Recent Posts

4 Signs You Need To Call a Restoration Company for Water Damage

6/19/2019 (Permalink)

Commercial 4 Signs You Need To Call a Restoration Company for Water Damage Commercial water damage after a pipe break in Alexander,NC

4 Signs You Need To Call a Restoration Company for Water Damage

If faced with unexpected flooding in your business due to a storm, pipe burst cleanup, or another source, the structure of your building and assets might get damaged. If you notice any of the following four signs, make sure to call a water damage restoration company right away.

1. Mold Growth

Leaks from a broken pipe or other undetected plumbing issues can cause extensive damage to the structure of your building without you even realizing it. Often, prolonged moisture or humidity issues will lead to mold growth in your building. Since mold can easily spread if not treated correctly, you will need the help of a mold remediation specialist.

2. Structural Damage

When dealing with a pipe burst cleanup or a major flooding situation, your building’s walls, flooring, and other structural components can experience extreme water damage. If called quickly, a restoration company can stop any further destruction from happening and can address any damage that has already occurred.

3.Contaminated Water

While water that enters your building due to a pipe burst or leaking faucet is safe to be around, contaminated water that comes from a sewage backup or an overflowing river is considered category three water. If dealing with this type of potentially harmful water, you will need to evacuate the building and immediately contact a sewer cleanup company.

4.Damaged Possessions and Assets

Chances are that there are valuable possessions, documents, and technology in your building that you can’t afford to lose. While there may be some items that are unsalvageable, a restoration company can determine what items can be saved and use special drying processes to restore them.
While you might be able to deal with a small amount of water on your own, there are some situations, such as a pipe burst cleanup, where you will need the help of a restoration company. Always get the help you need quickly to get your business in Alexander,NC, back to normal as fast as possible.

Tips on How To Recognize a Leak in the Ceiling

6/12/2019 (Permalink)

Water Damage Tips on How To Recognize a Leak in the Ceiling Changes to the ceiling's appearances are all possible signals of a leak in your home's ceiling

Three Suggestions for Recognizing a Possible Leak

A leak in the roof or the ceiling of a residence in Enka,NC, may present massive challenges for a homeowner. Even a minor leak can wreak havoc in the home and should be evaluated by professionals who handle water damage as soon as possible. Recognizing a leak in the ceiling is the first step to having it fixed, and there are clues to look for that may identify this problem. Here are three suggestions for recognizing a possible leak.

1. Watermarks

One obvious way to tell if there’s a leak in the roof is by observing watermarks on the ceiling. These marks may appear to be light or dark in color, and even if the water spot is small, it may signify a big problem. It can be a good idea to have a professional help determine what is causing the leak as soon as any watermarks are noticed. If left untreated, ceiling damage may occur, mold may grow, and the roof itself may become structurally unstable.

2. Light Fixtures Filled With Water

If water is entering light fixtures that are connected to the ceiling, it may be an indicator of a leaky roof. When there is a collection of water in light fixtures, it is a good idea to stay away from them, as this situation may be dangerous due to the possibility of electrocution. Calling for assistance can be the best plan of action.

3. Structural Changes to the Ceiling

Another way to recognize a possible leak is to look for changes to the ceiling in a residence. If paint has cracked or if the ceiling appears to be dipping down lower than normal, this could be a sign of a leak. It may be helpful to have the residence evaluated by a professional.
Watermarks, water in light fixtures and changes to the ceiling's appearances are all possible signals of a leak in your home's ceiling. Be sure to investigate this possibility whenever you notice the signs to avoid further damage and mold.

What Every Homeowner Should Know About Mold Growth

5/24/2019 (Permalink)

Mold Remediation What Every Homeowner Should Know About Mold Growth Discoloration in your home's wall indicates mold is present

Discoloration in your home’s walls or ceilings or a musty odor are often indicators that mold is present in your home in Leicester,NC. Various funguses such as black mold can cause major destruction to a house. It benefits homeowners to learn about this growth in homes and how to prevent it.

What Causes Mold Growth in Homes?

The cause for mold growing in the home may not be immediately apparent, but knowing what issues are commonly associated with spreading and developing spores can be useful. Several factors can contribute:

  • Access to organic materials, such as dirt, carpet and wood and other building materials
  • A moisture problem in bathrooms, basements or other areas prone to high levels of humidity
  • Water damage that is left untreated

Will Mold Go Away on Its Own?

