SERVPRO of Asheville West Employee Photos

Chris McFalls

Project Manager

Chris prepares estimates and pulls together all of the details to present a completed package for billing.  He works with the production crews to see that they are providing the correct and accurate information 

Justin Sellers

Project Manager

Justin's role as project manager includes preparing detailed job files in electronic format that must be uploaded and audited to check for completeness and accuracy.  This can be a tedious process, but Justin does a terrific job.

Chad Kimball

Chad is a SERVPRO of Asheville West Project Manager. He is very familiar with the requirements needed for various insurance programs and he handles job compliance and paperwork. Chad prepares job estimates even as he manages multiple projects.

Heather Riesenberg

Heather has been employed since 2013. She is our Office Manager at SERVPRO of Asheville East & West, this includes working closely with all departments, training employees, assists the franchise owner with AR / AP. She is a Mitigation Project Manager when needed and oversees Corporate Uploads to ensure passing scores. She is detail oriented, resourceful, customer oriented and extremely focused to be able to effectively manage numerous daily tasks.

Tommie Ware

Tommie is the Warehouse Manager at SERVPRO Asheville East and SERVPRO Asheville West.

Jennifer Robinson

Jennifer is the Purchasing Manager for SERVPRO of Asheville East and SERVPRO of Asheville West. 

girl standing in front of building

Madeline Popkin

Madeline Popkin is our Office Manager and a Project Manager. She oversees job file audits and creates estimates so that you and your insurance company get detailed, accurate, and compliant information.