm damage?

One: Create a Plan

Plans for bad weather procedures must be two-fold: a policy for business and employee action during bad weather, and an outlined plan of escape for emergencies. If the power goes out because of a snowstorm, for example, you may be able to keep some of your business operations up and running with a plan in place. If bad weather has made it dangerous for employees to remain in the building, an emergency plan focuses on protecting the safety of the workers.

Two: Consider Alternative Work Situations

Inclement weather procedures may include plans for employees to watch the weather and potentially work from home. Setting up lines of communication to be used if employees are working remotely is an important part of this step. For example, if employees recognize that bad weather is an issue, how will they know whether to stay home? To whom should they report during the day? Before bad weather hits, employees should know whether to look for an email or expect a phone call.

Three: Protect Your Physical Property

There are many preventative steps you can take to protect property in Asheville, NC. These include setting up a battery backup for critical electronics and routinely backing up your information, so it has been saved before bad weather hits. Get the best recommendations from a restoration expert who is knowledgeable about the most common disasters in your area.

Creating a plan for emergencies, considering alternative work situations, and protecting your property are precautions that could decrease losses whether you’re exposed to a snowstorm or a pipe burst from freezing temperatures. Visit for more information on commercial storm damage

3 Tips for Preventing Mold Growth in a Rental Property

2/21/2018 (Permalink)

Whether you own a rental home or apartment complex in Asheville, NC you need to ensure your tenants have a safe environment. This means a house that is free of any water damage or mold growth. You, as the landlord, need to be proactive about mold prevention. It actually works in your best interest to prevent mold because you will save money and increase the chances of the tenants wanting to renew the lease.

1. Address Leaks Before Renting a Property Out

When you are between tenants in a property, you want to give the building a thorough inspection. During this examination, you should keep an eye out for any areas that are prone to leaking. This includes holes in the roof that could cause mold development in the attic. You also need to ensure the pipes are still in good working order. This kind of inspection should take place at least once annually.

2. Be Wary of Carpets

As the property owner, part of your mold prevention may require you to tear out carpets and replace them with hardwood. Even spilling a glass of water on a carpet can lead to mold growth. Even if only one area of the carpet has mold, the entire thing will need to be torn out, which can be costly.

3. Address Any Mold Immediately

It is unsafe for your tenants to be in a building with mold. Your tenants may even refuse to pay rent until the issue is handled. Therefore, you want to stay in the loop, and if your tenants tell you about a problem, then you need to take care of it immediately.

Mold prevention is much easier to handle than removal. In the event you do find mold in your rental property, you need to hire a professional crew right away so that your tenants will be happy and safe. Visit for more information on mold.

How Best To Proceed With Fire Restoration

2/14/2018 (Permalink)

Absorbing everything that has happened once a fire has been contained can be a lengthy process, both mentally and emotionally. Unfortunately, dealing with the fire restoration process and calling on your fire insurance is a far more time-sensitive issue. Smoke, soot and water damage in commercial buildings in Asheville, NC should be addressed quickly, as the effects can be detrimental to everyone’s health and safety. Learn how to start and manage the fire cleanup process with these important tips, and get help to begin the difficult task of smoke cleaning from the affected areas.

*Consult professionals before taking any first steps yourself. The charred and damaged areas consumed by the fire can be highly dangerous, whether due to unstable structures or dirty water and soot left behind that could potentially make you sick. Waiting for the fire department to give the all-clear signal before entering the building is crucial.

*Get estimates regarding restoration and cleaning fees. Fire restoration can come with an expensive price tag, depending on the significance of the repairs needed. Initiate the steps necessary to determine what your insurance company will cover, and be sure to keep all agreements in writing to cover yourself legally.

*Start hiring fire repair and board-up services — and keep any receipts related to the fire damage. Professional cleaners are vital to the restoration process to ensure the area is safe for people to inhabit again, while board-up providers can keep company belongings secured while you’re away. Meanwhile, it’s important to keep all receipts in a safe place for your personal records and to have copies handy for your insurance company, as well as for tax purposes.

Clearing away smoke damage through fire restoration procedures is essential to the health and safety of everyone involved. Take the necessary time to contact your fire insurance representatives and invest in proper smoke cleaning for the sake of all who were affected by the tragedy.

Visit for more information on commercial fire damage.

What You Can Do About Salvaging Your Stuff After a Fire

2/7/2018 (Permalink)

Dealing with the effects of a house fire in Asheville, NC is never fun and often expensive. Replacing everything is not only costly, but items of sentimental value are irreplaceable. Always seek a professional to help you salvage what is left after fire damage, but there are a few steps you can take to assist in the process, such as proper content storage. Most clothing and removeable fabrics should be handled by professional dry-cleaning, and electronics cleaning should be left to the professionals.