Mold generally does not disappear on its own, and the root of the problem, which may be a water leak or an area with high humidity, often needs to be addressed to slow or stop the growth. Additionally, other factors such as airflow in the home could affect the spores’ ability to spread. To get rid of harmful problems such as black mold in your home, you may want to consider employing remediation specialists to assist you in the mold cleanup process.

How Can You Prevent Mold Growth in Your Home?

Preventing it from growing is often much less time-consuming and less costly than the process of mold remediation and restoration. Reducing the amount of humidity in your home by using dehumidifiers or increasing the airflow can help to prevent the spread of these funguses. Additionally, it can be helpful to frequently inspect the areas in your home that may be prone to growth, such as bathrooms, kitchens, under sinks and basements.

It’s valuable to know how to prevent problems from occurring in your home such as black mold damage. Understanding the causes of mold growth, realizing that spores won’t disappear on their own and taking measures to prevent growth can be helpful.

How To Prepare for a House Fire

5/20/2019 (Permalink)

Fire Damage How To Prepare for a House Fire Every emergency escape plan should consist of two ways out from every room

How To Prepare for a House Fire

A well-crafted fire escape plan can be the difference between life and death in a disaster situation. Therefore, it is necessary to understand the components that go into making an OK strategy great. There are at least four steps to take to ensure that your escape plan is the best plan for your home and family.

1. Know Two Ways Out

According to the Red Cross, every emergency escape plan should consist of two ways out from every room. While this may sound difficult, it may be easier than it seems. Every bedroom has a window and a door, and the same can be said for almost every other room in the house. The basement and attic can be difficult, but safety systems can be installed. For instance, homeowners could install an egress window in the basement, providing another means of exit.

2. Clear Obstacles

Once you have determined the routes for your fire escape plan, you should spend time clearing the paths. Keeping tables and furniture away from the route is vital because these objects will only slow down an escape. Also, these pieces will only add to the confusion when crawling through a smoke-filled home.

3. Practice

Since a fire will limit visibility, the routine practice of escape routes is necessary to commit the plan to memory. You can also practice these paths while crawling and staying as low as possible because this is what you may be forced to do in a real-life situation.

4. Consult With a Professional

If you are having difficulty preparing a plan for your home and are struggling with finding the recommended two ways out from every room, then you can contact a fire assessment specialist in the Candler,NC, area. These professionals will be able to guide you through the process of plan creation, or they may even be able to customize your plan for you.

A fire escape plan should be an essential tool in all family homes. While no one likely wants to need a strategy, if the day ever comes that a fire breaks out, you will probably be happy to have prepared.

Tenant Responsibilities After a Flood

5/9/2019 (Permalink)

Storm Damage Tenant Responsibilities After a Flood It’s important to talk to your agent about getting additional flood insurance

Leasing office or warehouse space in Asheville,NC, comes with certain responsibilities. If you run a business in an area that floods regularly, you want to make sure you have the right renter’s insurance to cover all the flood damage that may occur. Once you know what your obligations are, you are better equipped to understand what your insurance package should include.

Owner vs. Tenant Responsibilities

The owner of the building and the tenants who rent the space are responsible for different problems that may arise when there’s storm damage. Basically, if you provide it, it’s your job to fix it. Therefore, you need adequate insurance coverage to pay for the following expenses:

  • Furniture
  • Equipment
  • Office supplies
  • Important documents
  • Operational costs

The owner must repair the building and all the fixtures within, such as plumbing and electrical systems. If the damage is so bad that you have to vacate the premises while repairs are made, you shouldn’t be expected to pay rent for the time you cannot use the space.

Coverage You Need

Your renter’s insurance policy probably covers the basics of storm cleanup services such as repairing water damage from a leaky roof and restoring or replacing electronics. It may have exclusions for flooding, however, so it’s important to talk to your agent about getting additional flood insurance if you need it.

While you may get a reprieve from rent if you have to relocate, the building owner is not going to pay the cost of doing so. Your renter’s policy may cover part of the relocation cost, but it’s a good idea to have business continuity coverage for the actual expenses associated with running your business and any money you may lose as a result of the time needed for flood cleanup in the space.

