What our Customers say...


SERVPRO was great!  We were very satisfied with the work and knowledge of the team.  They worked very hard to ensure our home was put back together quickly and get us back in our home.  Thank you!

We were very grateful for the work done by SERVPRO.  They responded immediately and begin the clean up process.  They went over step-by-step of the process and we were very thankful.  We could not have done it without them!

SERVPRO was very professional and knowledgeable.  We were sick learning our home had water damage and didn't know where to turn.  They were there within hours after we called.  I could not have asked for anyone better.  Thank you!

Great work from the team at SERVPRO.  Thank you!

We could not have done it without the great team at SERVPRO.  I am very impressed with the work and knowledge of the team.  They arrived to our home and quickly began. We are very thankful. 

We had a great experience with SERVPRO.  We were very satisfied with the work. We would use them again if ever needed in the future. 

SERVPRO was great.  I could not have asked for any better.  We have had many compliments on our home since the work was done by SERVPRO.  Great work. 

I am very satisfied with the work and service from SERVPRO.  Great work. 

SERVPRO did exceptional with the work and rebuild of our home after a fire.  They restored our home back quickly and took the work off at of our hands.  We couldn't be happier with the service. 

We are very satisfied with the level of work and service from a great company.  I am very impressed with the work done and we could not have gotten it done any quicker. 

SERVPRO was very professional and polite.  I couldn't have asked for better service.  The team was very friendly and treated my family as if we were one of them. Very satisfied. 

We had a great experience with SERVPRO.  I could not thank them enough for the awesome work during such a tragic time for our family.  Thank you. 

We had a great experience with SERVPRO.  I am very impressed with the service.  I could not have asked for a better company for our restoration needs.  I would definitely recommend to anyone in the future. 

We couldn't have asked for a better company.  We were very impressed with the level of service.  They ensured our home was taken care of as if it was their own. 

SERVPRO was great to work with for our restoration clean up.  They were very polite and professional.  The team was very knowledgeable.  Great work. 

We had a great experience with SERVPRO.  I would defiantly recommend them to anyone in need of a restoration company.  Thank you.  

We had a great experience with the team at SERVPRO.  I could not have asked for a better company.  They were very knowledgeable and professional. 

SERVPRO of Asheville West has been amazing. If you ever need fire or water clean up and restoration like we did, they are the ones to call.

Top notch service starting with the inspection and continuing through the remediation process. My family can breathe easily knowing we aren’t inhaling harmful mold. Thank you for a great job SERVPRO.

My husband and I were bummed out about the fire that happened last week in our brand-new house. Fortunately, you were able to make it all look beautiful again. We're very thankful for your help and services. We have already recommended you to our friends. Thank you SERVPRO of Asheville West.

Great work SERVPRO of Asheville West! Excellent customer service! When it comes to repairing water damage SERVPRO knows what they are doing. Don’t bother calling anyone else!

Please know that our family is deeply appreciative of your support and professionalism during the reconstruction of our Lake Lure home. State Farm and SERVPRO are truly first class companies and we will be forever grateful for your assistance.

I’ve worked with the team at SERVPRO numerous times as a property manager in Asheville. There’s no one else I trust when it comes to repairing water damage. Call them first, you’ll be glad you did.

We were thrilled with the cleanup and repair work your team did on our flooded Weaver home. It feels like everything is back to normal. Thanks so much.

What a great team at SERVPRO. You guys know mold damage repair better than anyone. My Asheville office building in now mold free. Thanks again for all your help.

This winter, we had severe freezing temperatures in Asheville, NC and, as a result had some water pipes rupture over our garage. Before we discovered the break, seeping water had saturated the insulation and extensively damaged the garage ceiling and walls.

Our insurer (USAA) referred us to SERVPRO to repair the damage. Our experience with SERVPRO was outstanding in every respect. Their Project Manager was super. She managed a turnkey restoration for us, from start to finish.

I was shocked that a tiny water leak could cause so much damage under my kitchen cabinets, until they started to cave in. I can’t thank your crew enough for cleaning up the water and repairing all the damage.

I was horrified to find as much mold as I did in a little used room off my laundry room. Your technicians were able to find the source of the mold and get rid of it, thank you so much!

These are true professionals with the highest quality equipment and great team. Without them, I don’t think my flood damaged home could have been saved. Your crew rocks.

If you are looking for first class fire damage repair, don’t look any further. The professionals at SERVPRO know exactly what they are doing and are the best in the business. Thanks again.

Thanks for giving me peace of mind. Before your team came out, I was too concerned to have my grandchildren at my house. Now that you have finished removing and repairing the mold damage, they visit all the time. Thanks.

I was devastated when we experienced water damage in our bathroom and downstairs from our tub overflowing, but your company was able to repair everything in a timely fashion so we could get back to normal.

I got distracted when my baby started crying, and left a hot pan of oil on the stove. The fire started so fast we barely had time to get out. Luckily your wonderful company was able to help restore our home and our lives.

The hose to our dishwasher busted and boy did we ever have a mess in our kitchen. You guys helped us clean it up and replace the broken hose, restoring our kitchen back to the way it was.

I was surprised to learn how much mold was actually growing in our home. I had seen some and called you guys out, and you were able to find much more mold than I realized was there. I am so thankful you were there to find it and clean it up for me.

This company was able to repair all my water damage quickly and never tired of answering all of my questions throughout the process, even when I felt like I was being overbearing.