Why Is Content Cleaning Important?

A fire to any structure is going to emit smoke and soot that can be toxic and irritate the eyes and respiratory system. Fire and smoke often combust plastics and other materials into chemicals that can be hazardous and cause larger health concerns and problems in the future, even if they do not produce any immediately negative effects.

What Steps Can You Take?

1. Always wait until you have clearance from the fire marshal before re-entering your home and trying to do anything.
2. Ventilate and get the air moving using fans.
3. For all salvageable fabric, you will need dry-cleaning. Most should be done by a professional, but you can remove some of the soot by holding a heavy-duty vacuum cleaner nozzle about ½– ¾ inch above the surface of the fabric.
4. After removing soot from carpets or other items, cover with plastic to prevent more from being tracked across during the clean-up process. Put plastic or aluminum foil under furniture legs as well.
5. Remember time is of the essence with copper and brass objects. Smoke can cause permanent damage to these items after the first 24 hours. Remove them from the premises carefully and clean using the copper or brass cleaner for each respectively.

Leave electronics to the professionals. Electronic devices that have been fire-damaged can be extremely dangerous and should be handled quickly and carefully. Other items, such as those that need dry-cleaning, should be handled quickly to be salvageable, but this should come second to more hazardous materials. Use proper safety equipment such as gloves and dust masks when attempting any of the above. Visit for more information on fire damage.

4 Things to Know About Flood Water

1/19/2018 (Permalink)

After a flood, you may be scratching your head wondering what to do next. How do you prepare for water damage? How can you deal with black water? Well, here are four things you should know about floods.

1. Electrically Charged

Some overflow waters can be electrically charged. If there is working power in your home, you need to take the utmost care to make sure the water isn’t pulsing with electricity. When it comes time to clean up your residence, your safest option is to turn off all power until you have finished the cleanup.

2. Pathogenic Contamination

Black water is the third category consideration of standing water, particularly after a backed up sewer or storm. This flood water occurs after 24 hours and is considered to be full of pathogenic contaminants. This water can be full of garbage, mold and even sewage.

3. Mold Growth

Mold growth can grow in as little as 24 hours and as late as 72 hours after the water has been stagnant. Warm, moist areas tend to be perfect for mold growth. After a flood, one of the most common types of water damage people have to deal with is the mold that tends to grow on everything from furniture to walls.

4. Water Removal

Removing the water should always be the first step when it comes to cleanup. It’s especially important to make sure the black water is taken out as soon as possible before it ends up further damaging your home. Never let water sit in your Asheville, NC home; use a professional to help clean it up.

At the end of the day, the damage caused by a storm can be intense, and it can be difficult to know which steps to take when you have extensive water damage. However, this should help you understand standing water and the dangers better.

Visit SERVPRO of Asheville West at for more information about storm restoration.

Flood Cleanup Checklist

1/19/2018 (Permalink)

You can leave it to a broken pipe to ruin your day. So, your residence was flooded and now it’s time to prepare the cleanup. This can be a daunting task to anyone, no matter if you have any experience with flood waters. Here’s a checklist of what you should do when it comes to taking care of your belongings after a water-in-home situation.

Carpets, Clothing and Rugs

Most of the time, the advice about carpets, clothing and rugs is to replace them. If it turns out that the rugs can be salvaged, spread them out outside. Here, you can hose them off and use carpet shampoo to clean them. This can be done using a broom to work in the detergent. Unless your carpet is made of wool, you can rinse it with a gallon of water and a couple tablespoons of liquid bleach. For clothing you hope to salvage, rely on dry cleaning to disinfect them.


If you look at your walls and see no signs of damage, you still want to take extra care with them. First, you should ensure that all the water in your property has been cleared out. If your walls aren’t dry, this is sure to lead to moisture problems down the road. If you have any mud or mold on the walls, then it’s time to clean them. In most cases, a formula of water and detergent can remove mold. In stubborn cases, bleach may be used.


When it comes to your floors, remember to check for buckling or warping. This could mean you need to get the floor replaced. Floors should be dried out completely and if salvageable, cleaned in much the same way as the walls.

Of course, as with any cleanup efforts, utilizing restoration specialists can also help. If you have a water-in-home situation in Asheville, NC after a broken pipe, consider this list to better handle it.

Visit SERVPRO of Asheville West at for more information about water restoration.