Knowing both your rights and your responsibilities as a tenant can help you choose the renter’s insurance you need. Adequate coverage can save you a lot of money in the long run.

Important Steps in the Flood Damage Claims Process

4/25/2019 (Permalink)

After your home in Jupiter, NC has sustained water damage from a storm, it can be easy to feel overwhelmed and unsure what to do next in order to make a flood claim. There are several useful measurements that can simplify the claims process.

1. Make Contact with Your Insurance Company

In order to make an insurance claim, your insurance provider should be informed of what damage has occurred to your home. After you have initially made contact with your provider, your insurance company will likely send an insurance adjuster to inspect the damage. The adjuster will document the amount and the type of damage caused by the flood, which will give your insurance company valuable information that will help to determine what costs will be covered.

2. Remove Items That You Can Access

Removing items from your home soon after the flood has occurred may allow the damaged belongings to be restored. However, items that are in standing water or belongings that are near electrical hazards can be dangerous to remove and should be left. Though replacing rather than repairing items will likely increase the cost of your flood claim, it’s generally wise to prioritize your safety by not removing items in unsafe areas and instead focus on removing what you can easily access.

3. Wait Until the Home Is Dry Before Making Major Repairs

Though you’re likely eager to restore your home as quickly as possible, it can be detrimental to attempt repairs when the home isn’t dry. Making repairs while your home is still wet can result in the structure of your home becoming damaged, and any repairs will likely be ineffective while the home is damp. Instead of jumping to make repairs too soon, it can be helpful to contact flood restoration professionals who can help to determine when restoration can safely begin.

Knowing how to make a flood claim after your home has been flooded can put your mind at ease. Contacting your insurance company, removing items safely and holding back on repairs are often beneficial steps to take during the claims process.

How To Clean Up After a Pipe Breaks

4/16/2019 (Permalink)

Water Damage How To Clean Up After a Pipe Breaks A broken pipe can be a major water damage

A property owner or manager can take several measures to clean up after a pipe breaks at a building in Alexander, NC. The following four steps can reduce the extent of damage due to bursting pipes and start the drying process as soon as possible.

1. Shut Off the Water Supply

The most effective way to limit damage before a plumber arrives to fix broken pipe problems is to shut off the water supply valve. This valve is located where pipes enter the building, near the water meter. Turn the valve to stop the flow of water and then turn on a faucet to relieve pressure in the lines and reduce the amount of water emitted from bursting pipes.

2. Extract Standing Water

As soon as a plumber fixes the broken pipe, it is time to start mitigating damage. Removing as much water as possible is the most important step. Non-professionals may have access to a mop or wet vac and the option to rent a pump. For the best results, a building owner or manager should rely on damage mitigation professionals who have specialized expertise and equipment.

3. Promote Area Drying

Next, a building owner or manager should promote drying by increasing ventilation. A damage mitigation service can provide air movers or fans to ensure that the affected area will dry quickly.

4. Lower Humidity Levels

Reducing residual moisture is critical for preventing secondary damage such as corrosion, rot or mold. Experts recommend using a dehumidifier to maintain relative indoor humidity levels between 30 percent and 50 percent.

Depending on the amount of water emitted from bursting pipes, it may be advisable to arrange for professional cleanup and drying. For damage mitigation expertise and access to equipment that can accelerate the water extraction and drying process, a property owner or manager should contact professionals who specialize in water damage in Alexander, NC.

Common Locations for Roof Leaks

4/10/2019 (Permalink)

Commercial Common Locations for Roof Leaks if you have mold damage call SERVPRO of Asheville West

If the top floor of your commercial building in Enka, NC, has water damage on the ceiling, the most likely cause is a leaking roof. It's important to locate the source of the leak and get it fixed so that you don’t end up with a black mold problem. Mold can start to grow in as little as 24 hours after water damage has occurred, so time is of the essence when it comes to taking care of this issue. Check the following areas of your roof for leaks so that you can fix it quickly.

Substrate

The substrate is the base part of the roof to which other materials are applied. Substrate boards serve several purposes:

  • Support insulation
  • Hold waterproofing materials
  • Improve fire resistance

This layer is the main barrier between the outside of your building and the attic. If the substrate boards are damaged, you are likely to experience a ceiling leak the next time it rains.

Shingles

A damaged shingle can let in unwanted moisture that may eventually result in black mold. If your shingles are broken, everything underneath them is at risk. Wet or moldy insulation is ineffective and will need to be replaced. Finding the problem early can significantly reduce the likelihood of mold as well as the cost of the water or mold remediation services.

Joints

The third place you may find a roof leak is where two different parts of the roof meet. Anywhere there is a joint, there is the opportunity for a weak spot. Having your roof inspected regularly can tell you if you need more caulk or need to replace the flashing in the joints on your roof.

Any time you see water damage on your ceiling, particularly on the top floor, you may have a small window of time to mitigate before black mold starts to grow. To protect your building from secondary damage, call remediation experts as soon as you notice the problem.

How Does a Vendor Program Work?

3/23/2019 (Permalink)

Insurance companies rely on vendor programs to identify trusted service providers. These programs have requirements to ensure that work meets the highest standards. An insurance agent may continue to use the same mitigation and restoration service as long as this company is reliable and completes high-quality work. Find out more about some of the standards and benefits of a vendor program.

Establishes Basic Standards

Most programs set forth basic requirements for services. Depending on the insurer, these may include any of the following factors:

  • Bonding
  • Certification
  • Performance data

Insurance companies want to make sure that service providers are insured and qualified to complete jobs. Some services also maintain internal standards. SERVPRO franchises must satisfy 21 requirements of a Participation Agreement to receive insurance jobs.

Ensures a High Quality of Service

Insurers prefer to work with companies that have a track record of providing exceptional service. Companies in a vendor program tend to have worked with insurers in the past and achieved satisfactory results. An unreliable service is unlikely to remain in a program.

Expedites Claim Settlement

An insurance agent can rely on a preferred mitigation and restoration service to provide all of the information necessary to settle a claim. This may include several types of documentation:

  • Estimate
  • Report of damage
  • Performance data

All of this information should be readily available to insurers. The Claims Information Center makes it easy for agents and adjusters to access this data online at any time, which may make it possible for claims to be settled more quickly.

These are a few broad aspects of vendor programs. Each insurer is likely to have slightly different priorities and requirements for Preferred Vendors. An insurance agent, adjuster or insured client should select a mitigation and restoration company that meets all of the applicable vendor requirements for coverage to complete a commercial restoration job in Leicester, NC.

What Happens to Wet Building Materials?

3/19/2019 (Permalink)

Water Damage What Happens to Wet Building Materials? Wood floor damage in a Candler,NC home.

Understanding Of How Certain Materials React To Water

Whether you’re doing major renovations or making small adjustments to your home in Candler,NC, swelling wood and other signs of water damage on building materials can bring a project to a halt. However, knowing what items can be saved and what items should be replaced can help you save money and time.

1. Drywall

Since drywall is made up of such an absorbent material, it’s common for the plasterboard to retain moisture after a leak or flood has occurred. If the drywall remains wet for a long period of time, mold growth is likely to occur, and boards with mold should be replaced. However, in most cases, if water is thoroughly and carefully removed from drywall in a timely manner, the plasterboard can be saved.

2. Subfloors

When a cabinet or subfloor becomes wet, the wood that makes up these items often begins to swell. Swelling wood occurs when thin pieces of wood or wood-like materials absorb water. Subfloors engorged with water are more likely to break and are not structurally sound; likewise, cabinets that are swollen with water are at risk of deteriorating. Water damage restoration experts can often help to remove and replace damaged cabinets and subfloors.

3. Hardwood

Hardwood floors can make a statement in a home, but they are often one of the first things to become damaged during a flood. Fortunately, hardwood floors can usually be saved if they are quickly dried off. Unlike subfloors, hardwood floors are unlikely to become swollen in a short period of time. After drying off hardwood floors or other surfaces, you can focus on seeking out professionals to fix the supply line or make the water pipe repair in order to prevent water damage from reoccurring.

Drywall and hardwood can withstand moisture, but swelling wood in cabinets or subfloors will likely need to be replaced if it becomes wet. With an understanding of how certain materials react to water, homeowners can protect the various surfaces in their homes.